I mobile ordered two snackwraps, a mcchicken and got a large fry for free with rewards (& 2 honey mustards). We got our food bag and realized they didn’t put the fries in the bag. We went around a second time and the speaker told us we could just pull around. We got to the second window and the girl with blue hair looked confused when I had a bag in my hand. I told her that they forgot my fries, and she asked me back “we forgot your fries?” I just said yes because why would I lie when the bag is right in front of us. She didn’t say anything just turned and grabbed a half full Large fry, handed it over and shut the window. No apologies or acknowledgement. Plus a lovely aggravated face as I sat there and looked at the disappointment of fries in front of me :) good thing they were FREE. Pictures attached for lack of quality control & expectation of what they’ll provide you for dinner service. It wasn’t busy at this time considering it was 6:30pm on a Monday.
Food: 1
Service: 1
TL Bennett
Great drive through service, hot food , done right!
TJ Masters
Ordered a chicken sandwich and large fries. The fries were undercooked, not seasoned, and filled 60%.
Atmosphere: 1
Food: 1
Service: 2
L G .
I had to return to drive thru ro fet my order corrected and they still gave me the wrong meal!
Atmosphere: 2
Food: 3
Service: 3
Tee P
Drive through. Order accurate food as expected
Food: 5
Service: 5
Babette Nunoo
I placed an order through the app and went through the drive-thru for pickup. After giving my code, the staff member asked me to pull forward and then move to the collection window. The lady there seemed confused about my order and asked me to park in spot #3. I waited for over 20 minutes before deciding to walk inside to ask about my order only to find out it hadn’t even been made and had been skipped, even though they were serving customers who arrived after me.
To make matters worse, the beef patty in my burger was burnt adding to the frustration after already being made late for my appointment.
Atmosphere: 1
Food: 1
Service: 1
James Hinson
Rudest mcdonalds i ever been too .. messed up my food and was mad at me like I did it wrong .. the app codes wasn't working and they wouldn't help fix it but every other mcdonalds does ..
Atmosphere: 1
Food: 3
Service: 1
David Gearhart
Update on 11/10/2025:
The store customer service manager reached out to me Noveember 7, 2025 and apologized for the mistake. I would normally leave it therr, but since there has been no follow up about how they plan to fix the fact they essentially stole from me, granted it was 3 dollars, but if they do that every 4 or 5 customers a day, thats basically grand larceny. I'm finding myself increasingly frustrated each day.
Original post below:
Messed up my order. I ordered nuggets for my kid on the way home knowing thats what she would want, and a meal for myself. The fries were half full and cold and the nuggets were missing.
Didn't get my receipt after paying therefore I didnt have the store number so I had to relay on Google. When I did call 5 times the phone just kept ringing and ringing.
Id avoid this location at all costs and just head somewhere else.
If you're wondering I went to another mcdonalds to get nuggets. All while having a screaming crying kid in the vehicle because he didnt get his nuggets the first time around.
Atmosphere: 1
Food: 1
Service: 1
Dorothy Bragg
Was an fantastic iced coffee on Halloween. Was taken back to a fifties diner. Excellent service with a smile
Atmosphere: 5
Food: 5
Service: 5
Angelina
I ordered a Big Mac meal in order two McChicken sandwiches with no mayo they used to have no problem giving me just two sweet-and-sour sauce packs instead of the mayo they charged me only for one didn’t hear that I asked for two and then when I went inside and showed my receipt, it shows on there sweet-and-sour sauce pack 00+ $.49 so I thought I’d get one for free and one for $.49 but supposedly I was only charged for one. I am a pregnant mother and my baby was craving a McChicken with sweet-and-sour sauce. I guess I’ll just use honey mustard from now on at home.
I ordered a 10-piece McNuggets and only got 9 — again. When I complained, all I got was a meaningless apology and then was told I had to drive back to the store to get a replacement. Why should I waste more of my time and gas to fix their repeated mistakes? This is terrible customer service and shows no respect for customers. If you can’t even count to 10 correctly, how can people trust this store? Refunds or digital compensation should be the minimum, not forcing customers to go back. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Stacy Adams
Took my children here and there were tons of racial slurs on the play equipment. The manager quickly dismissed the claims and rushed us out. Do not come here. I’ll be leaving reviews in other places as well since they like to delete google reviews. Clean the play equipment and find better management.
I mobile ordered two snackwraps, a mcchicken and got a large fry for free with rewards (& 2 honey mustards). We got our food bag and realized they didn’t put the fries in the bag. We went around a second time and the speaker told us we could just pull around. We got to the second window and the girl with blue hair looked confused when I had a bag in my hand. I told her that they forgot my fries, and she asked me back “we forgot your fries?” I just said yes because why would I lie when the bag is right in front of us. She didn’t say anything just turned and grabbed a half full Large fry, handed it over and shut the window. No apologies or acknowledgement. Plus a lovely aggravated face as I sat there and looked at the disappointment of fries in front of me :) good thing they were FREE. Pictures attached for lack of quality control & expectation of what they’ll provide you for dinner service. It wasn’t busy at this time considering it was 6:30pm on a Monday.
Food: 1
Service: 1
Great drive through service, hot food , done right!
Ordered a chicken sandwich and large fries. The fries were undercooked, not seasoned, and filled 60%.
Atmosphere: 1
Food: 1
Service: 2
I had to return to drive thru ro fet my order corrected and they still gave me the wrong meal!
Atmosphere: 2
Food: 3
Service: 3
Drive through. Order accurate food as expected
Food: 5
Service: 5
I placed an order through the app and went through the drive-thru for pickup. After giving my code, the staff member asked me to pull forward and then move to the collection window. The lady there seemed confused about my order and asked me to park in spot #3. I waited for over 20 minutes before deciding to walk inside to ask about my order only to find out it hadn’t even been made and had been skipped, even though they were serving customers who arrived after me.
To make matters worse, the beef patty in my burger was burnt adding to the frustration after already being made late for my appointment.
Atmosphere: 1
Food: 1
Service: 1
Rudest mcdonalds i ever been too .. messed up my food and was mad at me like I did it wrong .. the app codes wasn't working and they wouldn't help fix it but every other mcdonalds does ..
Atmosphere: 1
Food: 3
Service: 1
Update on 11/10/2025:
The store customer service manager reached out to me Noveember 7, 2025 and apologized for the mistake. I would normally leave it therr, but since there has been no follow up about how they plan to fix the fact they essentially stole from me, granted it was 3 dollars, but if they do that every 4 or 5 customers a day, thats basically grand larceny. I'm finding myself increasingly frustrated each day.
Original post below:
Messed up my order. I ordered nuggets for my kid on the way home knowing thats what she would want, and a meal for myself. The fries were half full and cold and the nuggets were missing.
Didn't get my receipt after paying therefore I didnt have the store number so I had to relay on Google. When I did call 5 times the phone just kept ringing and ringing.
Id avoid this location at all costs and just head somewhere else.
If you're wondering I went to another mcdonalds to get nuggets. All while having a screaming crying kid in the vehicle because he didnt get his nuggets the first time around.
Atmosphere: 1
Food: 1
Service: 1
Was an fantastic iced coffee on Halloween. Was taken back to a fifties diner. Excellent service with a smile
Atmosphere: 5
Food: 5
Service: 5
I ordered a Big Mac meal in order two McChicken sandwiches with no mayo they used to have no problem giving me just two sweet-and-sour sauce packs instead of the mayo they charged me only for one didn’t hear that I asked for two and then when I went inside and showed my receipt, it shows on there sweet-and-sour sauce pack 00+ $.49 so I thought I’d get one for free and one for $.49 but supposedly I was only charged for one. I am a pregnant mother and my baby was craving a McChicken with sweet-and-sour sauce. I guess I’ll just use honey mustard from now on at home.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast and fresh!
Clean and staff was friendly.
Atmosphere: 5
Food: 4
Service: 5
Great service 😁
Atmosphere: 5
Food: 5
Service: 5
I ordered a 10-piece McNuggets and only got 9 — again. When I complained, all I got was a meaningless apology and then was told I had to drive back to the store to get a replacement. Why should I waste more of my time and gas to fix their repeated mistakes? This is terrible customer service and shows no respect for customers. If you can’t even count to 10 correctly, how can people trust this store? Refunds or digital compensation should be the minimum, not forcing customers to go back. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Took my children here and there were tons of racial slurs on the play equipment. The manager quickly dismissed the claims and rushed us out. Do not come here. I’ll be leaving reviews in other places as well since they like to delete google reviews. Clean the play equipment and find better management.
Atmosphere: 1
Service: 1
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