Jimmy John's

600 Packard St, Ann Arbor
(734) 741-9200

Recent Reviews

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Sarah Spragg

The first time I ordered from this location I did pick up and they never pinged me that my order was ready so after 30-40 minutes I called and asked if it was ready and, with an attitude, they told me it had been ready for a long time but didn't have time to change it to ready and I should just assume.
Ordered today and my app told me it went out for delivery at 1:12PM. 2:21PM and still not here yet. At least the girl over the phone seemed nice! Not the location to order from if you're looking for a quick bite though.

EDIT: received my food still late but no clue when because nobody notified me in the app or knocked on my door.

Christy H

Best sub ever!! Ingredients were fresh and loved the Sub. Would have liked a little more seating was busy when we stopped for lunch. But would stop again next time we are in town!

Parking: Limited spots, don't know area. But worth it to find parking and get subs 🍴

Atmosphere: 4

Food: 5

Service: 5

John Reed

I placed an order at 11:59am for my lunch hour that is from 12:00pm-1:00pm. It is now 12:55pm and I have yet to receive my food. Very disappointed in the "freaky fast" delivery.

Colleen Horning

I ordered online and waited over 50 minutes for my delivery. My Unwich was so wet from the lettuce being drenched, the Mayo was diluted and had zero taste. Waited almost a full hour for a puddle in a bag.

Food: 1

Service: 1

MeMe Marie

Not sure why the over power the sandwich with sauce i couldn't even ate what i order cause of so much sauce i spend 12 dollars just to eat bread

Atmosphere: 3

Food: 3

Service: 3

Laura

Fresh

Atmosphere: 4

Food: 4

Service: 4

c y

The staff is so rude. I understand they are college kids working but the are some of the rudest and unkind individuals I have ever met.

Atmosphere: 1

Service: 1

Charlotte Schroeder

Do not go here or order delivery from here. We ordered delivery and it took an hour and a half to receive our order. After calling twice- the Manager named Holden told us he would not give us a credit on our account or refund the order. The only thing he was WILLING to do was remake the order and send it back out. (After the first order took an hour and a half mind you) He was extremely unprofressionally and we are disappointed in the poor customer service that was displayed today. Something like this shouldn't be hard to make right and Holden needs a lesson on what elite customer service looks like.

Atmosphere: 1

Food: 1

Service: 1

Charlotte Sweet

Do not go here or order delivery from here. We ordered delivery and it took an hour and a half to receive our order. After calling twice- the Manager named Holden told us he would not give us a credit on our account or refund the order. The only thing he was WILLING to do was remake the order and send it back out. (After the first order took an hour and a half mind you) He was extremely unprofressionally and we are disappointed in the poor customer service that was displayed today. Something like this shouldn't be hard to make right and Holden needs a lesson on what elite customer service looks like.

Atmosphere: 1

Food: 1

Service: 1

Eric Caroen

The best.

Ryan Ballman

Always the same. Fast, correct and easy. Darn good sammiches!

Atmosphere: 5

Food: 5

Service: 5

Eric Conkright

Excellent roast beef sub!

Atmosphere: 4

Food: 5

Service: 4

Alex

Yeah, my boy gets a sandwich here on the reg

Brittany Boyk

Who doesn't love Jimmy John's ?

Atmosphere: 4

Food: 4

Service: 5

Zack Whitley

Jimmy John’s is always good. This neighborhood location is kind of unique in a good way.

Atmosphere: 4

Food: 5

Service: 4

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