Panera Bread

777 N University Ave, Ann Arbor
(734) 332-3402

Recent Reviews

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Traci Talley

Stopped by after attending an event at the Hill Auditorium. The drink I paid for was not what I received. Even when I asked for the correct drink I did not receive it. Buyer beware speaking up when you have not rcvd all that you pay for.
Panera will not get one more dollar from me.

Atmosphere: 1

Food: 1

Service: 1

Anna Evans

if you don’t order on the app they’ll never make your food

Atmosphere: 1

Food: 3

Service: 1

Jennifer Mietz

Our food took over an hour. Food was made incorrectly. The bathrooms were filthy. There was urine and toilet paper all over.

Atmosphere: 1

Food: 3

Service: 1

Annette Andersen

I ordered Mac and cheese for my kids and it’s still not ready 40 minutes later. Panera used to be a nice cafe but the corporate overlords have ruined this business too. Waste of my time and money. I’ll only buy it at Costco because that’s the quality level it is now.

Atmosphere: 1

Food: 1

Service: 1

Brett Vanderwerff

Expect to wait an hour for your food

Service: 1

Cdawg P

Panera Bread? How about Panera Head! It was early in the afternoon on a dreary Monday. Today was a special day, however. I decided to treat myself in the best way a college student can for lunch, going to Panera Bread instead of shoveling down the same meager offerings the dining halls on campus have to offer. No more Moroccan Chicken for me! As I strolled in, I was already set on what I wanted. The Chipotle Avocado Chicken Melt. It was still in stock. Perfect. I quickly ordered it on the kiosk out front, and waited the standard 45 minute wait time for my food. No worries though, I had nowhere else to be until my 2:30 AFRO 494 Class, “How it feels to be Black in America”. As I sat in the booth by myself, sending off LinkedIn connection requests to anyone who is remotely related to this university, someone came up on me from behind. “I do that too.” She said with a smile. Stunned and embarrassed, I quickly closed the tab. But it was too late. Drat. “Haha, you can never have enough connections in this job market” I said, playing it off. “That’s true! Are you also a senior?” She replied. “No, just a sophomore.” Crap, there goes that lie. “Then why are you sending off so many requests?” “Oh you know, I like seeing the number get higher. Forget about that. What’s your name?” After the embarrassing exchange, I actually got to know her a little, and she seemed like a pretty cool gal. She started to tell me about how a recent breakup she endured had bothered her, and before you know it, she was in the Panera Bread bathroom stall with me while a homeless woman was actively ODing on Opioids the next stall over. After wrapping up, we both scurried back to the main dining area, just in time for my food to come out. I never saw her again. What an experience.

4 stars for the slightly undercooked Mac ‘N Cheese.

Atmosphere: 4

Food: 4

Service: 4

Jonah Schmucker

Please just put the cups back out on the counter

Joey Burgoyne

18 minutes for a toasted bagel

Food: 1

Service: 1

Riley Sischo

I’ve never seen people work this hard in my damn life during the lunch rush. Dear god I hope they are getting paid well.

Atmosphere: 5

Food: 5

Service: 5

Adam Lucier

For as busy as this location gets, they do a good job and my food is always right on.

Food: 5

LaVenia Bishop

VERY SHORT STAFF

Service: 1

Emily Hlavaty-Bronson

I'm disappointed. I paid almost $7 for a breakfast sandwich that was smaller than my hand! If it had cost $3, that would've been fine, but $7??? Yesterday at Misfits Coffee Society I got a sandwich that was larger, tasted better, and local for the same price. I really like Panera, but this was pathetic. Staff was friendly and helpful, atmosphere was average. This is a problem of corporate greed.

Atmosphere: 3

Food: 1

Service: 4

Emirhan Ovec

Everything about this cafe is perfect, very hygienic and clean. The reason I deducted 1 point is beacuse the sandwich was a little cold, other than that everything is perfect.

Atmosphere: 5

Food: 4

Service: 5

Charles Lohr

Panera has gotten expensive. A half sandwich (small), a bowl of soup (half full) and a fountain drink. Over $20. Will not return soon.

Atmosphere: 3

Food: 3

Service: 3

Kathy Reidt

Surprised by the amount of homeless in the area.

Atmosphere: 5

Food: 5

Service: 5

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