Crumbl - Ann Arbor

The cookies and service is great

So good these cookies

Why are you reading this and not eating cookies!! Go now! Sooo good!!!!

The cookie was delicious! Went to this location to redeem my birthday reward. Jessica made this experience amazing with her excellent customer service and kindness! Thank you!

Our company purchased a last minute catering order with full expectations of delays. We make large orders frequently and understand it can difficult on the staff to complete large orders last minute. However, the entire staff was enthusiastic about the order and got the entirety of it done in less than 20 minutes. On top of that, I forgot to get a receipt to file for the business. We are quite a distance from Ann Arbor so I called in hopes of getting an emailed receipt but had no expectations because I was unsure if this was even possible. Once again, this location came through! Lena was the manager on duty at the time. She was extremely professional and proficient and sent my receipt almost immediately which saved me 2 hours of driving to get a receipt. I am super grateful for the level of service this CRUMBL location provided for our company. We absolutely will use them again for future business expenses. Thank you Lena & Team!

Staff don't acknowledge you until you have placed an order through the tablets.

I LOVE CRUMBL

Such an amazing and clean place

I love that they have a menu that changes every week with new delicious options to choose from. My favorites so far besides the chocolate chunk cookie are the most recent marshmallow lucky charm cookie and the French toast cookie. I was also happy to stop by this past week and find they had a 6 for 4 price sale. The only thing I would ask is if they had samples to try. My kids and I are hooked! Luv it!

We just got the new Moonbeam cookie. It was an interesting combination of marshmallow, blueberry and lemon icing with a chocolate cake like cookie. It's a thumbs up. I also got a few other flavors, snickers, peanut butter, and my favorite Butter Rasberry.

I just missed the bisqoff cookie! 😭 Please, pretty please bring it back onto the menu!
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soo good! cookies taste amazing!!!

Duper quick and friendly staff!

I had a large company catering order fulfilled yesterday at the last minute. Most of the time when you do a last minute order, it can be delayed or even cancelled. The staff handled the order in less than 20 minutes and did not have an issue accommodating our needs whatsoever. On top of that, I forgot to get a receipt with my order and we absolutely need to track company receipts. Unfortunately, this location is about an hour away from our office so I called this morning in hopes of getting an emailed receipt. I wasn’t even sure if that was possible. The initial team member was once again very professional and service oriented on the phone before passing the phone to her manager, Lena. Lena got on the phone and immediately and enthusiastically said “Yes, we can do that! What’s a good email?”. That just saved me 2 hours of driving, gas, and a lecture from my boss 😂 . I will absolutely be using this location again for future large business orders again. Thank you so so so much Lena and team!!

great place good food

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Love these cookies