Jimmy John's

3945 S State St, Ann Arbor
(734) 662-4700

Recent Reviews

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Freddie Freeloader

Fantastic restaurant we ate sandwiches and spoke with the kids about basketball and the idea that hard work wins even when things aren't going to great.

Atmosphere: 5

Food: 5

Service: 5

O K

Plenty of better subs place then this one with faster service with a smile....I’m extremely disappointed with my experience at Jimmy John’s. The service was terrible from start to finish. The drive-thru wait time was over 30 minutes, which completely defeats the purpose of going somewhere that advertises “freaky fast” service. There was no sense of urgency at all.
When I finally got my order, the food quality was just as bad as the service. The sandwich was sloppily made, ingredients didn’t taste fresh, and it honestly felt like no care went into preparing it. For the prices they charge, I expect much better.
What bothered me most was the attitude — no apology for the long wait, no acknowledgment of the delay, and no effort to make things right. It felt like they simply didn’t care.
I won’t be coming back, and I definitely can’t recommend this location to anyone expecting decent service or quality food.

Atmosphere: 1

Food: 1

Service: 1

Jessica Burnside

The drive thru is a trap. I've been stuck here for 14 minutes now and there isn't a way to get out. They make it so you can't get out if they are taking forever on the order 2 cars ahead and you can't back out.

Atmosphere: 1

Food: 5

Service: 1

Kyle Steiner

I used to go regularly, but I haven't been here in about four months period. I walked in Brandon, I'm guessing manager knew my name and knew exactly what I wanted.Now that's what I call customer service. Whatever he's getting paid isn't enough. I may not go to any other jimmy jones, but I know I'll be back to this one.

Atmosphere: 5

Food: 5

Service: 5

James O'D

I guess you get less drink when you ask for light ice....

Atmosphere: 3

Food: 3

Service: 1

North Meadow

Started out with a very rude drive in person, then my entire order smelled and tasted like axe body spray!! Couldn't even eat it. I will now be driving out of my way getting out of the car and going to DiBellas!!!! Worst JJ location EVER!!

Atmosphere: 1

Food: 1

Service: 1

Will Doe

Everything fast good great service

Atmosphere: 5

Food: 5

Service: 5

Devon Williams

Slow service for jj, terrible bread, and I've been here twice now. Constantly bad dry overcooked bread. Bad representation of jimmys brand.

Atmosphere: 2

Food: 1

Service: 1

Grant Kennedy

Excellent ultimate Italian sub. Friendly and fast service!

Atmosphere: 5

Food: 5

Service: 5

James Budny

Fantastic tasty sub sandwich!

Atmosphere: 5

Food: 5

Service: 5

DJ Martin

I know it’s a small thing but the drive-thru teller was calm and kind and wished me a nice day. The food was ready fast too.

Food: 5

Service: 5

Sharon W

NOT A FAN

Brian Stuart

Fast and friendly. Exactly as expected.

Atmosphere: 5

Food: 5

Service: 5

Blahblah Blacksheep

VERY LIGHT on the ingredients when you order extra. Beware.

Atmosphere: 5

Food: 3

Service: 3

Gretchen

They get it right every time!

Atmosphere: 5

Food: 5

Service: 5

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