Ordered 2 meals. Went to fill up pop, no ice in whole building. Nobody said anything when ordering. Pretty crappy to eat meal with warm pop. Won’t be coming back
John Schmandt
We love eating there the food is awesome
Atmosphere: 5
Food: 5
Service: 5
Amy Jackson
I would give zero stars if I could based on the customer service alone. The blonde working the window acted like we were an inconvenience just taking our order and handing us our food. This isn't the first time she has acted this way and this is the last time I will be back.
Atmosphere: 1
Food: 3
Service: 1
Danielle LaRoche
My husband and I went through the drive through after I had a medical procedure today. The food has always been good, but the customer service experience gets worse every time we go there. To say the girl that took our order and handed us our food was unfriendly was an understatement. She seemed super annoyed that we were even there, couldn’t even muster the energy to pretend like she wanted us to be there, and when we pulled up to grab our food, she just handed it to us without a word at all, just kinda giving us that creepy GenZ stare thing that they do. Being in customer service myself, it really rubs me the wrong way when I see this at other places of business, like we’re inconveniencing you by just being there. Ugh.
Atmosphere: 1
Food: 4
Service: 1
Josh Josh
Food is always cold or unavailable 😕 don't plan on going back unfortunately....... Very rude service
Mike Crittenden
Today at 1pm we ate inside. What a crew! So professional and polite. The place was spotless, and not a phone in site.
Atmosphere: 5
Food: 5
Service: 5
Valerie Garnett
I haven't had KFC in years. It was really good. Next time I'm not only just getting chicken I'm getting mashed potatoes and gravy and biscuits. It was expensive but still less than going to a restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
TIM R
Come on, it's KFC you know the deal.
Atmosphere: 4
Food: 4
Service: 4
Charles Turkette Jr.
Tuesday special, well it's not for the Customer/ Supposed to get 4 Thighs and 4 drumsticks. But all 4 drumsticks of mine were super small. When talked to the Mgt. He said he couldn't care less or that the size was that small. Or could he promise, cause shipping prevents him from ensuring smalls or big size drumsticks. His mental state was very bad for Mgt. You can tell he did not care about correcing the problem. Well they lost a customer , and he didn't care about either. Who ever owns this KFC, should get a lesson from the owner of the Oscoda. KFC.....
Atmosphere: 1
Food: 1
Service: 1
James Lester
I usually avoid fast food but gf wanted chicken...so happened to see a KFC sign soooooo...Didn't do the drive thru, went inside....Absolutely outstanding service...clean....and this place was FAST!! won't hesitate to go back!
Every time I go through here, the food is old and dry and I already go here once in a blue moon. Attitudes are bad when you ask them to repeat something/very impatient with customers.
Atmosphere: 1
Food: 1
Service: 1
Ashley Turner
Stopped in tonight and Eileen took my order has the worst attitude that I’ve ever dealt with at a fast food restaurant. Rude for no reason .
Atmosphere: 2
Food: 5
Service: 3
Robert Kleman
Eileen Is a very rude server.She doesn't say thank you.She could care less if your order is thrown on the plate or if the chicken is cold, she has an attitude that is totally unacceptable for serving customers.While I was there 4 other people complained about her horrible attitude.She needs to find another job that she likes.It is one hundred percent obvious that she does not like her job. I will never ever go in that KFC again. She just cost you guys a good customer. The date I was there was July 13th 2024 at 12:00.
Ordered 2 meals. Went to fill up pop, no ice in whole building. Nobody said anything when ordering. Pretty crappy to eat meal with warm pop. Won’t be coming back
We love eating there the food is awesome
Atmosphere: 5
Food: 5
Service: 5
I would give zero stars if I could based on the customer service alone. The blonde working the window acted like we were an inconvenience just taking our order and handing us our food. This isn't the first time she has acted this way and this is the last time I will be back.
Atmosphere: 1
Food: 3
Service: 1
My husband and I went through the drive through after I had a medical procedure today. The food has always been good, but the customer service experience gets worse every time we go there. To say the girl that took our order and handed us our food was unfriendly was an understatement. She seemed super annoyed that we were even there, couldn’t even muster the energy to pretend like she wanted us to be there, and when we pulled up to grab our food, she just handed it to us without a word at all, just kinda giving us that creepy GenZ stare thing that they do. Being in customer service myself, it really rubs me the wrong way when I see this at other places of business, like we’re inconveniencing you by just being there. Ugh.
Atmosphere: 1
Food: 4
Service: 1
Food is always cold or unavailable 😕 don't plan on going back unfortunately.......
Very rude service
Today at 1pm we ate inside. What a crew! So professional and polite. The place was spotless, and not a phone in site.
Atmosphere: 5
Food: 5
Service: 5
I haven't had KFC in years. It was really good. Next time I'm not only just getting chicken I'm getting mashed potatoes and gravy and biscuits. It was expensive but still less than going to a restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Come on, it's KFC you know the deal.
Atmosphere: 4
Food: 4
Service: 4
Tuesday special, well it's not for the Customer/ Supposed to get 4 Thighs and 4 drumsticks. But all 4 drumsticks of mine were super small. When talked to the Mgt. He said he couldn't care less or that the size was that small. Or could he promise, cause shipping prevents him from ensuring smalls or big size drumsticks. His mental state was very bad for Mgt. You can tell he did not care about correcing the problem. Well they lost a customer , and he didn't care about either. Who ever owns this KFC, should get a lesson from the owner of the Oscoda. KFC.....
Atmosphere: 1
Food: 1
Service: 1
I usually avoid fast food but gf wanted chicken...so happened to see a KFC sign soooooo...Didn't do the drive thru, went inside....Absolutely outstanding service...clean....and this place was FAST!! won't hesitate to go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Chicken
Restaurantji Recommends
It was for a friend I only eat kosher
Atmosphere: 4
Food: 5
Service: 4
Very disrespectful staff.
Every time I go through here, the food is old and dry and I already go here once in a blue moon. Attitudes are bad when you ask them to repeat something/very impatient with customers.
Atmosphere: 1
Food: 1
Service: 1
Stopped in tonight and Eileen took my order has the worst attitude that I’ve ever dealt with at a fast food restaurant. Rude for no reason .
Atmosphere: 2
Food: 5
Service: 3
Eileen Is a very rude server.She doesn't say thank you.She could care less if your order is thrown on the plate or if the chicken is cold, she has an attitude that is totally unacceptable for serving customers.While I was there 4 other people complained about her horrible attitude.She needs to find another job that she likes.It is one hundred percent obvious that she does not like her job. I will never ever go in that KFC again. She just cost you guys a good customer. The date I was there was July 13th 2024 at 12:00.
Atmosphere: 1
Food: 1
Service: 1
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