My husband was in the hospital and I had a sore throat and wanted some chicken noodle soup. It was so good and helped me rest while staying with my husband.
Mone W
Got this hard, squished bagel that I feel like I would have found in the bottom of my bookbag. Not great.
Atmosphere: 3
Food: 3
Service: 3
Justin Jensen in Hidden Files
The best restaurant at Michigan Union! Employees are amazing! Will visit again soon!
Atmosphere: 5
Food: 5
Service: 5
Max Christoff
I have been waiting for a whole hour do not go here
dawgcosta
Bread ?
Atmosphere: 5
Food: 5
Service: 5
Neha Karekar
Better experiences than other Panera Breads. I normally order takeout from the app; otherwise the wait time could be too
Atmosphere: 4
Food: 5
Service: 4
Kate Dyki
Waited 25 min in 4th place in queue after ordering for an egg and cheese sandwich. Wasn't busy when I arrived, and several who ordered at the counter after me were served before me. Could have nearly completed a sit down meal for the time I spent waiting for my order. What is the kitchen doing, and why is there only one person on the counter /expediting?? Provide better support for your staff.
Melissa Berger
It was crowded with students the weekend I went. My order was placed and the wait time wasn't long but I felt like the staff seemed inconvenienced and distracted by other issues. My food was bland and the bread was not soft. I wish they had better variety of sides besides potato chips.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Panera Caesar Salad
Otto Smith
Don’t expect to get your food within 40 minutes and don’t expect it to be the right order either. Been here multiple times and have had to wait almost an hour just to get my order wrong. Employees are clueless at times and it’s just a hassle to get your foot at all
Skylar Gillette
I walked in at 5:15 and was told there was a half hour wait. 40 minutes later when I had asked if it was ready, they told me they were in the process of making it. 10 minutes later I finally got my sandwich. I really do try to have patience for food service workers as I truly understand the pressure and understaffing that they often face. But the 45 minute wait was just too long, particularly when it was 1.5 times as long as I was told it would be.Additionally, the staff just didn't seem rushed. Again, I totally support food service workers. But these people were just really slow workers and understaffed. They seemed burnt out and apathetic. Whether it's a matter of staffing, wage shortage, or other matters, Panera needs to do better at staffing and ensuring that their workers have the incentive to work quickly.
I walked in at 5:15 and was told there was a half hour wait. 40 minutes later when I had asked if it was ready, they told me they were in the process of making it. 10 minutes later I finally got my sandwich. I really do try to have patience for food service workers as I truly understand the pressure and understaffing that they often face. But the 45 minute wait was just too long, particularly when it was 1.5 times as long as I was told it would be.Additionally, the staff just didn't seem rushed. Again, I totally support food service workers. But these people were just really slow workers and understaffed. They seemed burnt out and apathetic. Whether it's a matter of staffing, wage shortage, or other matters, Panera needs to do better at staffing and ensuring that their workers have the incentive to work quickly.
BeckyWithTheGoodHair
Awwww how I loved paneras ? well I did until I ordered a Greek salad with chicken I got to work there was barely a crumb of feta cheese on it and there was no chicken!! This place likes to charge you and arm and a leg and gives you very little this time they really skimped on everything I asked for? I was very disappointed I even looked on my receipt and it said Greek salad/chicken ? Then I look further down on my receipt and it said no chicken I go here all the time and order my Greek salad I will not be going back for that anytime soon so disappointed
adalia
This is my third and final time going to this panera. Never again. Im not one to leave reviews, especially on google, but the service of this panera has been so horrendous it must be done. About a month ago I placed an order for a chicken caesar salad with extra caesar sauce through their website for delivery which took an hour or more to get here (not their fault, but still I was waiting for a long time and excited for my caesar salad). When it finally arrived, they gave me fuji apple sauce , not caesar, and they didn’t even give me extra like I had asked (not that I wouldve wanted the extra fuji anyways, but still goes to show how they’re lacking). The next time I tried this place I picked up, and got a bbq chicken sandwich and chicken caesar salad. The bbq chicken sandwich literally had a long, blonde hair in it (my hair is afro textured and black, so there is NO way it was mine). Also, the chicken itself was very fatty and nasty looking. The salad I got that day barely had any chicken, probably like 2 slivers. Today was my last and final time trying because I had a $5 off promo, so I said why not. I went and got a frontega chicken sandwich and a regular caesar salad with extra caesar and croutons . The frontega sandwich is the first good thing Ive had from here, ever. But of course the salad was messed up. There was no extra croutons by any means, and the “extra caesar” they gave me was a complete scam. The cups were literally filled up 1/3 of the way each. I didnt even get a full cup of caesar when I put the two cups they gave me together. I dont know how hard it is to make an order correctly but apparently it’s above the workers here at this panera. This place isn’t even a hit or miss, it’s just a complete miss every time. Don’t waste your money at this place, signed by someone who has wasted more than I should have.
Rebecca Guizar
Awwww how I loved paneras ? well I did until I ordered a Greek salad with chicken I got to work there was barely a crumb of feta cheese on it and there was no chicken!! This place likes to charge you and arm and a leg and gives you very little this time they really skimped on everything I asked for? I was very disappointed I even looked on my receipt and it said Greek salad/chicken ? Then I look further down on my receipt and it said no chicken I go here all the time and order my Greek salad I will not be going back for that anytime soon so disappointed
My husband was in the hospital and I had a sore throat and wanted some chicken noodle soup. It was so good and helped me rest while staying with my husband.
Got this hard, squished bagel that I feel like I would have found in the bottom of my bookbag. Not great.
Atmosphere: 3
Food: 3
Service: 3
The best restaurant at Michigan Union! Employees are amazing! Will visit again soon!
Atmosphere: 5
Food: 5
Service: 5
I have been waiting for a whole hour do not go here
Bread ?
Atmosphere: 5
Food: 5
Service: 5
Better experiences than other Panera Breads. I normally order takeout from the app; otherwise the wait time could be too
Atmosphere: 4
Food: 5
Service: 4
Waited 25 min in 4th place in queue after ordering for an egg and cheese sandwich. Wasn't busy when I arrived, and several who ordered at the counter after me were served before me. Could have nearly completed a sit down meal for the time I spent waiting for my order. What is the kitchen doing, and why is there only one person on the counter /expediting?? Provide better support for your staff.
It was crowded with students the weekend I went. My order was placed and the wait time wasn't long but I felt like the staff seemed inconvenienced and distracted by other issues. My food was bland and the bread was not soft. I wish they had better variety of sides besides potato chips.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Panera Caesar Salad
Don’t expect to get your food within 40 minutes and don’t expect it to be the right order either. Been here multiple times and have had to wait almost an hour just to get my order wrong. Employees are clueless at times and it’s just a hassle to get your foot at all
I walked in at 5:15 and was told there was a half hour wait. 40 minutes later when I had asked if it was ready, they told me they were in the process of making it. 10 minutes later I finally got my sandwich. I really do try to have patience for food service workers as I truly understand the pressure and understaffing that they often face. But the 45 minute wait was just too long, particularly when it was 1.5 times as long as I was told it would be.Additionally, the staff just didn't seem rushed. Again, I totally support food service workers. But these people were just really slow workers and understaffed. They seemed burnt out and apathetic. Whether it's a matter of staffing, wage shortage, or other matters, Panera needs to do better at staffing and ensuring that their workers have the incentive to work quickly.
Restaurantji Recommends
I walked in at 5:15 and was told there was a half hour wait. 40 minutes later when I had asked if it was ready, they told me they were in the process of making it. 10 minutes later I finally got my sandwich. I really do try to have patience for food service workers as I truly understand the pressure and understaffing that they often face. But the 45 minute wait was just too long, particularly when it was 1.5 times as long as I was told it would be.Additionally, the staff just didn't seem rushed. Again, I totally support food service workers. But these people were just really slow workers and understaffed. They seemed burnt out and apathetic. Whether it's a matter of staffing, wage shortage, or other matters, Panera needs to do better at staffing and ensuring that their workers have the incentive to work quickly.
Awwww how I loved paneras ? well I did until I ordered a Greek salad with chicken I got to work there was barely a crumb of feta cheese on it and there was no chicken!! This place likes to charge you and arm and a leg and gives you very little this time they really skimped on everything I asked for? I was very disappointed I even looked on my receipt and it said Greek salad/chicken ? Then I look further down on my receipt and it said no chicken I go here all the time and order my Greek salad I will not be going back for that anytime soon so disappointed
This is my third and final time going to this panera. Never again. Im not one to leave reviews, especially on google, but the service of this panera has been so horrendous it must be done. About a month ago I placed an order for a chicken caesar salad with extra caesar sauce through their website for delivery which took an hour or more to get here (not their fault, but still I was waiting for a long time and excited for my caesar salad). When it finally arrived, they gave me fuji apple sauce , not caesar, and they didn’t even give me extra like I had asked (not that I wouldve wanted the extra fuji anyways, but still goes to show how they’re lacking). The next time I tried this place I picked up, and got a bbq chicken sandwich and chicken caesar salad. The bbq chicken sandwich literally had a long, blonde hair in it (my hair is afro textured and black, so there is NO way it was mine). Also, the chicken itself was very fatty and nasty looking. The salad I got that day barely had any chicken, probably like 2 slivers. Today was my last and final time trying because I had a $5 off promo, so I said why not. I went and got a frontega chicken sandwich and a regular caesar salad with extra caesar and croutons . The frontega sandwich is the first good thing Ive had from here, ever. But of course the salad was messed up. There was no extra croutons by any means, and the “extra caesar” they gave me was a complete scam. The cups were literally filled up 1/3 of the way each. I didnt even get a full cup of caesar when I put the two cups they gave me together. I dont know how hard it is to make an order correctly but apparently it’s above the workers here at this panera. This place isn’t even a hit or miss, it’s just a complete miss every time. Don’t waste your money at this place, signed by someone who has wasted more than I should have.
Awwww how I loved paneras ? well I did until I ordered a Greek salad with chicken I got to work there was barely a crumb of feta cheese on it and there was no chicken!! This place likes to charge you and arm and a leg and gives you very little this time they really skimped on everything I asked for? I was very disappointed I even looked on my receipt and it said Greek salad/chicken ? Then I look further down on my receipt and it said no chicken I go here all the time and order my Greek salad I will not be going back for that anytime soon so disappointed
they wrote a nice note on my bag :)
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