McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2675 Plymouth Rd, Ann Arbor
(734) 662-9343
About McDonald's
Customers' Favorites
McDonald's Reviews
We purchased McDonald's through their mobile app. Unfortunately, the order was completely incorrect, resulting in us not receiving the items we paid for.
Since the order was placed through the app, I was required to submit a complaint to Customer Care, which informed me that nothing could be done due to the order being delivered by DoorDash.
I find this response unsatisfactory, as DoorDash was merely the delivery service. The order was prepared by McDonald's, and...read full review
I have worked in the amusement park industry for many years. I know the importance of order accuracy, facility cleanliness, and professional conduct. Not only was the facility not clean, and my order was not correct, but the level of unprofessional customer service I received was appalling.
To start, I ordered a two cheeseburger meal for drive thru via the mobile app. I specifically requested only ketchup on both of the cheeseburgers. When I got to the order screen I gave...read full review
I have worked in the amusement park industry for many years. I know the importance of order accuracy, facility cleanliness, and professional conduct. Not only was the facility not clean, and my order was not correct, but the level of unprofessional customer service I received was appalling.
To start, I ordered a two cheeseburger meal for drive thru via the mobile app. I specifically requested only ketchup on both of the cheeseburgers. When I got to the order screen I gave...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a restaurant where customers can expect a range of food options, including oatmeal, sandwiches, and coffee drinks. The restaurant is known for being fresh, clean, and new, offering fast service with hot food. While some reviews have mentioned long wait times and issues with orders, others have highlighted the great service and cleanliness of the staff. The restaurant's employees, including Star, have been praised for their excellent service and attention to detail, making it a kid-friendly place that is also wheelchair accessible. Some customers appreciate the clearly numbered curbside pickup locations for convenience. Despite occasional complaints about food preparation, many loyal customers express their love for this McDonald's, often remarking on the cheerful demeanor of the staff even during busy times. Overall, this location is recognized for its hard-working team that ensures a positive experience for diners.