My delivery service from JJ was a horrible. I placed JJ9028 at the JJ’s on Plymouth Rd in Ann Arbor at 6:02 pm. Your app said it was ready at 6:08 pm. It didn’t leave your store until 6:50 pm. The UBER driver delivered at 7:26 pm. Plus, he forgot to bring my drink, which he returned to his car to find. One sandwich and a drink for $22.14 and a $5 tip delivered ONE HOUR AND 24 MINUTES LATER. I expected a delivery from JJ not Uber. You should not allow an UBER driver to pick up multiple orders that delays delivery. This is unforgivable.
Kenisha Opara
I just left this location after requesting a refund. I walked in (there were no customers in store) and ordered 4 combos. Spent $68. After I paid, an employee next door came in and ordered and paid for his meal. About 2 mins later he was handed his sandwich by the ONE guy making the food. I thought it was odd, but I still waited. Another customer walked in and ordered one sandwich with a drink. He walked to the soda machine to make his drink and about 3 mins later the young lady called his order. She briefly looked at me and looked back to see (I’m assuming) if my order was next. Keep in mind there’s one guy making food so that means he stopped my order to make others. I asked for a refund and will not be returning.
Andrew Plotner
In the past, I loved ordering delivery from this location because they were one of the only places in town that actually had their own delivery staff.
It was fantastic; the food would consistently show up 10-15 minutes after I ordered (and I live at least a 5 minute drive away!), the order was always correct and not missing anything, and I felt morally okay about doing so because I left the delivery driver a tip on top of knowing they had benefits from Jimmy Johns.
Recently, it seems that this location has unfortunately swapped to using Uber as their delivery provider, meaning that deliveries now take at least 30 minutes, sometimes an hour, and even if you leave a tip for the driver, it's still not ethical using the service because Uber doesn't pay their gig workers a fair wage with benefits.
I really hope the franchise owner changes their mind on this decision, but until they do so, be forewarned if you're expecting their delivery (arguably what JJ's is largely known for!) to be up to its historic quality :(
Logan T
Orders curbside Waits 20 minutes Goes inside to check Order just sitting out. If I have to go inside for curbside to pick up my order its no longer curbside. 0/10 will not go back.
Atmosphere: 1
Food: 1
Service: 1
Alyse J
Quick and easy spot to grab lunch but I've received the wrong order on a few occasions. Corporate does a good job trying to make things right
Atmosphere: 4
Food: 4
Service: 4
Brendin Snow
Hmm try again
Atmosphere: 1
Food: 1
Service: 1
Cxhnibal
bro offered me mikes way, wrong store buddy!
Atmosphere: 1
Food: 1
Service: 1
Dan ny
Uber pick up. Fill up ur own cup
Meena Rupani
The toasted subs are not really toasted just very slightly warm.
Atmosphere: 3
Food: 3
Service: 4
Timothy Woo
Small place but never had to wait long and food is good 👍
The owner or worker with the red F150 who parks in front of the stop sign in a fire zone ensures I will never order from here
Felix Weglarz
Clean, crisp, delectable & scrumptious; sandwiches fit the mouth exceptionally well, packed tightly with abundant tasty, quality ingredients with assertive, polite servers behind the build - just saying!
Atmosphere: 5
Food: 5
Service: 5
Casey sisson
I can't speak highly enough about their manager Dayvion! He was beyond helpful, kind and understanding when I really needed it. The service is amazing as well; both fast and friendly, and the sandwiches (of course) are delish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 4 Turkey Tom
Valerie Etherton
So happy it was free. I definitely wouldn't pay for it.
Atmosphere: 3
Food: 1
Service: 5
Max McDermitt
Surgical crafting of a classic beach club. Thanks for the future of my life.
My delivery service from JJ was a horrible. I placed JJ9028 at the JJ’s on Plymouth Rd in Ann Arbor at 6:02 pm. Your app said it was ready at 6:08 pm. It didn’t leave your store until 6:50 pm. The UBER driver delivered at 7:26 pm. Plus, he forgot to bring my drink, which he returned to his car to find. One sandwich and a drink for $22.14 and a $5 tip delivered ONE HOUR AND 24 MINUTES LATER. I expected a delivery from JJ not Uber. You should not allow an UBER driver to pick up multiple orders that delays delivery. This is unforgivable.
I just left this location after requesting a refund. I walked in (there were no customers in store) and ordered 4 combos. Spent $68. After I paid, an employee next door came in and ordered and paid for his meal. About 2 mins later he was handed his sandwich by the ONE guy making the food. I thought it was odd, but I still waited. Another customer walked in and ordered one sandwich with a drink. He walked to the soda machine to make his drink and about 3 mins later the young lady called his order. She briefly looked at me and looked back to see (I’m assuming) if my order was next. Keep in mind there’s one guy making food so that means he stopped my order to make others. I asked for a refund and will not be returning.
In the past, I loved ordering delivery from this location because they were one of the only places in town that actually had their own delivery staff.
It was fantastic; the food would consistently show up 10-15 minutes after I ordered (and I live at least a 5 minute drive away!), the order was always correct and not missing anything, and I felt morally okay about doing so because I left the delivery driver a tip on top of knowing they had benefits from Jimmy Johns.
Recently, it seems that this location has unfortunately swapped to using Uber as their delivery provider, meaning that deliveries now take at least 30 minutes, sometimes an hour, and even if you leave a tip for the driver, it's still not ethical using the service because Uber doesn't pay their gig workers a fair wage with benefits.
I really hope the franchise owner changes their mind on this decision, but until they do so, be forewarned if you're expecting their delivery (arguably what JJ's is largely known for!) to be up to its historic quality :(
Orders curbside
Waits 20 minutes
Goes inside to check
Order just sitting out.
If I have to go inside for curbside to pick up my order its no longer curbside.
0/10 will not go back.
Atmosphere: 1
Food: 1
Service: 1
Quick and easy spot to grab lunch but I've received the wrong order on a few occasions. Corporate does a good job trying to make things right
Atmosphere: 4
Food: 4
Service: 4
Hmm try again
Atmosphere: 1
Food: 1
Service: 1
bro offered me mikes way, wrong store buddy!
Atmosphere: 1
Food: 1
Service: 1
Uber pick up. Fill up ur own cup
The toasted subs are not really toasted just very slightly warm.
Atmosphere: 3
Food: 3
Service: 4
Small place but never had to wait long and food is good 👍
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The owner or worker with the red F150 who parks in front of the stop sign in a fire zone ensures I will never order from here
Clean, crisp, delectable & scrumptious; sandwiches fit the mouth exceptionally well, packed tightly with abundant tasty, quality ingredients with assertive, polite servers behind the build - just saying!
Atmosphere: 5
Food: 5
Service: 5
I can't speak highly enough about their manager Dayvion! He was beyond helpful, kind and understanding when I really needed it. The service is amazing as well; both fast and friendly, and the sandwiches (of course) are delish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 4 Turkey Tom
So happy it was free. I definitely wouldn't pay for it.
Atmosphere: 3
Food: 1
Service: 5
Surgical crafting of a classic beach club. Thanks for the future of my life.
Atmosphere: 5
Food: 5
Service: 5
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