I’ve been going here for years and today, Friday morning, 05/09/24, I had the most unpleasant experience at my local Speedway. I went in to deposit some cash to my card and because I’m black and came in with a few $100s I was met with resistance. The cashier helping me walked off multiple times with my money without saying anything. While she was at the registers whispering to the clerk next to her. I heard them say something about asking “her”, referring to me, if I had a cash marker. My discomfort was already growing and *who carries one of those on around with them anyway*. So eventually she brings a male cashier to the registers and he’s exclaiming of course when we don’t have any markers. Showing irritation toward me and the situation. So I have to ask what’s going on after my money has taken a field trip of the store with no explanation. Finally I’m told nothing is saying my hundred dollar bill isn’t real, referring to the machine they ran it through 10+ times and the magical light above them they kept lifting it up to to check it, but it feels oily to them. So I let them know it was money from graduation. To which I’m met with the remark/rhetorical question, from the male, “who do I know who gives hundreds for graduation.” My mother now being on the phone, because at this point I’m in shock of how I’m being treated especially after being a patron here the last 2-3 years, let them know I’m blessed and have amazing people in my life. I then took back my oily $100 and replaced it with another I had in my bag. Then the original cashier told me it was a good think it happened there and not when I was trying to get a purse I really wanted. I felt this was a throw away comment to try to smooth things over. But I was already beyond uncomfortable and in disbelief at the snide remarks and funny looks I’d gotten. So yes I do have people in my life who recognized the handwork I put into my degree. I’m truly thankful for those who supported me after my graduation and I’m happy I have supporters who can afford to send me a few hundred. I’m a proud U of M College of Engineering Alumna and a simple congratulations would’ve sufficed either at the register or after when you proceeded to follow me around the gas station as I searched for a makeshift breakfast. I really hope this experience can be a learning lesson for all of us involved and I can continue to go to my local speedway with more receptivity and authenticity from the staff.
Joe Y
Half the gas pumps at this place are either ALWAYS taken up by Yard companies or not working. Good luck getting gas here. And, even if you do manage to secure a working pump, the card readers probably won't work. It's faster to use the parking lot as a U-Turn and go up to the Citgo or BP up the road.
Robert
Great prices
F\u0026L Forever
Carissa the lead CSR (that is hilarious) as she was the most rude person I have ever encountered at Speedway. The people are normally friendly. I could tell that one of her the fellow employees was embarrassed by her behavior. Asked a simple question about the rewards program and got nothing but attitude and rudeness in a 3 minute exchange. Do better Carissa do better..if that is possible.
Rial Ryan
Never a bad experience and the workers have always treated me with respect and I thank them for that
Kyle B
Food section is horrible.. who wants hot wings and burgers at 8am? Or you can order a breakfast sandwich and wait 10 minutes. I'd say worst speedway ever..but after 7/11 bought them out they all seem to suck. Update: 2-3-25 still won't put out breakfast food in the morning. Why still put out tacos and hot wings at 7:30am. The management at the Cafe is horrible.
Khalid Ragab
Great customer service
Chrissy R
Very dismissive clerks/poor customer service. They forget/ don’t like to scan your Speedy Rewards.
Steffi
I work nights and this is the only place open near work to get a bite to eat. But every time I go in, there's never anything on the roller grill. Also one time I went in and some random guy was sleeping across some chairs in the lobby. Kinda weird and unprofessional.
Tj B
I don’t think I’ve seen so many people just standing around 7 employees doing nothing with 1 register open and they are the slowest people ever
Was there for lunch and was seen 2 employees behind the cigarette wall trash talking customers.worst customer service I’ve ever seen!
Marquise Washington
Had a poor interaction with an employee named Eliza, I was polite the entire time and even tried to resolve his issue with offering smaller bills I. Exchange for larger ones so that he would cash my lottery tickets and was refused multiple times. Normally this wouldn’t have bothered me except prior to all of this, my initial contact with this employee seemed as though I was being a burden from the beginning. I purchased almost 200 dollars in lottery tickets from that location and they wouldn’t cash $150 dollars worth. Very disappointing. I recommend using circle K for lottery, they went above and beyond to cash my tickets!
Mohamed Ouahioune
The pink hair, ladies, she do very very bad service she talks to people very bad. It’s the second and or the third time she talk to me like impolite never go there very bad service
Todd Grant
Poor customer service
Dani Hoover
This is a GREAT location!! Excellent service, quality products! Friendly and fast staff too!
My favorite thing to get from here, aside from coffee, is the veggie sub from their cafe! Yes, gas stations can have good food too!
PS, they have a lot of choices for sauces. If anyone was wondering why I was playing with the sauce packets, this was why😉🤣
I’ve been going here for years and today, Friday morning, 05/09/24, I had the most unpleasant experience at my local Speedway. I went in to deposit some cash to my card and because I’m black and came in with a few $100s I was met with resistance. The cashier helping me walked off multiple times with my money without saying anything. While she was at the registers whispering to the clerk next to her. I heard them say something about asking “her”, referring to me, if I had a cash marker. My discomfort was already growing and *who carries one of those on around with them anyway*. So eventually she brings a male cashier to the registers and he’s exclaiming of course when we don’t have any markers. Showing irritation toward me and the situation. So I have to ask what’s going on after my money has taken a field trip of the store with no explanation. Finally I’m told nothing is saying my hundred dollar bill isn’t real, referring to the machine they ran it through 10+ times and the magical light above them they kept lifting it up to to check it, but it feels oily to them. So I let them know it was money from graduation. To which I’m met with the remark/rhetorical question, from the male, “who do I know who gives hundreds for graduation.” My mother now being on the phone, because at this point I’m in shock of how I’m being treated especially after being a patron here the last 2-3 years, let them know I’m blessed and have amazing people in my life. I then took back my oily $100 and replaced it with another I had in my bag. Then the original cashier told me it was a good think it happened there and not when I was trying to get a purse I really wanted. I felt this was a throw away comment to try to smooth things over. But I was already beyond uncomfortable and in disbelief at the snide remarks and funny looks I’d gotten. So yes I do have people in my life who recognized the handwork I put into my degree. I’m truly thankful for those who supported me after my graduation and I’m happy I have supporters who can afford to send me a few hundred. I’m a proud U of M College of Engineering Alumna and a simple congratulations would’ve sufficed either at the register or after when you proceeded to follow me around the gas station as I searched for a makeshift breakfast. I really hope this experience can be a learning lesson for all of us involved and I can continue to go to my local speedway with more receptivity and authenticity from the staff.
Half the gas pumps at this place are either ALWAYS taken up by Yard companies or not working. Good luck getting gas here. And, even if you do manage to secure a working pump, the card readers probably won't work. It's faster to use the parking lot as a U-Turn and go up to the Citgo or BP up the road.
Great prices
Carissa the lead CSR (that is hilarious) as she was the most rude person I have ever encountered at Speedway. The people are normally friendly. I could tell that one of her the fellow employees was embarrassed by her behavior. Asked a simple question about the rewards program and got nothing but attitude and rudeness in a 3 minute exchange. Do better Carissa do better..if that is possible.
Never a bad experience and the workers have always treated me with respect and I thank them for that
Food section is horrible.. who wants hot wings and burgers at 8am? Or you can order a breakfast sandwich and wait 10 minutes. I'd say worst speedway ever..but after 7/11 bought them out they all seem to suck.
Update: 2-3-25 still won't put out breakfast food in the morning. Why still put out tacos and hot wings at 7:30am. The management at the Cafe is horrible.
Great customer service
Very dismissive clerks/poor customer service. They forget/ don’t like to scan your Speedy Rewards.
I work nights and this is the only place open near work to get a bite to eat. But every time I go in, there's never anything on the roller grill. Also one time I went in and some random guy was sleeping across some chairs in the lobby. Kinda weird and unprofessional.
I don’t think I’ve seen so many people just standing around 7 employees doing nothing with 1 register open and they are the slowest people ever
Restaurantji Recommends
Was there for lunch and was seen 2 employees behind the cigarette wall trash talking customers.worst customer service I’ve ever seen!
Had a poor interaction with an employee named Eliza, I was polite the entire time and even tried to resolve his issue with offering smaller bills I. Exchange for larger ones so that he would cash my lottery tickets and was refused multiple times. Normally this wouldn’t have bothered me except prior to all of this, my initial contact with this employee seemed as though I was being a burden from the beginning. I purchased almost 200 dollars in lottery tickets from that location and they wouldn’t cash $150 dollars worth. Very disappointing. I recommend using circle K for lottery, they went above and beyond to cash my tickets!
The pink hair, ladies, she do very very bad service she talks to people very bad. It’s the second and or the third time she talk to me like impolite never go there very bad service
Poor customer service
This is a GREAT location!! Excellent service, quality products! Friendly and fast staff too!
My favorite thing to get from here, aside from coffee, is the veggie sub from their cafe! Yes, gas stations can have good food too!
PS, they have a lot of choices for sauces. If anyone was wondering why I was playing with the sauce packets, this was why😉🤣
Loading...