Marco's Pizza
4068 Packard St, Ann Arbor
(734) 973-1750
Recent Reviews
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Amazing service! Great people thank yall so much.
Food: 5
This is hands down the best place to order your pie from in the area - D’os forget about ittt! They are into it , not like here ya go sloppy , they’re exceptionally accurate - when I make special half this half that orders online it arrives right, they deliver fast, like hot out the oven each time - delicious pizza my go to spot highly recommended I don’t know anyone who works there swtg
Atmosphere: 5
Food: 5
Service: 5
Really delicious pizza, crispy on the bottom but fluffy in the middle of the crust.
Atmosphere: 3
Food: 5
Service: 5
Bree *said she’s the general manager* is rude on the phone ordering and in person, she’s unprofessional and doesn’t know how customer service works. Usually the service is great but she’s completely ruined my favorite pizza place that I’ve been coming to for almost a decade now! Due to her lack of knowledge on how to treat people like human beings I will never return. Hope they find a new, kinder person to represent their company :)
Atmosphere: 1
Service: 1
I just had the best experience at this Marcos. I’m still amazed. The customer service was phenomenal; I’ll most definitely be returning. The experience truly made my day and the garden pizza with sausage tasted soooo good. 😊
Atmosphere: 5
Food: 5
Service: 5
Great service! Friendly and polite manager & employees.
Carry out pizza order. No inside seating option. Super helpful placing my order over the phone. Courteously helped carry my large order out to my vehicle. Great job.
Food: 5
Service: 5
Delicious and affordable pizza.
Atmosphere: 4
Food: 5
Service: 5
Their cheesy bread used to be great when they served it with the same sauce they put on the pizzas. Now it comes with this cheap, horrible prepackaged slop. It's bland and flavorless, and completely ruins what used to be some of the best bread in town. That's the reason I don't order Marco's anymore.
I don't know why I'm not a chef but the pizza didn't taste right
Restaurantji Recommends
Placed an order at this facility…ordered an all meat pizza bowl with onion and green peppers …they forgot to add green peppers and onions…called back …manager said he would return money to my card with a little extra..I told him to just write down my name…and when I order another one the onion and peppers would be free…He then apologized and said no problem …A few weeks later I called in order for the pizza bowl …the rude young man who answered the phone named Mohammad …proceeded to tell me that I had to know the date I came in…at the time I was driving proceeded to tell him that I don’t know exact date but I was assured by manager that it wouldn’t be a problem…he then went back and forth with me …I finally told him to cancel my order and let me speak to a manager…manager was not there…I went to the store several times and everytime he gave me a different time that the manager would be there ..each time I went he was not there…I left phone number manager has not called back…I would not recommend patronizing this facility …They took my money off my card and did not fulfill my order or return my money to my card …
This was my third time here. This time around pizza was nasty. I spent 30 dollars. The dough whole pizza was off. I called and same young guy made pizza don’t know what he is doing.
🍕🍕🍕🍕🍕
I love the food and have always enjoyed the service I have received at their other locations so I was pleased when I moved and found a location nearby but I am extremely disappointed. In a way most might not expect so hear me out…. The first time I ordered I selected to pay cash for a $23 pizza and added 10% as a tip with the intention of giving an additional $5 with my cash change. Well I gave the guy $40 and he said are we all good? And I said, no do you have change? As he was going through the money bag he was gripping the whole time about how cheap people are. I gave him $2.30 in the app plus $5 cash for a $23 pizza which is more than 30%. He was still complaining so I gave him $3 more just to get out of the cold. Ridiculous. I ordered again tonight and paid for the food on my card and was going to tip in cash as to
Avoid the part on the app part in cash thing again. This store has the nerve to call me and say oh you didn’t add a tip can I add that to your card?
If you are too cheap that don’t pay your employees enough that they are so hard up on tips that you harass your customers for tips so the drivers so they can pay their bills, You’re not worth my service. T.I.P.S. Means To Insure Prompt Service. Not to pay your employee’s wages!
The gentleman behind the counter that helped me tonight was awesome and the food is amazing. I always have a good experience ordering from here. Wish I knew his name so I could credit him. 10/10 pizza run
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