McDonald's
1424 M-32, Alpena
(989) 358-9255
Recent Reviews
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Getting expensive for fast food
Food: 3
Service: 4
It needed a good cleaning and more help. Poor manager was working his butt off due to not enough help
Atmosphere: 3
Food: 4
Service: 3
I always have McDonald's here
Atmosphere: 5
Food: 5
Service: 5
Gave one star because 0 not an option. Make you use a kiosk that doesn't give a receipt, then rude counter person says he can't help to get one.
Atmosphere: 2
Food: 2
Service: 1
Not only did I receive not my order, the order listed on the bag wasn’t even correct. So not only was my order wrong, but so was the guy infront or behind me.. which there was nobody behind or infront of me , so I’m still confused on how that even happened. When I called for a refund as this McDonald’s is on the way to nothing except out of town.. 20 minutes down the road the “manager” says my food is still sitting there and I can come get it, and no refund will be given.. Drive to Gaylord to get your McDonald’s, I’m not even joking, it’ll be a better experience.
Atmosphere: 1
Food: 1
Service: 1
Good as usual
Atmosphere: 5
Food: 5
Service: 5
Very rude! Went through the drive thru and the lady was extremely rude, even when she took our money. I had ordered an ICED coffee and they gave me the coffee with NO ice at all. Then when I asked for a cup of ice, it was like I asked for a huge task. Totally disappointed. I'll go out of my way to go somewhere else!!
Food: 1
Service: 1
Didn't have the mcflurry available but the service was great!
Atmosphere: 4
Food: 4
Service: 5
Excellent food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotcakes, Chicken Mcnuggets, Oatmeal Raisin Cookie, Hot Fudge Sundae, Strawberry Sundae, Mcflurry with M&M's Candies, Crispy Chicken Sandwich, World Famous Fries, Pancake, Mccafé Caramel Iced Coffee
McDonald's is McDonald's
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac
Restaurantji Recommends
I understand it was busy, but customer service is everything in any establishment.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: World Famous Fries
Wanted at the counter for a 20 minute no one even acknowledged I was there. I realized they were short-handed. But when they look right at me and not say someone will be with you in a moment to even acknowledge that I'm there that's bad service.
When I did get some help I wanted to get some gift cards and they couldn't figure out how to run the cash register I believe he was the manager.
Atmosphere: 1
Food: 1
Service: 1
My daughter got half way through a mc chicken and it was raw, it was just pink goo, they are going to kill people, the management needs to check on the cooks. Check you food if your ordering from this McDonald's
Atmosphere: 1
Food: 1
Service: 1
Ask for fresh fries then wait for 15 minutes to get ice cold food. 3 time in a row.
Atmosphere: 1
Food: 1
Service: 1
Ok value for your money. Good fast food. Restaurant was clean.
Atmosphere: 4
Food: 4
Service: 4
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