I don’t think knowing how to read is required. Every single time we have used the car side, we are always missing something, sometimes multiple, or something is not done correctly. For example, tonight I ordered the trio app with the pickle fries, chicken quesadilla, and wonton tacos. Instead of tacos I got the pretzel sticks. It’s not just a few times we’ve had this happen, it’s pretty much every single time. 99% of the time when we order a kids meal, we order a milk for the kids, and they are most of the time forgotten. We are more shocked when the order is actually right. I think McDonald’s has had less errors lately.
Service: 1
Teresa Schell
What a wonderful meal the night before Thanksgiving! I had a veggie burger on the chicken salad. Fantastic! Great service, great old fashioned! Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Lynn Standen
Love this restaurant love all their specials everynight different ones
Atmosphere: 5
Food: 5
Service: 5
Tony Mason
Had lunch in Alpena Mi. Steak was perfectly cooked and service was stellar
Atmosphere: 5
Food: 5
Service: 5
Duane Edmonds
It's pretty sad when you go in on a Tuesday and order an all you can eat. The waitress asked if I wanted another order and I said yes and got the first all you can eat. The waitress asked if I wanted another order and I said yes. Well the second all you can eat didn't come and then the waitress gave me my guest check. The real sad part of this whole ordeal was the manager was at the next table talking with who I am assuming was family or someone she knew real well and never left the table the whole time. This is the second time I've had a disappointing meal from Applebee's in Alpena. One more strike and I will never step foot back in there. Applebee's in Alpena really needs some staff changes and I'm a food critic and a blogger. That being said Applebee's in Alpena needs a lot of work!!!!
Atmosphere: 2
Heather Quayle
Food was pretty good. Service was slow but friendly. It was clean. What you expect from an Applebee's.
Atmosphere: 4
Food: 4
Service: 4
Steven L
Overall the service and food was okay and the expense was also okay.
Atmosphere: 5
Food: 3
Service: 5
bryan leung
Very good restaurant
Atmosphere: 5
Food: 5
Service: 5
Melvin M. Thomas
Great service, Ricky was amazing, they were accommodating and flexible.
Atmosphere: 5
Food: 5
Service: 5
Kristena Ross
Absolute nightmare of a dining experience. From walking in the door with the rude host, the server telling us she will be with us three different times (over 10 mins for initial greeting) to the manager standing and not checking in to help assist the trash service.
AFTER we were greeted, it took another 20+ mins for our drinks. WATER. Then food brought cold. This was on a week day, with less that full sections.
I don’t think knowing how to read is required. Every single time we have used the car side, we are always missing something, sometimes multiple, or something is not done correctly. For example, tonight I ordered the trio app with the pickle fries, chicken quesadilla, and wonton tacos. Instead of tacos I got the pretzel sticks. It’s not just a few times we’ve had this happen, it’s pretty much every single time. 99% of the time when we order a kids meal, we order a milk for the kids, and they are most of the time forgotten. We are more shocked when the order is actually right. I think McDonald’s has had less errors lately.
Service: 1
What a wonderful meal the night before Thanksgiving! I had a veggie burger on the chicken salad. Fantastic! Great service, great old fashioned! Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Love this restaurant love all their specials everynight different ones
Atmosphere: 5
Food: 5
Service: 5
Had lunch in Alpena Mi. Steak was perfectly cooked and service was stellar
Atmosphere: 5
Food: 5
Service: 5
It's pretty sad when you go in on a Tuesday and order an all you can eat. The waitress asked if I wanted another order and I said yes and got the first all you can eat. The waitress asked if I wanted another order and I said yes. Well the second all you can eat didn't come and then the waitress gave me my guest check.
The real sad part of this whole ordeal was the manager was at the next table talking with who I am assuming was family or someone she knew real well and never left the table the whole time.
This is the second time I've had a disappointing meal from Applebee's in Alpena. One more strike and I will never step foot back in there.
Applebee's in Alpena really needs some staff changes and I'm a food critic and a blogger.
That being said Applebee's in Alpena needs a lot of work!!!!
Atmosphere: 2
Food was pretty good. Service was slow but friendly. It was clean. What you expect from an Applebee's.
Atmosphere: 4
Food: 4
Service: 4
Overall the service and food was okay and the expense was also okay.
Atmosphere: 5
Food: 3
Service: 5
Very good restaurant
Atmosphere: 5
Food: 5
Service: 5
Great service, Ricky was amazing, they were accommodating and flexible.
Atmosphere: 5
Food: 5
Service: 5
Absolute nightmare of a dining experience. From walking in the door with the rude host, the server telling us she will be with us three different times (over 10 mins for initial greeting) to the manager standing and not checking in to help assist the trash service.
AFTER we were greeted, it took another 20+ mins for our drinks. WATER. Then food brought cold. This was on a week day, with less that full sections.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always one of my favorite places to go, I usually get the same dish but I am with others who like variety, everyone is always pleased
Atmosphere: 5
Food: 5
Service: 5
Good food, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Used curbside pickup. They failed to bring out 2nd bag with entrée. I had to make a 2nd trip back to get my dinner. Manager comped me 2 desserts.
Food: 4
Service: 2
Delivery
Food: 1
This place is busy for a Tuesday. Took a While to get food
Atmosphere: 3
Food: 4
Service: 3
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