I was filling up my drink and a employee accused me and asked me if I was the one who filled up the bottom of the pop machine with liquid....I kindly informed him I'm a customer and that his behavior was unacceptable....he continued to accuse me the customer who is always right of doing something wrong...like I would take the time to fill up the liquid in the pop machine just because? 1 out of 5 stars...I would give them less if I could
Atmosphere: 1
Food: 1
Service: 1
Nicholas Lipinski
Have been eating here every week for the past 3 semesters and have noticed a considerable decline in the quality of customer service. Was recently faced with a rude cashier that would not take accountability for her mistake and would talk back to me in addition to messing up my order. The past three times I have been here they have not given me the correct modifications to my order which I pay $4 extra…might seem like not a huge deal but when this is occurring time and time again it feels like I am getting cheated out and served by lazy and careless workers. Really disappointed to see the quality of this location decline to this extent. The managers are understanding but do not offer anything for the inconveniences. Don’t eat here there’s much better cheaper and tastier options for better value in the union like Panda Express.
Atmosphere: 1
Food: 1
Service: 1
Michael Riccinto
This shit take forever and taste like hospital food
Bella Schork
Paid $7 for the tiniest amount of chicken noodle soup… it had zero noodles or chicken in it but a whole lot of carrots… robbed in daylight
Atmosphere: 3
Food: 1
Service: 2
Maeve Holman
I had such a great experience at Panera Bread! Their sandwiches are absolutely delicious, perfectly toasted bread, and so many options to choose from. Every time I go, I find myself enjoying something new and flavorful. On top of that, the service is excellent. The staff is always friendly, welcoming, and quick to help, which makes the visit even better.
Atmosphere: 5
Food: 5
Service: 5
Eda T.
No pickle nearby fresh veggies sandwich. And I love pickles. Bruh
Edit: too much garlic aioli it’s dripping ☹️☹️☹️
Atmosphere: 3
Food: 2
Service: 5
Brad B
Food is generally fine but they are consistently out of Diet Pepsi in the fountain. It's been a thing for months. It's really annoying to put your order in online and then show up to have the only Diet soda option be out.
Cinbad
My husband was in the hospital and I had a sore throat and wanted some chicken noodle soup. It was so good and helped me rest while staying with my husband.
Mone W
Got this hard, squished bagel that I feel like I would have found in the bottom of my bookbag. Not great.
Atmosphere: 3
Food: 3
Service: 3
Justin Jensen in Hidden Files
The best restaurant at Michigan Union! Employees are amazing! Will visit again soon!
I have been waiting for a whole hour do not go here
dawgcosta
Bread ?
Atmosphere: 5
Food: 5
Service: 5
Neha Karekar
Better experiences than other Panera Breads. I normally order takeout from the app; otherwise the wait time could be too
Atmosphere: 4
Food: 5
Service: 4
Kate Dyki
Waited 25 min in 4th place in queue after ordering for an egg and cheese sandwich. Wasn't busy when I arrived, and several who ordered at the counter after me were served before me. Could have nearly completed a sit down meal for the time I spent waiting for my order. What is the kitchen doing, and why is there only one person on the counter /expediting?? Provide better support for your staff.
Melissa Berger
It was crowded with students the weekend I went. My order was placed and the wait time wasn't long but I felt like the staff seemed inconvenienced and distracted by other issues. My food was bland and the bread was not soft. I wish they had better variety of sides besides potato chips.
I was filling up my drink and a employee accused me and asked me if I was the one who filled up the bottom of the pop machine with liquid....I kindly informed him I'm a customer and that his behavior was unacceptable....he continued to accuse me the customer who is always right of doing something wrong...like I would take the time to fill up the liquid in the pop machine just because? 1 out of 5 stars...I would give them less if I could
Atmosphere: 1
Food: 1
Service: 1
Have been eating here every week for the past 3 semesters and have noticed a considerable decline in the quality of customer service. Was recently faced with a rude cashier that would not take accountability for her mistake and would talk back to me in addition to messing up my order. The past three times I have been here they have not given me the correct modifications to my order which I pay $4 extra…might seem like not a huge deal but when this is occurring time and time again it feels like I am getting cheated out and served by lazy and careless workers. Really disappointed to see the quality of this location decline to this extent. The managers are understanding but do not offer anything for the inconveniences. Don’t eat here there’s much better cheaper and tastier options for better value in the union like Panda Express.
Atmosphere: 1
Food: 1
Service: 1
This shit take forever and taste like hospital food
Paid $7 for the tiniest amount of chicken noodle soup… it had zero noodles or chicken in it but a whole lot of carrots… robbed in daylight
Atmosphere: 3
Food: 1
Service: 2
I had such a great experience at Panera Bread! Their sandwiches are absolutely delicious, perfectly toasted bread, and so many options to choose from. Every time I go, I find myself enjoying something new and flavorful. On top of that, the service is excellent. The staff is always friendly, welcoming, and quick to help, which makes the visit even better.
Atmosphere: 5
Food: 5
Service: 5
No pickle nearby fresh veggies sandwich. And I love pickles. Bruh
Edit: too much garlic aioli it’s dripping ☹️☹️☹️
Atmosphere: 3
Food: 2
Service: 5
Food is generally fine but they are consistently out of Diet Pepsi in the fountain. It's been a thing for months. It's really annoying to put your order in online and then show up to have the only Diet soda option be out.
My husband was in the hospital and I had a sore throat and wanted some chicken noodle soup. It was so good and helped me rest while staying with my husband.
Got this hard, squished bagel that I feel like I would have found in the bottom of my bookbag. Not great.
Atmosphere: 3
Food: 3
Service: 3
The best restaurant at Michigan Union! Employees are amazing! Will visit again soon!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have been waiting for a whole hour do not go here
Bread ?
Atmosphere: 5
Food: 5
Service: 5
Better experiences than other Panera Breads. I normally order takeout from the app; otherwise the wait time could be too
Atmosphere: 4
Food: 5
Service: 4
Waited 25 min in 4th place in queue after ordering for an egg and cheese sandwich. Wasn't busy when I arrived, and several who ordered at the counter after me were served before me. Could have nearly completed a sit down meal for the time I spent waiting for my order. What is the kitchen doing, and why is there only one person on the counter /expediting?? Provide better support for your staff.
It was crowded with students the weekend I went. My order was placed and the wait time wasn't long but I felt like the staff seemed inconvenienced and distracted by other issues. My food was bland and the bread was not soft. I wish they had better variety of sides besides potato chips.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Panera Caesar Salad
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