We went this past Friday night and there was only 2 female employees working and they were crushing it! Kudos to them for hustling, staying calm, smiling and trying there best as the line kept getting longer and on line orders kept coming in.
Abbey Mooers
Gone downhill! Sadly, each time we've gone here recently we've had to wait 20-30 minutes past our pickup time and the staff doesnt even start to make it until at least 10-15 minute after it was supposed to be ready. They seem to be scrambling to figure out what's in each sandwhich and to effectively communicate with customers, too. Business is extremely understaffed and this needs to be addressed as well as quality control. Order has frequently been wrong, too.
Wil C
As a born and raised NY'r living in Maine the past 13 years , food has been rough. Especially Italian subs as the common Maine version is disgusting . Thankfully Jersey Mike's are around, ordered from the app for the Windham location, the girls behind the counter were all smiles, had it waiting for me and they made it just as I asked.... Gonna be my new Friday night stop!
Atmosphere: 5
Food: 5
Service: 5
Velinda Elwell
The sandwiches were ok, but definitely not worth $23 for 2 small sandwiches. The person who adds the toppings is also cashing out customers, but doesn't change gloves after handling money. We had a coupon for buy one sandwich get one free, which doesn't expire until 10/31. They are no longer honoring the coupon (even though it hadn’t expired yet, WHY??.). This is probably my last time that I will go to this location.
Atmosphere: 1
Food: 3
Service: 2
Dog Luv Maine
Message to the owner. Your business is understaffed. That said, your employees are courteous and hard working but they need help as it's impossible for them to fill orders in the time quoted on the app. I buy food from Jersey Mike's all over the country and this is the first time I've been disappointed. The wait was so bad I almost left without my food.
Atmosphere: 3
Food: 5
Service: 3
Isaac Haskins
The people working there consistently don’t put certain extra ingredients I’ve asked for.
Atmosphere: 1
Food: 4
Service: 1
Remijo Wani
A worker named Dylan gave excellent service, he was fast and very polite.
Food: 5
Service: 5
Leanne Soper
Waited a couple minutes before being asks if they could help me even though no one in line. I give her my order and she proceeds to grill area so I think she is making my steak and cheese. Another customer comes in and orders a steak sandwich. More customers come in and get their sandwich and nothing for me it the lady behind me. Finally someone asks what I ordered and I tell her so she can’t find my sandwich so makes a new one. I asked for no jalapeño. Get home to eat and full of jalapeños. So I call and talk to manager. She said she can give me a free sandwich next time or she can give me a refund and make me a new sandwich. I said ok. I drive back there and sandwich is ready and I mentioned refund and she says no. I told them this is the worst service I have had here and it’s always been questionable but today was bad. I won’t be back! I wasted time and gas and had to deal with traffic nightmare.
Atmosphere: 4
Food: 1
Service: 1
Darlene Reynolds
The biggest problem with this restaurant is that i couldn’t communicate with staff. They didn’t understand me, so it made it hard to order. If they hadn’t already started making my sandwich, I would’ve left. I will not return. The food was not great either!
Very good.
Atmosphere: 5
Food: 5
Service: 5
We went this past Friday night and there was only 2 female employees working and they were crushing it! Kudos to them for hustling, staying calm, smiling and trying there best as the line kept getting longer and on line orders kept coming in.
Gone downhill! Sadly, each time we've gone here recently we've had to wait 20-30 minutes past our pickup time and the staff doesnt even start to make it until at least 10-15 minute after it was supposed to be ready. They seem to be scrambling to figure out what's in each sandwhich and to effectively communicate with customers, too. Business is extremely understaffed and this needs to be addressed as well as quality control. Order has frequently been wrong, too.
As a born and raised NY'r living in Maine the past 13 years , food has been rough.
Especially Italian subs as the common Maine version is disgusting . Thankfully Jersey Mike's are around, ordered from the app for the Windham location, the girls behind the counter were all smiles, had it waiting for me and they made it just as I asked.... Gonna be my new Friday night stop!
Atmosphere: 5
Food: 5
Service: 5
The sandwiches were ok, but definitely not worth $23 for 2 small sandwiches. The person who adds the toppings is also cashing out customers, but doesn't change gloves after handling money. We had a coupon for buy one sandwich get one free, which doesn't expire until 10/31. They are no longer honoring the coupon (even though it hadn’t expired yet, WHY??.). This is probably my last time that I will go to this location.
Atmosphere: 1
Food: 3
Service: 2
Message to the owner. Your business is understaffed. That said, your employees are courteous and hard working but they need help as it's impossible for them to fill orders in the time quoted on the app. I buy food from Jersey Mike's all over the country and this is the first time I've been disappointed. The wait was so bad I almost left without my food.
Atmosphere: 3
Food: 5
Service: 3
The people working there consistently don’t put certain extra ingredients I’ve asked for.
Atmosphere: 1
Food: 4
Service: 1
A worker named Dylan gave excellent service, he was fast and very polite.
Food: 5
Service: 5
Waited a couple minutes before being asks if they could help me even though no one in line. I give her my order and she proceeds to grill area so I think she is making my steak and cheese. Another customer comes in and orders a steak sandwich. More customers come in and get their sandwich and nothing for me it the lady behind me. Finally someone asks what I ordered and I tell her so she can’t find my sandwich so makes a new one. I asked for no jalapeño. Get home to eat and full of jalapeños. So I call and talk to manager. She said she can give me a free sandwich next time or she can give me a refund and make me a new sandwich. I said ok. I drive back there and sandwich is ready and I mentioned refund and she says no. I told them this is the worst service I have had here and it’s always been questionable but today was bad. I won’t be back! I wasted time and gas and had to deal with traffic nightmare.
Atmosphere: 4
Food: 1
Service: 1
The biggest problem with this restaurant is that i couldn’t communicate with staff. They didn’t understand me, so it made it hard to order. If they hadn’t already started making my sandwich, I would’ve left. I will not return. The food was not great either!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dylan’s the besttttttt
Dylan's is the absolute best at Windham Jersey Mikes!!! Food was so good and well prepared and fresh!! Service was even better! Thanks Dyl
Atmosphere: 5
Food: 5
Service: 5
Dylan’s the best! Thank you for always taking care of us
Atmosphere: 5
Food: 5
Service: 5
You will not find better subs in Maine!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, great food but it wasn't really comfy seating
Atmosphere: 3
Food: 5
Service: 4
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