Domino's Pizza
4910 Washtenaw Ave, Ann Arbor
(734) 528-1111
Recent Reviews
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Been on hold for 20+ minutes for the washtenaw location. Sad.
Atmosphere: 3
Food: 4
Service: 1
They don't care for their employees. One guy has been working there for 50 years and has only gotten a $1 raise and a plaque left to rot in an unseen part of the store and that was 20 years ago. This place needs to shut down.
Atmosphere: 1
Food: 1
Service: 1
There’s some things about this location that are not perfect. The video board that tells you where you are the queue is not on anymore. This location is understaffed. That being said, the people who do work here, worked tirelessly and make great pizza. This review is for those heroes.
Food: 5
Service: 5
Delivery always on time always correct drivers are always pleasant. Living in the apartment complex I live in is very hard because a lot of the apartments are numbered at the same but somehow Domino’s always seems to get the apartment correct thank you.!
Atmosphere: 5
Food: 5
Service: 5
Jason has to be the best person they have great attitude i loved it ten out of ten
Not worth it!
Atmosphere: 1
Food: 1
Service: 1
I am so angry and I went to the manager in person to talk about this issue. She could have cared less of course because she's following just how the company treats its guests they could care less. Domino's is running the perfect scam. I have a lot of points for rewards. Including a free pizza. And on top of that I have another deal for a free emergency pizza. When I try to get the free emergency Pizza so there is no coupon. When you order it has to be done online you cannot do it on the phone or in person and this is how I know it's a scam. The online is basically an interview and when you place order then it wants to send a code to your email and in the last 20 minutes I have six different emails with the same code telling me it's invalid they do not give you a new code. I have evidence of all of this. I showed it to the manager and like I said she could care less. I told her I was going to write a review so I can make people aware of this. There is no justice in this little scam they have and if it wasn't a scam and it was for real then why didn't she let me order in person and redeem my points. She would not and that's because I want you to do it online because it's impossible. After over 40 years of being a customer with Domino's I am through. I will not spend money to get rewards that I cannot use.
Atmosphere: 1
Food: 1
Service: 1
We love pizza even our pizza, even the slice has a heart on it, 😋
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Tater Tots
Horrible customer service. Before ordering from here, read the recent reviews. Wish I had.
Service: 1
Ordered few specialty pizzas, wings and other items around 6 pm, came out of oven 6:12 pm, quality check done by 6:19 pm, yet no sign of delivery, and finally driver left the store at 7:02 pm and delivered at 7:20 pm. In what world these guys think its okay to deliver more than an hour old stale and cold pizzas and wings to customer. And the best part they totally messed up the specialty pizza, missed the buffalo sauce in the buffalo pizza. Would have been better if they cancelled the order if it way busy or remade the items since they were sitting cold, nopes.
Food: 1
Service: 1
Restaurantji Recommends
very understaffed (1 employee), too long wait (50 mins)
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Pepperoni Pizza
I ordered from them today around 2pm the Guy who delivered my food somehow walking the hallways of my apartment out of uniform at 11pm I know he doesn't live here because I have cameras I know who lives on my floor so I called up to dominos because I wanted to know if they even did a background check on this person they couldn't give me no information so people be aware of this guy he's light skin with braids going straight back he also has on glasses i wanted to get his name so I could do my own background check on him dominos wasn't any help I would never oder from y'all again in if something was to happen you guys get ready to be sued for putting family's at risk!!!!!!!!
Never order from here. Read some more reviews after mine. Caden, the manager on shift tonight, is a childish young man who cannot take responsibility for mistakes made by him or his team. I placed an online order to my apartment. It did not arrive but the website said it had, so I called the store. The manager Caden immediately answered with an attitude. Once he asked for my address to figure out what order he was dealing with he said with a strong attitude that I failed to enter my apartment number, and that my phone number no longer worked. I checked my address on the website and my address was completely correct and DID include my apartment number. I tried giving him the chance to explain his anger, asking if someone else had been rude to him earlier in the night but he didn't answer the question. I said perhaps he should find a different line of work if he doesn't want to deal with people and he asked why he should do that when I don't know how to use an app properly. He made other quips during the conversation as well, similar to what other reviews will tell you. Things only intended to make you the customer feel stupid and as if the store manager's shortcomings are you fault. This store should be closed.
Atmosphere: 1
Food: 1
Service: 1
I have never had a worse experience somewhere in my life. It let me order online for delivery then my order was cancelled. I called the store and was told to place another order and that everything was all set. when I asked why it was cancelled I was told it was a glitch in the system. Then my second order gets cancelled after waiting an hour. I called the store again and was told they can’t deliver to my address which is completely understandable. Why not call me and tell me that instead of just ghosting. extremely unprofessional and no way to treat customers or run a business. treated me like I’m stupid. Would’ve gladly went and picked it up if I had to. Now they just lost a customer.
Always delayed on orders. I’ve had to wait up to 20 minutes past the promised time.
Food: 4
Service: 1
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