Subway
150 Elm Plaza, Waterville
(207) 877-6620
Recent Reviews
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Says online and on their door open until 9PM daily. Apparently that means closed at 8:36PM. Nice.
Atmosphere: 1
Food: 1
Service: 1
Have been here twice lately, ordering on the app and eating in the store, and both times have had EXCELLENT experiences! Today, it was only 1 woman working by herself. Even though she was busy, she took the time to stop and ask me if my bacon was crispy enough (I had requested it be extra crispy) and was not bothered at all that I asked her to cook it a little bit more. She had orders coming in left and right, through the computer and walk in customers, and she handled it like a pro! Also worth mentioning, my food was extremely fresh and delicious! I will definitely be visiting this location again! Thanks for your amazing service and great food!
Atmosphere: 5
Food: 5
Service: 5
Some of the people who work there are amazing to bad management let's them down. Only one person was working and she was doing it all and well.
Atmosphere: 3
Food: 3
Service: 5
Missing a Pepsi I ordered, was supposed to either be told to grab it, and wasn’t told so what if I grabbed a soda and got accused of stealing it?, drink service is bad but everything else was okay
Atmosphere: 1
Food: 3
Service: 2
Ordered 3 footlong's for a Vendor coupon deal . She scanned the coupon which was perfectly valid and they wouldn't accept the coupon ! Very rude customer service and bathrooms were filthy !
Atmosphere: 1
Food: 1
Service: 1
Great subs from a new employee with advice from another who is leaving. Both young ladies were friendly and quick which we don't get too often anymore. I hope they both stay as nice as this for a long time. Really good food.
Atmosphere: 4
Food: 5
Service: 5
They're advertising a nach for $5. The Advertisement has a full boat of nachos but when you get its maybe a quarter full... And I don't expect my food to be the same picture quality, but if the picture shows a full container and reality isn't even half full, that's pretty messed up ..
Atmosphere: 2
Food: 1
Service: 1
The server was amazing and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chocolate Chip Cookie, Cinnabon Footlong Churro, Wrap, Subway Club, Subway Footlong Cookie
Made wrong sandwitch
Atmosphere: 3
Food: 3
Service: 5
Unpleasant workers, looks like they never clean in the store.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I came in tonight to grab a couple of subs, and Atlas was fantastic. Super friendly and offered the best service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
They don't accept coupons, they really should have this posted somewhere as you walk in, especially these days or the brand should have to list which restaurants and specific locations do not accept the coupons.
Atmosphere: 1
Food: 1
Service: 1
I give them less than a star for quality, customer service, and cleanliness. Horrible fast food joint. I'll take my chances with Amatos. Thanks crapway!
Atmosphere: 1
Food: 1
Service: 1
They hide the food behind a metal cover so you can't see the freshness of it. After getting to the register they say they don't accept coupons. Overpriced sandwich and questionable freshness.
Just avoid this one.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sandwich
This subway is the worst I’ve ever been to. I can understand counting meat and cheese bc it’s the most costly and there’s a system in place but 4 tomatoes on a foot long??? Asked if I could have a few extra peppers and the girl dug hand in bucket and threw them on my sandwich!!! Overloaded with oil and vinegar with no meat or toppings so ended up with soggy bread!!! I understand pitching pennies but with no return customers ur not going to need those Pennie’s!!!! You’ve been warned!!!!
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