Advertising 24 hours on google but when you get there it’s really 10:30 am - 11pm
Deanna Hutchison
While at the West Gardiner plaza my experience with the girl at the counter: was very rude and sarcastic towards other customers as well as myself. Asking customers if the want their food raw or cooked? Now I have been in the food industry off and on most of my life along with retail. That is ABSOLUTELY no way to A. Talk infront of customer and B. To Talk to a customer!BK you guys need to do BETTER!
Atmosphere: 1
Food: 2
Service: 1
Wyatt Pollard
Always busy due to being an I-95/I-295 rest stop. Don't waste your time coming here, it's really not worth it. Paid $10 for an order that normally costs me $5. If on I-295, get off at the exit before this one, skip the toll, and follow 201 down to McDonald's. If on I-95, wait a few more miles until exit 109 and get off there to go to the Augusta location. If for some ungodly reason you HAVE to go here (the rest stop in general, not just BK) get Dunkin' and NOTHING ELSE. The Dunkin' has new signage and follows nationwide pricing.
Atmosphere: 1
Food: 3
Service: 2
john sturtevant
I met a true angel at this burger king tonight! She delivered me life saving food at this ungodly hour.
Atmosphere: 5
Food: 5
Service: 5
Ryan Pelkey
The Burger King in the west Gardner service plaza does not want to deal with customers that are paying cash or need to order with a person due to allergies or special requests that are using a card. Kiosks are not programmed to deal with these issues. If everyone is forced to use them instead of dealing with a person. The customer could ended with something that could kill them.
Service: 1
Y W
No app deal, no mobile order.
Atmosphere: 2
Food: 3
Service: 1
Ryann McLaughlin
Not open 24 hrs. ?
MasterOfGames36
My son was harassed and accused of stealing by a worker.
Jennifer Hockema
Burger King was one of two burger options for the travel plaza, and having dietary restrictions, BK was easier to work around than the other.The cashier was very helpful with the kiosk - since that was the only way to order and use a credit card.
Atmosphere: 4
Food: 4
Service: 5
Heather J.
Well I would add details but I'm trying to get delivery tonight. So we shall see. I'm hoping for a yummy burger and hot fries!
They don't accept any coupons or App-promotions. i didn't receive my food with the customizations i asked for. Crew members are nice and area was clean and all in stock. Check your order before you leave.
Atmosphere: 5
Food: 4
Service: 4
SK
Last weekend, we reached the service plaza in the late evening hours. This was the only shop opened at that time. The Guy in the counter was very very polite.. He was even allowing us to use the microwave in the shop to heat our own food. We have not used the microwave that’s a different story. Another point to mention is the folger’s coffee. We have been using this coffee brand for years. So we felt like having it at home.. only thing we missed was the regular sugar (only sugar free options were available at that time). Even the person on the counter went and searched for any alternatives for us and finally he was apologizing multiple times for not having a regular sugar.. I am giving this rating only for that wonderful human being!!!
Thomas F.
It's highway Burger King and employees that are really this isn't how life was to turn out. If your starved. It's heaven. If your not... go to Augusta and google a burger joint.
Jbowers1111
As others have said, options at this stop are limited to whatever is actually open. Ordered a 20 piece chicken meal and received 2 boxes of 8 (didn’t check until we were back on the road). Paid $4.09 for an extra large French fry which was a total ripoff for what you receive. Overall complete rip-off for poor quality food. Won’t make that mistake again.
Chantal G.
I went there wanting a shake. Their shake machine was broken. No sign indicating this. the place isn't very clean either.
Advertising 24 hours on google but when you get there it’s really 10:30 am - 11pm
While at the West Gardiner plaza my experience with the girl at the counter: was very rude and sarcastic towards other customers as well as myself. Asking customers if the want their food raw or cooked? Now I have been in the food industry off and on most of my life along with retail. That is ABSOLUTELY no way to A. Talk infront of customer and B. To Talk to a customer!BK you guys need to do BETTER!
Atmosphere: 1
Food: 2
Service: 1
Always busy due to being an I-95/I-295 rest stop. Don't waste your time coming here, it's really not worth it. Paid $10 for an order that normally costs me $5. If on I-295, get off at the exit before this one, skip the toll, and follow 201 down to McDonald's. If on I-95, wait a few more miles until exit 109 and get off there to go to the Augusta location. If for some ungodly reason you HAVE to go here (the rest stop in general, not just BK) get Dunkin' and NOTHING ELSE. The Dunkin' has new signage and follows nationwide pricing.
Atmosphere: 1
Food: 3
Service: 2
I met a true angel at this burger king tonight! She delivered me life saving food at this ungodly hour.
Atmosphere: 5
Food: 5
Service: 5
The Burger King in the west Gardner service plaza does not want to deal with customers that are paying cash or need to order with a person due to allergies or special requests that are using a card. Kiosks are not programmed to deal with these issues. If everyone is forced to use them instead of dealing with a person. The customer could ended with something that could kill them.
Service: 1
No app deal, no mobile order.
Atmosphere: 2
Food: 3
Service: 1
Not open 24 hrs. ?
My son was harassed and accused of stealing by a worker.
Burger King was one of two burger options for the travel plaza, and having dietary restrictions, BK was easier to work around than the other.The cashier was very helpful with the kiosk - since that was the only way to order and use a credit card.
Atmosphere: 4
Food: 4
Service: 5
Well I would add details but I'm trying to get delivery tonight. So we shall see. I'm hoping for a yummy burger and hot fries!
Restaurantji Recommends
They don't accept any coupons or App-promotions. i didn't receive my food with the customizations i asked for. Crew members are nice and area was clean and all in stock. Check your order before you leave.
Atmosphere: 5
Food: 4
Service: 4
Last weekend, we reached the service plaza in the late evening hours. This was the only shop opened at that time. The Guy in the counter was very very polite.. He was even allowing us to use the microwave in the shop to heat our own food. We have not used the microwave that’s a different story. Another point to mention is the folger’s coffee. We have been using this coffee brand for years. So we felt like having it at home.. only thing we missed was the regular sugar (only sugar free options were available at that time). Even the person on the counter went and searched for any alternatives for us and finally he was apologizing multiple times for not having a regular sugar.. I am giving this rating only for that wonderful human being!!!
It's highway Burger King and employees that are really this isn't how life was to turn out. If your starved. It's heaven. If your not... go to Augusta and google a burger joint.
As others have said, options at this stop are limited to whatever is actually open. Ordered a 20 piece chicken meal and received 2 boxes of 8 (didn’t check until we were back on the road). Paid $4.09 for an extra large French fry which was a total ripoff for what you receive. Overall complete rip-off for poor quality food. Won’t make that mistake again.
I went there wanting a shake. Their shake machine was broken. No sign indicating this. the place isn't very clean either.