2nd time in an Ann Arbor Sweetgreen and ordered ripple fries. 2nd time I was told it would take 20 minutes for them to be ready. Door is open, why isn't the food ready? What a disappointment
Ashley Musleh
Every time I order online there’s at least one thing missing from the order. Usually it’s almonds and olive oil. Which is strange because it literally says it on the ticket. Besides that, good service, good food
Ben Simon
Used to hook it up far but u can tell its different ppl now they gave me half as much lol good luck with that
Collin D'Antonio
If this isn’t false portion advertising then I don’t know what is. To add even more insult to injury, this is actually what “double meat and double sweet potatoes” looks like for this order.
Not sure what changed in the past few months but this place has turned absolutely horrendous.
Please avoid this sweet green so that it doesn’t tarnish your entire opinion of the franchise as a whole.
Patrick Thomas
This place is a joke. Every time I come here they are out of half the ingredients. How do you run out of rice and broccoli?? I can understand a supply chain issue with seafood or something but you can’t keep rice on hand? It’s ann arbor. Go buy a large bag of it at Whole Foods across the street. Such a waste of time. I notice they never discount when your item lacks a third of the promised ingredients.
Ayla
Ordered the salmon, drove all the way home just to find out there's no salmon.
Kanik Grey
My family eats here often. This week after eating here we all had the same weird experience. It was as if we had ingested a large amount of Metamucil or something similar. Which we do not take! Unfortunately one family member who has health issues, was very ill, heading to ER. But was able to avoid going ultimately, only after being very ill the whole day. I can’t imagine OTC fiber being added to any food ingredients, dressings etc. All your menu items are healthy and contain natural fiber. Being that everyone CAN NOT SAFELY ingest such things. Especially if you have a history of health issues. Excess OTC fiber can cause bowel obstruction in some individuals. And this almost happened. We have ignored the mood swings of employees in the past along with variations of pricing and portions depending on the employee. We will not be returning. If you have kitchen cameras, please check this week’s footage. I was conflicted about Leaving this review. But the owner needs to know.
Helen Bryant
My go 2 Love the salads
Sarah Koopman
Ann Arbor sweet green is AMAZING! Amazing service and super nice employees ! Jenancy is the best!!
Victor Katch
I’m a regular customer at your Ann Arbor Washtenaw store. I want to commend two of your employees, Kaliyah and Janice as being excellent. Thy are helpful, courteous, knowledgeable and excellent. They deserve raises. they are the reason I come to that store specially.
I liked the food until I found multiple fish bones in my salmon. While small, I feel anxious now that I've accidentally swallowed more and don't want to be put at risk for damage. It made my not want to finish my food for potential risk of finding or accidentally swallowing more
Greg Nicholson
This location clearly prioritizes their order ahead carry out business over dine in customers. When we arrived there were two people ahead of us. We waited 16 minutes to order our salads. We were told ordering their new ripple fries would be 20 more minutes on top of the 16 we had already waited. This is “fast” casual?
Only one employee was on the counter, probably 8 people in the back doing food prep and carry out orders. You would think with this much attention to food prep they would have been more effective at chopping the lettuce 🤣.
Aaron Bobzien
Appreciate the healthy options offered here, but waiting for a pickup order 40+ minutes while seeing no line at counter and staff member sweeping. At least 9 customers waiting at the moment. Aggravating to see that all hands are not on deck to get order backup caught up. Wish there was a way to cancel online order and just order at the counter, would have been in and out long ago by now
Esther Mugorewera Gahunde
Great experience 10/10 💯
robert b
terrible, waiting 25 minutes in line (there was only 1 person in front of me) the guy was more interested in hitting on the girl than helping the customers
2nd time in an Ann Arbor Sweetgreen and ordered ripple fries. 2nd time I was told it would take 20 minutes for them to be ready. Door is open, why isn't the food ready? What a disappointment
Every time I order online there’s at least one thing missing from the order. Usually it’s almonds and olive oil. Which is strange because it literally says it on the ticket. Besides that, good service, good food
Used to hook it up far but u can tell its different ppl now they gave me half as much lol good luck with that
If this isn’t false portion advertising then I don’t know what is. To add even more insult to injury, this is actually what “double meat and double sweet potatoes” looks like for this order.
Not sure what changed in the past few months but this place has turned absolutely horrendous.
Please avoid this sweet green so that it doesn’t tarnish your entire opinion of the franchise as a whole.
This place is a joke. Every time I come here they are out of half the ingredients. How do you run out of rice and broccoli?? I can understand a supply chain issue with seafood or something but you can’t keep rice on hand? It’s ann arbor. Go buy a large bag of it at Whole Foods across the street. Such a waste of time. I notice they never discount when your item lacks a third of the promised ingredients.
Ordered the salmon, drove all the way home just to find out there's no salmon.
My family eats here often. This week after eating here we all had the same weird experience. It was as if we had ingested a large amount of Metamucil or something similar. Which we do not take! Unfortunately one family member who has health issues, was very ill, heading to ER. But was able to avoid going ultimately, only after being very ill the whole day.
I can’t imagine OTC fiber being added to any food ingredients, dressings etc. All your menu items are healthy and contain natural fiber.
Being that everyone CAN NOT SAFELY ingest such things. Especially if you have a history of health issues. Excess OTC fiber can cause bowel obstruction in some individuals. And this almost happened.
We have ignored the mood swings of employees in the past along with variations of pricing and portions depending on the employee. We will not be returning. If you have kitchen cameras, please check this week’s footage. I was conflicted about Leaving this review. But the owner needs to know.
My go 2 Love the salads
Ann Arbor sweet green is AMAZING! Amazing service and super nice employees ! Jenancy is the best!!
I’m a regular customer at your Ann Arbor Washtenaw store. I want to commend two of your employees, Kaliyah and Janice as being excellent. Thy are helpful, courteous, knowledgeable and excellent. They deserve raises. they are the reason I come to that store specially.
Restaurantji Recommends
I liked the food until I found multiple fish bones in my salmon. While small, I feel anxious now that I've accidentally swallowed more and don't want to be put at risk for damage. It made my not want to finish my food for potential risk of finding or accidentally swallowing more
This location clearly prioritizes their order ahead carry out business over dine in customers. When we arrived there were two people ahead of us. We waited 16 minutes to order our salads. We were told ordering their new ripple fries would be 20 more minutes on top of the 16 we had already waited. This is “fast” casual?
Only one employee was on the counter, probably 8 people in the back doing food prep and carry out orders. You would think with this much attention to food prep they would have been more effective at chopping the lettuce 🤣.
Appreciate the healthy options offered here, but waiting for a pickup order 40+ minutes while seeing no line at counter and staff member sweeping. At least 9 customers waiting at the moment. Aggravating to see that all hands are not on deck to get order backup caught up. Wish there was a way to cancel online order and just order at the counter, would have been in and out long ago by now
Great experience 10/10 💯
terrible, waiting 25 minutes in line (there was only 1 person in front of me) the guy was more interested in hitting on the girl than helping the customers
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