Dairy Queen Grill & Chill
272 Main St, Westbrook
(207) 854-2381
Recent Reviews
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Desert was mid. Inside felt cramped and I wanted to leave ASAP. Staff was friendly. The burgers were actually very good!!
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Bacon Cheese Deluxe
Great friendly service at Dairy Queen. Nice place to stop with friends and be welcomed so warmly.😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Always dependable, good ice cream, love the blizzards
Food: 5
Service: 5
We need more grill and chill places. Period.
Atmosphere: 5
Food: 5
Service: 5
Stopped by for Burger, Fries, Sundae: very good all the way around and price was way better value than I would have thought. Will not hesitate to stop by again when in the area AND they're open year round because they are both a Grill & Chill site/location.
Food: 5
Service: 5
Recommended dishes: Sundaes, French Fries, Bacon Cheese Deluxe
Great ice cream
Atmosphere: 5
Food: 5
Service: 5
Have gone here for years. They haven't made any major changes which I llove. Food is always great. Service is friendly. Ice cream how can you say anything bad.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Basket, Sundaes, Butterfinger Blizzard Treat, Chicken Fingers, Standard Celebration Cake - DQ Cake, Ice Cream Cake, DQ Bakes Grilled Chicken Sandwich, French Fries, Banana Split, Dilly Bar 1, DQ Sandwich
The food tastes delicious!!!!! We loved it!!! We had a chicken strip basket with warm zesty queso sauce and a bacon two cheese hamburger with fries and drink. We felt really welcome. Excellent service, very friendly and pleasant. Definitely coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Basket, French Fries
Paid 16.93 for a regular cheese curd and a 6 piece chicken strip basket and asked for a receipt, which was never given. I only ended up receiving a 4 piece despite paying for the 6. And now it's too late to turn around and get it fixed. Always check your bag! Very unhappy with the experience.
We love going here for years but either change or replace the headset of the staffs or the speaker out at the drive thru. We literally have to yell our orders every.single.time. Everytime we go here other customers have to yell too just to be heard. Otherwise the staff will keep asking you to repeat what you just said. Ridiculous.
Edited: Please let your male staff know after a smoke break to wash hands. One time we were parked out at the handicapped spot while my husband came in to bring back the uncooked chicken strips for a new one. While I was waiting in the car with my baby, we were inhaling the male staff’s smoke while he’s smoking in front of your food establishment. I followed him with my eyes and guess what? He came in the counter and handed over my husband’s chicken strip basket and a couple packs of ketchups on his hand. Yep, without washing or even at least sanitizing his hands.
Atmosphere: 2
Restaurantji Recommends
Really good cheese curds and onion rings. Good amount of food for what you pay. Staff was friendly but the restaurant is quite small and outdated
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sundaes, Side of Onion Rings, Double Cheeseburger 1 3lb
Very fast friendly service. The food at Dairy Queen is underrated. Very good, not haphazardly made like other places and looks just like the pictures.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger 1 3lb
Been coming to the Westbrook location since I was a child. I have NEVER had an experience like this. I went thru the drive thru and ordered a blizzard. I went to the window to pay and was sitting for a while. I was then very rudely greeted by Aiden with a “Hi??! What do you need???” The interaction from there was very off putting and ended up escalating to him yelling out the drive thru window calling me the B word and to not to come back. I proceeded to go in to the lobby to speak to the manager and she refused to speak with me. Her name is Rachel. Aiden proceeded to yell at me in the lobby as I was leaving. Overall the craziest experiences I’ve ever had at any fast food establishment.
Service: 1
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Always awesome soft serve treats. It's always ... Or should always be consistent, which they are here. That's not what separates this location from others. Here, it's the staff. I could not believe how calm, and methodical this team was. I mean they were busy.. getting the crap knocked outta them but they didn't waiver. They smiled and pushed through. It was nice to see some old school values still being used. Thank you and great job!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Basket, Sundaes, Chicken Fingers, French Fries, Onion Rings, Banana Split, Double Cheeseburger
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