Loved the whole concept. Something for everyone in our group, and excellent food and experience.
Nicholas Putman
My first non 5 star review on google. Try to only review spots I had a great experience but it was like the staff went out of the way to act uninterested. 40 minutes to get a warm(ish) grilled chicken sandwich at the bar rail after placing a food order on a week night. Walked in around 5:40 on a weekday and didn’t get food for an hour. Plate was untouchable (hot) and had been sitting under the warmer forever but the food didn’t stay as warm as the plate. Bartender was more interested in pushing some new beer than serving customers. Been here twice and dismissed the first bad experience as a one-off. Fire alarm was going off in the lobby when we walked in and was still going off as we left as the hostess scrolled social media on her phone. I can’t know the exact reason but have to assume lazy and bad management. Won’t be back.
Jadé Reed
Krystal was my server and she made my birthday very special. She was extra attentive, friendly and gave great service. Thanks Krystal!
Avram Liebowitz
Very cool concept of cooking your proteins on a hot stone. Great service, very clean establishment and friendly staff. Thank you guys!
Katelyn Cuffle
Can I just say this place has went mega down hill. We went there when they weren’t busy AT ALL (4:30). The waitress just standing around doing nothing not helping out. It took 15 minutes to get greeted cuz our waiter was running all over the restaurant doing everything while everyone else stood around doing nothing. Our food took forever about (45 minutes) just for two kids meals and chicken for them being so dead I couldn’t believe it. This by no way was our waiters fault he was working the hardest out of all the staff there which was a lot of ladies standing doing nothing.
Very disappointing
Cory Borghi
This was my first time visiting this restaurant, and I have to say the service was phenomenal! Our waitress was outstanding—she took the time to explain how things were done and highlighted the restaurant's specialties. The food was excellent, just as I had hoped. I also appreciated her thoughtful perspectives about the debate during our conversation; it was truly enlightening. I wish you continued success in all your future endeavors!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dynamite Chicken, Burger, On the Stone, Fried Pickles, Spinach Artichoke Dip
Sebastian Lecha
The restaurant's gimmick of bringing a hot stone to cook your food was fun at first. It's really hard to get a good sear after the first few minutes. The whole idea just seems kinda lazy. I'd rather go to a steak house that knows how to cook a steak right.
Atmosphere: 4
Food: 3
Service: 4
Tarun Jain
HORRIBLE, I would give 0 stars if I could. Took my department for lunch, my first time was excited, however, service was beyond atrocious. They were severely understaffed, took them 99 minutes to bring our stones out so WE could cook it. Imagine if they actually had to spend time cooking.
The manager was very uncaring about the long time it took. Offered me a small discount, and when the bill came, she lied about the amount off.
Poorly managed, food was nothing special, will not come back ever. Buyer beware!
Atmosphere: 2
Food: 2
Service: 1
Michael Kowalski
Very unique experience cooking your steak on a heated stone. Good selection of beers and mixed drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shrimp on the Rock, Fried Pickles
Michael N
Pretty cool concept. Can choose to cook your protein yourself on a hot stone at your table or have kitchen cook for you. Was well-explained by our waitress.
Always a great time at Black Rock. We typically go for a birthday and you get a massive volcano ice cream free on your birthday tasty.
Atmosphere: 5
Food: 5
Service: 5
Larry Wise
Food was brought out wrong my friends steak over cooked dried out , brought my steak out on a rock for me to cook , neat ideal but I didn't order it that way I came to relax not go to work, my baked potato arrived after my meal was completely finished, my wife's food was cold , don't get me wrong food was good except my friend steak and wife's food cold , but just to many thing's wrong for us to enjoy our meal not to mention charged full price even with the mistakes made.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Mashed Potatoes
Car G
Very cool grilling your own cuts on a hot rock
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: On the Stone
jennifer S
Tre was our server he made the experience twice as good recommended a great steak and awesome drinks. Great food love this place will start coming here again.
Atmosphere: 5
Food: 5
Service: 5
Scott Greene
Came here for my wife's birthday. We used to come here a lot before and have haven't been in a while. It has improved.Tre was our server. He made the experience even better. Great atmosphere. Great food! Love this place. We'll come back again and become regulars again 😁
Loved the whole concept. Something for everyone in our group, and excellent food and experience.
My first non 5 star review on google. Try to only review spots I had a great experience but it was like the staff went out of the way to act uninterested. 40 minutes to get a warm(ish) grilled chicken sandwich at the bar rail after placing a food order on a week night. Walked in around 5:40 on a weekday and didn’t get food for an hour. Plate was untouchable (hot) and had been sitting under the warmer forever but the food didn’t stay as warm as the plate. Bartender was more interested in pushing some new beer than serving customers. Been here twice and dismissed the first bad experience as a one-off. Fire alarm was going off in the lobby when we walked in and was still going off as we left as the hostess scrolled social media on her phone. I can’t know the exact reason but have to assume lazy and bad management. Won’t be back.
Krystal was my server and she made my birthday very special. She was extra attentive, friendly and gave great service. Thanks Krystal!
Very cool concept of cooking your proteins on a hot stone. Great service, very clean establishment and friendly staff. Thank you guys!
Can I just say this place has went mega down hill. We went there when they weren’t busy AT ALL (4:30). The waitress just standing around doing nothing not helping out. It took 15 minutes to get greeted cuz our waiter was running all over the restaurant doing everything while everyone else stood around doing nothing. Our food took forever about (45 minutes) just for two kids meals and chicken for them being so dead I couldn’t believe it. This by no way was our waiters fault he was working the hardest out of all the staff there which was a lot of ladies standing doing nothing. Very disappointing
This was my first time visiting this restaurant, and I have to say the service was phenomenal! Our waitress was outstanding—she took the time to explain how things were done and highlighted the restaurant's specialties. The food was excellent, just as I had hoped. I also appreciated her thoughtful perspectives about the debate during our conversation; it was truly enlightening. I wish you continued success in all your future endeavors!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dynamite Chicken, Burger, On the Stone, Fried Pickles, Spinach Artichoke Dip
The restaurant's gimmick of bringing a hot stone to cook your food was fun at first. It's really hard to get a good sear after the first few minutes. The whole idea just seems kinda lazy. I'd rather go to a steak house that knows how to cook a steak right.
Atmosphere: 4
Food: 3
Service: 4
HORRIBLE, I would give 0 stars if I could. Took my department for lunch, my first time was excited, however, service was beyond atrocious. They were severely understaffed, took them 99 minutes to bring our stones out so WE could cook it. Imagine if they actually had to spend time cooking.
The manager was very uncaring about the long time it took. Offered me a small discount, and when the bill came, she lied about the amount off.
Poorly managed, food was nothing special, will not come back ever. Buyer beware!
Atmosphere: 2
Food: 2
Service: 1
Very unique experience cooking your steak on a heated stone. Good selection of beers and mixed drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shrimp on the Rock, Fried Pickles
Pretty cool concept. Can choose to cook your protein yourself on a hot stone at your table or have kitchen cook for you. Was well-explained by our waitress.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a great time at Black Rock. We typically go for a birthday and you get a massive volcano ice cream free on your birthday tasty.
Atmosphere: 5
Food: 5
Service: 5
Food was brought out wrong my friends steak over cooked dried out , brought my steak out on a rock for me to cook , neat ideal but I didn't order it that way I came to relax not go to work, my baked potato arrived after my meal was completely finished, my wife's food was cold , don't get me wrong food was good except my friend steak and wife's food cold , but just to many thing's wrong for us to enjoy our meal not to mention charged full price even with the mistakes made.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Mashed Potatoes
Very cool grilling your own cuts on a hot rock
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: On the Stone
Tre was our server he made the experience twice as good recommended a great steak and awesome drinks. Great food love this place will start coming here again.
Atmosphere: 5
Food: 5
Service: 5
Came here for my wife's birthday. We used to come here a lot before and have haven't been in a while. It has improved.Tre was our server. He made the experience even better. Great atmosphere. Great food! Love this place. We'll come back again and become regulars again 😁
Atmosphere: 5
Food: 5
Service: 5
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