Taco Bell
345 Main St, Waterville
(207) 707-5372
Recent Reviews
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They always forget the sauces and customizations, sometimes food too. Staff is nice though.
Atmosphere: 2
Food: 2
Service: 4
Of you are going to be open till 2am and but not the lobby you need to lock the lobby doors. It is rude to have people be told that the lobby isn't open and the can only do mobile order and drive thru when ur doors are unlocked. There is no signs up till you go inside either. This is basically customer service and unsafe for the workers. I understand not always being able to have your lobby open. But put a sign on the doors not the registers and lock the doors
Atmosphere: 1
Food: 4
Service: 2
They dont even know how to roll a burrito when that's half their dang job. The beans were so watery it looked like mud. I ordered it grilled and they only grilled half? How do you even manage that? They have bad attitudes and the manager is a very rude woman.
Atmosphere: 1
Food: 1
Service: 1
The Doritos tacos were delicious!
Atmosphere: 5
Food: 5
Service: 5
It's a Taco Bell. No doubts.
Atmosphere: 4
Food: 4
Service: 4
When you ask and pay for extra cheese... All good? Not so much when the mini bag of tortilla chips is mostly the small bits from the bottom of the container. Sigh. Cheesey fingers, lol!
Food: 2
Service: 2
The area manager or whoever she said she was is super nice and we really appreciated her responses and asking us about our meals! Food was great along with customer service
Atmosphere: 5
Food: 5
Service: 5
Forgot my drink
Only customer in the building and they seem to still focus only on drive thru, waited over 20 mins for a kiosk order and my food still was lukewarm
Atmosphere: 3
Food: 3
Service: 3
I can't count how many times i order the black bean version of the menu items just to be given the beef version repeatedly. it's incredibly disappointing. if you're a vegan or vegetarian, i really don't recommend coming to this location, they mix up my order more than they get it right.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rude nasty staff and garbage food, half order missing. Avoid at all cost. This place is bad even for taco bell standards.
Atmosphere: 1
Food: 1
Service: 1
It seems like it's run by a bunch of kids. Customer service is not very good and food is great. Service is comical it's very entertaining. Just stand back and watch
Atmosphere: 4
Food: 4
Service: 2
So I ordered the chicken cantina bowl. $9.71. It looked like Mexican throw a way must go salad.... I tried to eat it as soon as I got it. It tasted off. So I went and an a few errands. Started to feel nauseous. I had expected that was because I didn't finish my lunch but just as I was getting to the car I had an emergency throw up. Then I gave it a few minutes thought that it was maybe just over exhausted. Tried to finish my lunch. I still felt it tasted funny. So I started to go back to taco bell. I threw up again. Brought it back in with the receipt literally over half of it still remained. I then stated that if they would be willing to either remake it for me or possibly, give me a coupon for another chicken cantina bowl that I might give it another try and come back, giving them the benefit of the doubt. Show the general manager, Ms. Santiago. She approaches me with a nasty luck. Says no, we will not be giving you coupon. No, we will not be making you another one. We will be refunding you and you can throw that away yourself. Now, from a business ashback, wouldn't it? Make more sense to try to rectify the situation by remaking it or giving me a coupon to come back in. My fiancé is a hairstyle is in the area and enjoys Taco Bell. Daily for lunch. Show tells me that the money will be returned onto my card. In 24 hours, it's now 24 hours. It's still pending in my bank account and the receipt saying, I have a refund.Isn't going through my bank. Now Why wouldn't miss santiago want to have a chance to rectify the situation on behalf of her restaurant/ franchise? Instead, she made me an enemy, poor sheriffs, rude attitude and denies the chance to have me come back into the restaurant and possibly upselling me when i'm using the coupon that she could have gave me because of the poor service. So in the words of Ms. Santiago, no, they will not be remaking me. Hey, cantina, bolt. No I will not ever go to that Taco Bell again.
And if I could pass this knowledge on to at least five people, recommend that they don't go there, i would like to know where they get. These general managers are they straight out of high school or a preRelease program. This woman had no business aspect. Any person with a 1/2 a brain in the business world knows 75% of the battle is getting them into your store to be physically present. Then you have a chance to build a relationship with tge possiblity for a customer for life. It's a brick and mortar. Hello fresh, Uber eats, doordash. You don't get a chance to upsell.... long story short, I wish I could put negative one star. And that's completely due to the management.
Atmosphere: 1
Food: 1
Service: 1
Wouldn’t let me pay for food because I had a smoke out the passenger side window. Woman was extremely rude. Never will I go there again.
Atmosphere: 1
Food: 1
Service: 1
We sat for almost 15 minutes waiting for food after parked. I absolutely couldn’t believe it.
Atmosphere: 3
Food: 4
Service: 1
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