Very poor customer service. I arrived to pick up an order, and there were two of us in line. I told the staff member I was there for a pick-up, but she didn’t even ask for my name—just brushed me off with, ‘It’ll be up shortly.’ I waited for 10 minutes, and the whole time I could see two bags sitting there ready. Only after she finally asked for my name did she hand me my food, which had clearly been ready the entire time.
If you’re running a business, take care of the customers who are already there instead of just worrying about taking new orders. Customers are what keep your business going—every single one of us should be treated with respect.”**
L Scherer
Found my new favorite hot and sour soup place!!! It's absolutely perfect here.
Atmosphere: 5
Food: 5
Service: 5
Keshia Bush
Omg... Just ordered here for the first time and wow is their general tso chicken so delicious! Just the right amount of spiciness! And the chicken fried rice is one of the best I've ever had! If your looking for yummy Chinese food I highly recommend giving this place a try!!! Can't wait to try other menu items next time!! 😋
Atmosphere: 5
Food: 5
Service: 5
Rebecca Scott
We have ordered from them for several years, but unfortunately the food has gone waaaaay downhill. Just got General Tso chicken, and it was awful. As if they took scraps and grisly pieces of ‘chicken?’, breaded it, and deep fried it. It was entirely inedible, seriously disgusting. Threw it all away after attempting to find one piece of edible chicken. Ugh. The spring rolls were doughy, greasy and void of filling. The fried dumplings were the only thing edible. I am sorry to write this review, but something is seriously wrong at PH.
Service: 5
Chuck Mangus
Self serve sit down restaurant is different. That is, you get your own water, tea, and table service from a supply table then go to the counter to order and pay, return to you table and wait for your meal which is brought out in a to-go plastic container.
Atmosphere: 3
Food: 4
Service: 3
musa musa
Poor food quality, has no taste, we were literally the only people there and they took 30 minutes to bring out our food. Very pricey and literally charge you for anything extra you add. You serve yourself, I wouldn’t come here again.
Atmosphere: 1
Food: 1
Service: 1
Troy Lawson
Good food and reasonable prices for lunch and dinner.
Atmosphere: 5
Food: 5
Service: 4
Eddie Harmon
Waitress Mia Food ok. People very nice.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Shrimp
Caitlin Smith
The service was great, I paid and got my takeout order quickly. However, the egg drop soup was the worst egg drop soup I have ever had. It smelled like a grease trap (if you've ever worked in a restaurant and smelled that horrid stench, you know exactly what I'm talking about). I don't know how you make something smell like that unless they emptied the grease trap with the same container they put the soup in and tried to wash it out? Idk. I love egg drop soup, that was horrendous and I won't be back.
Atmosphere: 3
Food: 2
Service: 5
Farkhod Mirazhapov
very friendly atmosphere, although I took it with me, but the treatment I received was very pleasant
Ordered 2 kinds of dumplings: FRIED and STEAMED. Barely can tell any difference —- both looked steamed and it looked like the dumplings just kissed the oiled pan for a second. Dumplings tastes good tho and sizes are great as well. I just wished it’s a little bit more fried. Reasonable price.
Food: 5
Caitlin Wilder
Panda house is our go to for take out. We ordered last night and the food was phenomenal!!! Best Chinese food around A2!
Jason Hanson
I guess they have new owners that took over the place but I remember it like back a from 1998. the old owners I think they moved to New York is what I heard but they knew how to make high quality food. The new owners have run that place downhill. The food quality is terrible. They don’t put any vegetables inside the fried rice and the food tasted really old like it was sitting around for a long time. I literally took a couple bites and like left the rest of it on the table.
Atmosphere: 5
Food: 1
Service: 5
Alyssa W
Got delivery so no idea what it's like to dine in, but I was impressed with the house special lo mein, which has possibly duck? (or really good dark meat chicken) and also shrimp. So good! And this is a weird and random but their fortune cookies were good, and they were generous with them! Some places don't give them anymore or only give one. They gave me three for a small order and the fortunes were actually interesting. Will order from again!
Very poor customer service. I arrived to pick up an order, and there were two of us in line. I told the staff member I was there for a pick-up, but she didn’t even ask for my name—just brushed me off with, ‘It’ll be up shortly.’ I waited for 10 minutes, and the whole time I could see two bags sitting there ready. Only after she finally asked for my name did she hand me my food, which had clearly been ready the entire time.
If you’re running a business, take care of the customers who are already there instead of just worrying about taking new orders. Customers are what keep your business going—every single one of us should be treated with respect.”**
Found my new favorite hot and sour soup place!!! It's absolutely perfect here.
Atmosphere: 5
Food: 5
Service: 5
Omg... Just ordered here for the first time and wow is their general tso chicken so delicious! Just the right amount of spiciness! And the chicken fried rice is one of the best I've ever had! If your looking for yummy Chinese food I highly recommend giving this place a try!!! Can't wait to try other menu items next time!! 😋
Atmosphere: 5
Food: 5
Service: 5
We have ordered from them for several years, but unfortunately the food has gone waaaaay downhill. Just got General Tso chicken, and it was awful. As if they took scraps and grisly pieces of ‘chicken?’, breaded it, and deep fried it. It was entirely inedible, seriously disgusting. Threw it all away after attempting to find one piece of edible chicken. Ugh. The spring rolls were doughy, greasy and void of filling. The fried dumplings were the only thing edible. I am sorry to write this review, but something is seriously wrong at PH.
Service: 5
Self serve sit down restaurant is different. That is, you get your own water, tea, and table service from a supply table then go to the counter to order and pay, return to you table and wait for your meal which is brought out in a to-go plastic container.
Atmosphere: 3
Food: 4
Service: 3
Poor food quality, has no taste, we were literally the only people there and they took 30 minutes to bring out our food. Very pricey and literally charge you for anything extra you add. You serve yourself, I wouldn’t come here again.
Atmosphere: 1
Food: 1
Service: 1
Good food and reasonable prices for lunch and dinner.
Atmosphere: 5
Food: 5
Service: 4
Waitress Mia
Food ok. People very nice.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Shrimp
The service was great, I paid and got my takeout order quickly. However, the egg drop soup was the worst egg drop soup I have ever had. It smelled like a grease trap (if you've ever worked in a restaurant and smelled that horrid stench, you know exactly what I'm talking about). I don't know how you make something smell like that unless they emptied the grease trap with the same container they put the soup in and tried to wash it out? Idk. I love egg drop soup, that was horrendous and I won't be back.
Atmosphere: 3
Food: 2
Service: 5
very friendly atmosphere, although I took it with me, but the treatment I received was very pleasant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered 2 kinds of dumplings: FRIED and STEAMED. Barely can tell any difference —- both looked steamed and it looked like the dumplings just kissed the oiled pan for a second.
Dumplings tastes good tho and sizes are great as well. I just wished it’s a little bit more fried.
Reasonable price.
Food: 5
Panda house is our go to for take out. We ordered last night and the food was phenomenal!!! Best Chinese food around A2!
I guess they have new owners that took over the place but I remember it like back a from 1998. the old owners I think they moved to New York is what I heard but they knew how to make high quality food. The new owners have run that place downhill. The food quality is terrible. They don’t put any vegetables inside the fried rice and the food tasted really old like it was sitting around for a long time. I literally took a couple bites and like left the rest of it on the table.
Atmosphere: 5
Food: 1
Service: 5
Got delivery so no idea what it's like to dine in, but I was impressed with the house special lo mein, which has possibly duck? (or really good dark meat chicken) and also shrimp. So good! And this is a weird and random but their fortune cookies were good, and they were generous with them! Some places don't give them anymore or only give one. They gave me three for a small order and the fortunes were actually interesting. Will order from again!
Food: 5
Cheap and delicious
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