Ben & Jerry’s

304 S State St, Ann Arbor
(734) 665-4440

Recent Reviews

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Manda Poll

Shift manager went over and beyond yesterday. We received a Partial uber order and the manager called us before we even got the order to report that he would be delivering this himself.

Honestly the best customer service we have ever received.
Thanks so much to him !!

Also we purchase ice cream almost weekly from uber eats with B+J. our order is ALWAYS correct and receive fresh ice cream and nice portions. we love ben and jerrys in A2.

Atmosphere: 5

Food: 5

Service: 5

AJ Jero

They didn't have the oce cream i wanted, and the staff was neither helpful nor were they remorseful. They basically ignored me after they told me they didn't have my ice cream. Boo!

Atmosphere: 5

Food: 1

Service: 1

Nathan Maliszewski

they use wooden spoons i don’t need my ice cream giving me splinters and tasting like wood

Atmosphere: 1

Food: 4

Service: 2

Mark Landriau

Good ice cream and sundaes. Very cartoonish, colorful atmosphere, and nice staff. The flavor selection is pretty standard but you still have plenty of options to choose from.

Atmosphere: 4

Food: 4

Service: 4

Nina Ayers

Ben & Jerry's is a delightful ice cream parlor that offers a wide variety of decadent flavors. From classic favorites to unique creations, there is something for everyone. The custom cone options add a personalized touch to your sweet treat experience. The abundance of indoor seating makes it a comfortable place to enjoy your ice cream, whether alone or with friends. Conveniently located near a parking garage, getting to Ben & Jerry's is a breeze. The staff is not only welcoming but also friendly, providing top-notch customer service that enhances the overall experience.

Atmosphere: 5

Food: 5

Service: 5

Vikram Bala

Nothing special, but definitely above average. The line was long and moved kinda slow. The ice cream ? was a tad bit expensive but it was really good (I got the dirt cake flavor - highly recommend). I devoured it in a jiffy ??

Atmosphere: 4

Food: 4

Service: 3

Jason Shen

The staff is really nice! Love the ice cream here. Had cookies and cream but it was a bit too sweet for me, will try a different flavor next time.

Michael Pavan

I mean, it's a store full of ice cream. What's not to like.

Atmosphere: 3

Food: 5

Service: 4

Daniela De Leon

They were so so sweet, they closed at 11pm and let us in anyways. Very greatful ?

Atmosphere: 5

Food: 5

Service: 5

Hank Putter

These workers are rude and disrespectful. My friend who has a severe nut allergy asked for accommodations and servers would rude and said they weren’t able to. They asked to pick something else because they didn’t want to get a new bucket. Don’t come here if you have any allergies.

Atmosphere: 1

Food: 1

Service: 1

Christy Cole

The staff person was friendly and helpful. She also knew which items were Vegan, which we greatly appreciated.

Colleen E

Love the strawberry cheese cake one, lately there hardly no strawberry in it. Bummer

Victor Santana Jr.

This Ben & Jerry's was a great little late night treat! They have all the classic favors there to pick from! The Tonight Dough is still my favorite out of them all! You can also get it in a waffle bowl or cone here!

Steph A

High class ice cream - definitely worth it

Dude Dudeheinrich

I love B&J ice cream - so does my girl friend :-). Very clean Spot and awesome staff.

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