I saw a barista drop a cup on the ground and just pick it up and continue to make the drink, really unhygienic..
Christian Horstman
Greeted coming in and said goodbye on the way out. Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Geri Degmetich
This was the worst Starbucks I’ve ever been ito my life. It took 45 minutes and we still don’t even have a drink. The service is awful and the people are terrible.
Atmosphere: 1
Food: 1
Service: 1
Linda Morfa Limonte
I ordered two dragon fruit drinks with coconut milk and one of them came regular there were barely any dragon fruit pieces in my drink so I paid extra so I paid extra to get extra but I had to wait in the line again and the barista was quite rude to me after that I didn't even bother telling them one of the drinks was wrong
Atmosphere: 3
Food: 2
Service: 1
Royce Sullivan
Staff are uneducated on what the laws are for video taping from a public sidewalk those big windows that you put your customers in front of are the same big windows that anybody on the sidewalk can film through there's no expectation of privacy in public.
Steve Weir
Took forever
Service: 1
Jaylin Wright
35 minutes for a frappe at 3pm is crazy... Or maybe it's just me. The frappe was great. The customer service was great. I notified them at the 18 minute mark that I had been waiting 18 minutes for my order. She politely told me they are working down the list. I continued to wait with everybody else in disbelief, and ultimately received the beverage 35 minutes after placing the order at front counter. Other customers who has placed their orders online were even upset that they were waiting. Like the man next to me who said he ordered 2 iced teas online 5 minutes before he walked in, when I mentioned my order at 18 minutes, and when I left, he still didn't have his drinks. Besides that, it was clean, stocked, professional, and inviting.
Atmosphere: 5
Food: 5
Service: 5
anita airon
I really enjoy spending time at this Starbucks on State Street. The space is nice and spacious, which makes it a comfortable spot to settle in with my laptop and get some work done. I also love that it’s right in the heart of the university campus—perfect for people-watching or just enjoying a bit of me time while overlooking the street. It’s one of those places where you can either be productive or simply relax with a coffee and soak in the campus energy.
If it weren't for all of the Homeless people, I would definitely rate this particular Starbucks with FIVE STARS
Atmosphere: 1
Food: 5
Service: 4
S
The girl who served my drink was wonderful.
Atmosphere: 5
Service: 5
Karen Quarles
Became a regular sometime 2024. Love these guys.
Atmosphere: 5
Food: 5
Service: 5
N.S.
I ordered two drinks for delivery, when they showed up they were sideways and spilling out all over my floor. The delivery driver told me the Starbucks workers didn’t secure them properly and she had spilled liquid in her car too. It’s insane that you can place the order through Starbucks, but then when your drinks come completely ruined/empty you have to spend 20 minutes on a customer service call with a third party. SO MANY other businesses do this type of stuff through the app. It’s easy, fast, and keeps the customers happy. I’m more disappointed with Starbucks and their app/service than I am with this specific experience. My hope is the franchise owner will get more complaints like this and complain to corporate.
I saw a barista drop a cup on the ground and just pick it up and continue to make the drink, really unhygienic..
Greeted coming in and said goodbye on the way out. Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
This was the worst Starbucks I’ve ever been ito my life. It took 45 minutes and we still don’t even have a drink. The service is awful and the people are terrible.
Atmosphere: 1
Food: 1
Service: 1
I ordered two dragon fruit drinks with coconut milk and one of them came regular there were barely any dragon fruit pieces in my drink so I paid extra so I paid extra to get extra but I had to wait in the line again and the barista was quite rude to me after that I didn't even bother telling them one of the drinks was wrong
Atmosphere: 3
Food: 2
Service: 1
Staff are uneducated on what the laws are for video taping from a public sidewalk those big windows that you put your customers in front of are the same big windows that anybody on the sidewalk can film through there's no expectation of privacy in public.
Took forever
Service: 1
35 minutes for a frappe at 3pm is crazy... Or maybe it's just me.
The frappe was great.
The customer service was great.
I notified them at the 18 minute mark that I had been waiting 18 minutes for my order. She politely told me they are working down the list. I continued to wait with everybody else in disbelief, and ultimately received the beverage 35 minutes after placing the order at front counter. Other customers who has placed their orders online were even upset that they were waiting. Like the man next to me who said he ordered 2 iced teas online 5 minutes before he walked in, when I mentioned my order at 18 minutes, and when I left, he still didn't have his drinks.
Besides that, it was clean, stocked, professional, and inviting.
Atmosphere: 5
Food: 5
Service: 5
I really enjoy spending time at this Starbucks on State Street. The space is nice and spacious, which makes it a comfortable spot to settle in with my laptop and get some work done. I also love that it’s right in the heart of the university campus—perfect for people-watching or just enjoying a bit of me time while overlooking the street. It’s one of those places where you can either be productive or simply relax with a coffee and soak in the campus energy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Cappuccino and Carrot Muffin, Frapp, Double Chocolate Brownie
Workers are incredibly nice. The building was a little uncomfortably warm but bearable.
Atmosphere: 4
Food: 4
Service: 5
I asked for extra extra crunch in my caramel ribbon and I maybe got regular crunch
Restaurantji Recommends
Good experience with Rebeka
If it weren't for all of the Homeless people, I would definitely rate this particular Starbucks with FIVE STARS
Atmosphere: 1
Food: 5
Service: 4
The girl who served my drink was wonderful.
Atmosphere: 5
Service: 5
Became a regular sometime 2024. Love these guys.
Atmosphere: 5
Food: 5
Service: 5
I ordered two drinks for delivery, when they showed up they were sideways and spilling out all over my floor. The delivery driver told me the Starbucks workers didn’t secure them properly and she had spilled liquid in her car too. It’s insane that you can place the order through Starbucks, but then when your drinks come completely ruined/empty you have to spend 20 minutes on a customer service call with a third party. SO MANY other businesses do this type of stuff through the app. It’s easy, fast, and keeps the customers happy. I’m more disappointed with Starbucks and their app/service than I am with this specific experience. My hope is the franchise owner will get more complaints like this and complain to corporate.
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