Starbucks

I don’t usually go here, but it was very busy and I think I waited 20 minutes for a carryout latte. Staff was very nice.and hardworking but could not fill drin orders in a timely fashion.

Food: 3

The two baristas, Ajane and Kayla were super helpful and efficient, and were willing to go above and beyond to work hard.

Atmosphere: 5

Food: 5

Service: 5

The drinks I ordered were almost ready when I got there, and were just on time as promised. Unfortunately, the app doesn't let you tip when you use a debit or credit card, and I didn't have any cash on me, so I felt awful.

Atmosphere: 5

Service: 5

This location could use another employee on shift. Some of the employees seemed excessively worked with one employee throwing off vibes of a crushed soul.
This review is not so much for the employees as much as it's for the management. I've seen much smaller locations with far less customer demand staff more workers.
I will say I was frustrated with this experience, mostly because there was one employee taking orders, and one employee fulfilling orders. There were easily 20+ customers. No easy feat for one person to accomplish.
It took about 30 minutes for a coffee, and 5 pastries. This location is known for this, and thankfully most customers are UM or EMU students studying, but for those of us going on family adventures looking for a quick snack, not such a good idea.

Atmosphere: 2

Food: 3

Service: 2

This Starbucks is never open at 5:30am or 6:00am, even though it says it is…. Please fix this.

Atmosphere: 1

Food: 5

Service: 1

Thank you to these amazing staff members. I came in having a rough day and they have me wonderful service, asked what I needed and did all they could to help. Great service here!

Atmosphere: 5

Food: 5

Service: 5

very welcoming staff. didn’t make me feel bad about coming in 12 minutes before closing

Atmosphere: 5

Food: 5

Service: 5

This Starbucks has become one of my favorite spots in Ann Arbor. The team here makes my go-to drink, the Cinnamon Dolce Latte, absolutely perfect every time—whether hot or iced. It’s the main reason I keep coming back, because I know I can always count on it being consistent and delicious.
On top of that, the staff are genuinely friendly and welcoming, which makes each visit feel personal and pleasant. The store itself has a nice, relaxed vibe that’s great whether I’m stopping in quickly or sitting down for a bit. Altogether, it’s a reliable place for both great drinks and a positive atmosphere

Atmosphere: 5

Food: 5

Service: 5

Archie at this location provided wonderful service!!

Atmosphere: 5

Food: 5

Service: 5

i look coffee

They’re actually super helpful at this one. Line moves more quickly than it looks, don’t be deceived.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Macchiato

I order a small drink, instead of giving me what I ordered. He decided to charge me for a Grande! When questioned why aren't you listening to me? He says "Oh ... You didn't specify a small! So now I'm lying customer. I beg Your pardon? Are you insinuating me the customer has no scruples? Give me my correct change back for overcharging me. He does and then locks me to the next customer! He said Grande is medium not large. I said still it's not a small like I ordered. And you don't make my mind up for me! I order a small and that's what you're giving me as I ordered and all I planned on spending here today, or I'll go the a different coffee shop from now on. Woke ass people!!! How hard is it to fill an order even better try listening to the customer!!!!

Atmosphere: 1

Food: 1

Service: 1

Starbucks is getting crazy, $6.31 for a latte pumpkin ???

Food: 5

Service: 5

Ohh my goodness ,
This young man, John, was absolutely wonderful ❤️.
My mother in law was having a heck of a time getting her Starbucks app.
He not only helped her, he took the time to show her how to redo everything.
Thank you, John, so much.
I can honestly say that if I was still a Chef and Baker, I would hire him immediately.
Good thing that I have retired .
You don't come across people who are willing to take the time to help others

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Macchiato

Ajanae's taken my order a few times, and she's really nice and always takes good care of me!

Atmosphere: 5

Food: 5

Service: 5