$8 for barely one scoop of ice cream. Ridiculous. Very good ice cream but not that good
Berkay Kırlı
I recently visited this location and was surprised to find that I couldn’t get two different flavors in a single scoop, which is something I’m used to at other branches. It would be great if this option were available here as well.
Jerry Basta
$11.00 for two scoops of ice cream. I will say it again, $11.00 for two average scoops.
No hello, no thank you. The only dialogue had was whether I wanted to leave a tip.
Never, never again will I step into a Kilwins. Way too expensive.
elisa west
Ordered some ice cream, and tipped. Didn’t not like the ice cream flavor. I mistakenly thought I would because I’ve had it elsewhere and loved it. They refuse to let me switch to another option. So I’ve paid and tipped with no ice cream. Poor customer service to have to repurchase.
Judy Kashlan
Too expensive!!
Doc Mo
The lady who makes the fudge, and the one who servers it in front were just as sweet as the chocolaty treats inside the store. We were the first customers of the day. Got a very warm welcome. Got to taste some fudge samples and got the buy-2-get-1 deal on the fudge. Chocolate caramel was heavenly. Kids loved the peanut butter and can't go wrong with plain chocolate. Reasonably priced considering prices of every other food item have skyrocketed in the recent times. Lots of variety. Will stop buy again next time in town. A must-stop after a nice brunch in one of the many restaurants in the area.
Luke Ankeney
Good chocolate and ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone with Cappuccino Chocolate Ice Cream
Indah Huegele
Not worth the visit compared to other ice cream shops nearby. The ice cream is way too sweet and is expensive compared to other ice cream places in the area. Other shops in the area have a greater range of flavors and are far more palatable. Go to Michigan Creamery or Blank Slate and don't bother going here.
Atmosphere: 4
Food: 3
Service: 4
Becky Vance
Not autistic child friendly. My sister and her husband were rudely asked by an employee to leave after my 5 year old nephew was excited and got loud in his excitement. If you can't handle children being loud, maybe you're in the wrong business. So parents, be warned - if your kids make any noise you'll be asked to leave. If I could leave 0 stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Amber Robeson
Not an autistic friendly establishment! My son was very happy and yes a little loud and this old mean short hair lady yells at my son. It’s an ice cream shop for kids they will be loud. Not disability friendly!!!!!!
After how an employee at this location treated my sister and her family, I will never visit this or any other location again.
My sister and her family were told to leave because my 5 year old autistic nephew was making loud noises because he was excited.
Disappoints me to see this is not an uncommon thing - many bad reviews on Google about parents being told to leave because of children making noise.
An ice cream shop/candy store SHOULD be child and disability friendly.
To the "Karen" employee who yelled at my nephew - maybe this type of business and work isn't for you.
D
Not bad, just enormously overpriced. This is more about experience than taste, because everything is fine, but it isn't better than fine. The chocolates are eye-wateringly expensive, but won't beat the upper shelf items you can get at a grocery store, especially given the quality of selection available in the local area. It's charming, but there's better places to get your treats.
Atmosphere: 4
Food: 3
Service: 4
Daniel Hill
Went here with my wife to buy chocolates for our family, there were five people in the store and they watched us with disinterest as they talked and we waited at the counter with a pile of over 100 dollars worth of stuff. We must’ve stood there for 10-15 mins before walking out. Never going back again.
Atmosphere: 1
Service: 1
Nichole Gordon
Ice cream tastes so rich and creamy and they have a variety of flavors.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caramel Apple
Therese Drake
I got a huge bag of taffy from here a couple weeks ago. It was kind of mid. I think because they are all sealed in a bag they all taste the same. I was bummed to walk a block away and find a candy store with an entire wall of pick your own taffy.
$8 for barely one scoop of ice cream. Ridiculous. Very good ice cream but not that good
I recently visited this location and was surprised to find that I couldn’t get two different flavors in a single scoop, which is something I’m used to at other branches. It would be great if this option were available here as well.
$11.00 for two scoops of ice cream. I will say it again, $11.00 for two average scoops.
No hello, no thank you. The only dialogue had was whether I wanted to leave a tip.
Never, never again will I step into a Kilwins. Way too expensive.
Ordered some ice cream, and tipped. Didn’t not like the ice cream flavor. I mistakenly thought I would because I’ve had it elsewhere and loved it. They refuse to let me switch to another option. So I’ve paid and tipped with no ice cream. Poor customer service to have to repurchase.
Too expensive!!
The lady who makes the fudge, and the one who servers it in front were just as sweet as the chocolaty treats inside the store. We were the first customers of the day. Got a very warm welcome. Got to taste some fudge samples and got the buy-2-get-1 deal on the fudge. Chocolate caramel was heavenly. Kids loved the peanut butter and can't go wrong with plain chocolate.
Reasonably priced considering prices of every other food item have skyrocketed in the recent times. Lots of variety. Will stop buy again next time in town. A must-stop after a nice brunch in one of the many restaurants in the area.
Good chocolate and ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone with Cappuccino Chocolate Ice Cream
Not worth the visit compared to other ice cream shops nearby. The ice cream is way too sweet and is expensive compared to other ice cream places in the area. Other shops in the area have a greater range of flavors and are far more palatable. Go to Michigan Creamery or Blank Slate and don't bother going here.
Atmosphere: 4
Food: 3
Service: 4
Not autistic child friendly.
My sister and her husband were rudely asked by an employee to leave after my 5 year old nephew was excited and got loud in his excitement.
If you can't handle children being loud, maybe you're in the wrong business.
So parents, be warned - if your kids make any noise you'll be asked to leave.
If I could leave 0 stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Not an autistic friendly establishment! My son was very happy and yes a little loud and this old mean short hair lady yells at my son. It’s an ice cream shop for kids they will be loud. Not disability friendly!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
After how an employee at this location treated my sister and her family, I will never visit this or any other location again. My sister and her family were told to leave because my 5 year old autistic nephew was making loud noises because he was excited. Disappoints me to see this is not an uncommon thing - many bad reviews on Google about parents being told to leave because of children making noise. An ice cream shop/candy store SHOULD be child and disability friendly. To the "Karen" employee who yelled at my nephew - maybe this type of business and work isn't for you.
Not bad, just enormously overpriced. This is more about experience than taste, because everything is fine, but it isn't better than fine. The chocolates are eye-wateringly expensive, but won't beat the upper shelf items you can get at a grocery store, especially given the quality of selection available in the local area. It's charming, but there's better places to get your treats.
Atmosphere: 4
Food: 3
Service: 4
Went here with my wife to buy chocolates for our family, there were five people in the store and they watched us with disinterest as they talked and we waited at the counter with a pile of over 100 dollars worth of stuff. We must’ve stood there for 10-15 mins before walking out. Never going back again.
Atmosphere: 1
Service: 1
Ice cream tastes so rich and creamy and they have a variety of flavors.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caramel Apple
I got a huge bag of taffy from here a couple weeks ago. It was kind of mid. I think because they are all sealed in a bag they all taste the same. I was bummed to walk a block away and find a candy store with an entire wall of pick your own taffy.
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