Starbucks
2793 Plymouth Rd, Ann Arbor
(734) 332-6118
Recent Reviews
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This dragon drink is crispyyyyyyy
One of my favorite places.
Atmosphere: 5
Food: 5
Service: 5
Great experience. Nicest employee I’ve ever encountered at a drive thru window.
Line of cars, store lights and drive thru all on. Nobody in the store. No signage. They say they're open online.
I was really looking forward to enjoying this place, but my experiences have been disappointing. On one occasion, the drink I received looked nothing like what l ordered (see the comparison: the right image is what l ordered, and the left is what I got). They're not even remotely similar. I was so disappointed with it that I only drank half. When I poured the leftover into the sink, I noticed the syrup had sunk to the bottom. If they had added the syrup at the bottom-which I didn't expect, since the picture showed a nice oat milk foam with syrup on top-they should have provided a stirrer and informed me. But they didn't.
On another visit, I ordered my favorite drink, the London Fog Latte, but it fell far short of my expectations-it didn't taste anything like what l've enjoyed at other places.
Their service also feels inconsistent. One day, they only offered drive-thru service. On another day, at 2 p.m., most menu items were unavailable-only basic options like Americanos were left. Anything containing ingredients other than coffee, like milk, was completely unavailable.
I initially tipped generously for the first few months, but the service quality didn't stand out. The tables were often left dirty, so I had to clean them myself before using them. I've found that local cafes in the area offer a much better overall experience.
Atmosphere: 1
Food: 1
Service: 1
The music is loud and it sucks.
Atmosphere: 1
Food: 5
Service: 5
Crowded and you wait more than 20 min for in store service. If you are in a hurry avoid
Atmosphere: 1
Food: 5
Service: 1
Don’t recommend. Their espresso tastes very watered down in all drinks lately.
Edit: thank you, but when they remade the drink, it still didn’t come out right.
Longest wait times. Drive thru, counter, mobile.
Drive through only. Part of the scheme of Starbucks to just get rid of seats and all the things that make a coffee shop worth while visiting.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is the fastest and friendliest Starbucks I’ve ever been to
Atmosphere: 5
Food: 5
Service: 5
Why is the policy to focus more on the to-go orders than the guests in front of the counter? I was told my drink would take 5 minutes and it took over 15. The employees were more focused on the online orders than anyone standing directly in front of them. I actually had to leave and go to work so I wouldn’t be late for my clients with no drink. If I’d known it would take over 15 minutes I would not have wasted $5 plus a tip. I think the employees were kind and just doing their job but the system is not good. Before I knew it the entire lobby was packed with people just waiting because the employees were so busy with drive thru and online orders.
Atmosphere: 5
Food: 5
Service: 1
This Starbucks is great! The service is fantastic, they usually have every sandwich in stock and always get my beverages correct! :)
Atmosphere: 5
Food: 5
Service: 5
20 minutes for a bagel and two drinks while employees stand around.
Service: 1
Regular
Atmosphere: 4
Food: 4
Service: 4
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