Subway
3098 Platt Rd, Ann Arbor
(734) 975-8865
Recent Reviews
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They refused to give me extra jalapeños they were very cheap with all the vegetables, even putting them on the sandwich and they were very rude to me
Great sandwich great service
Atmosphere: 5
Food: 5
Service: 5
I placed an online order and customized it exactly how I wanted, and it was prepared correctly. When I called the store, they received the call Very well with the good customer service and store was very neat and clean.veggies are fresh and meat is well cooked and extra toasted 😊.
Atmosphere: 5
Food: 5
Service: 5
I love subway! It is always pretty clean and they haven't let me down yet.
Atmosphere: 5
Food: 5
Service: 5
The guy that works there is kind and has patience with me when I am in a hurry
I appreciate you thank you
Atmosphere: 5
Food: 5
Service: 5
I placed an order via Subway’s app for a delivery that I did not receive. I spoke to DoorDash and they told me that Subway was responsible for issuing a refund. I spoke to Subway and they said DoorDash was liable.
It is quite possible that my Dasher took my order, but a full refund was something only Subway could provide and according to their management the only person who can issue a refund is their manager who almost never gives refunds!
It does not matter if it is DoorDash’s driver that takes an order, Subway takes on the risk of Dashers scamming customers when they agree to have DD deliver for them. If you order Subway delivery through their app and the Dasher takes your order, Subway will not give you your money back. Do not order delivery from Subway’s app, they will not give you a refund. If you want to order Subway for delivery, do it straight from the DD app so at least you can get a refund if your Dasher scams you.
Also, according to management at this Subway, the manager hardly ever issues refunds for any reason. Do not go to this Subway they will try to avoid giving you your money back.
Food: 1
Service: 1
Wow, we are New to the area. It is awesome with our schedules to have a Subway close that delivers late. We ordered after Midnight.
Special thanks to Nanbu(sp?) for her great customer Service. We called with a few questions and the staff was great. Most importantly, our subs were delicious. The bread was soft and the veggie ingredients were crisp and fresh. I must say one if the best subs I have had from a Subway in years. We will definitely order from this location again and probably again. Blessings and Gratitude 🙏 🙂
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
I come here every blue moon and I have never paid $11.02 for a 6 inch ever the woman over charged me for a 6inch turkey ADD salami. I usually only ever pay $8 because it’s 3 pieces of salami added she rang me up for a 6 inch salami add turkey which was $2.90 when usually it’s only 1.99. On top of that I asked for salt and pepper on the top side of the sandwich where the tomatoes were and she put it all over the damn sandwich LOL! I get the same thing every time so you would think I know what my total would be. I told the woman she began to raise her voice as if I was saying something wrong when I told her I wasn’t mad I just know what my total should be. So I eat inside look up the price for an online order of the same exact thing I got it was $8.98… I brought it to the other workers attention to show him the price difference pointing out what she did wrong and he tried to tell me the price online and in store different…. like how?? & when I asked that he got aggressive as well. Then they go to speaking in their foreign language among each other as if I did something and I find it completely unprofessional disrespectful and inconsiderate. I worked at Subway for many years I know certain things so to treat your customers a way and not even offer to fix the issues is insane. NEEDS BETTER CUSTOMER SERVICE AND PEOPLE WHO SPEAK FLUNET ENGLISH!
Atmosphere: 1
Food: 5
Service: 1
Clean and fresh food
Atmosphere: 5
Food: 5
Service: 5
Good food and quality service and a clean environment.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Took a sandwich this morning. Veggie patty. Was half frozen and the bread was rock hard may be days old
Atmosphere: 1
Food: 1
Service: 1
I ordered double steak and he barely put anything in my sub definitely not coming back.
Ordered a 6" meatball marinara combo online and walked there to pick up my meal. Left a tip. Bread was tough and chewy like the sandwich had been microwaved, not toasted. Ruined my meal. Food costs enough nowadays, at least you should get a decent sandwich for your money.
Atmosphere: 4
Food: 2
Service: 4
Placed an order online. I asked for white bread and got wheat instead, the toppings were wrong, and the sandwich wasn’t cut in half.
Atmosphere: 1
Food: 1
Service: 1
I dont know who is working there right now at 10am but he was not listening at all, put too much sauce when i asked for one line, gave me a different meat when i asked for something else, i cant come here until i see the regular people that actually listen
Atmosphere: 1
Food: 3
Service: 1
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