I got some stomach bug that caused stomach cramps and nausea after eating here.
Atmosphere: 2
Food: 1
Service: 2
John Miehm II
I had the new crispy chicken nuggets. They were very DRY. Even with dipping them in the sauce. It took 1/2 my drink to eat them. Some of my other food was not wrapped and fell open in the bag spilling on to the other food.
Atmosphere: 4
Food: 2
Service: 3
Jennifer Helbig
Ordered to go through the app. Order was correct but I ordered chips and cheese and the bag of chips wasn't even half full.
Atmosphere: 2
Food: 2
Service: 2
dssartori
Extremely happy with the customer service! I had a 10 minute wait or so, but was immediately communicated with as they were getting crushed with door dash and individual online pick up orders ahead of mine, that I witnessed myself with all the traffic in the lobby. The fact they let me know that professionally and honestly gave me a chance to check some emails and conduct other business. Then I needed a side of tomatoes for my quesidillas. Tried to pay for but they insisted no need because of the wait and even offered a drink to go. Didnt need the drink so I turned it down. The 50 cents they loss on my tomatoes versus the incredible customer service will keep them profitable 100 percent. I have never had an issue with the food there either. Even if it sucked tonight I would still go back in a second. For me at least, service and friendliness is always above all all else.
Atmosphere: 5
Food: 5
Service: 5
Jay Applee
If you see this before going just don’t. Find a Taco Bell up the street. No matter the time of day they are always behind. With one or 10 cars in the line it doesn’t make a difference in the time you get your food. Every time I’ve ordered it takes at least 20 mins longer than the expected time. I hate accidentally ordering from here. Management needs to do better.
Atmosphere: 1
Food: 2
Service: 1
Antenna Man
Very small parking lot. I visited on a day when a outside management party was present and observing operations. They bobbled my order and had to start over and we're very embarrassed. As such they really cranked up the service I suspect for the benefit of the manager. Cleaning up trash from my table as I used it, making inquiries about refills and so on. I sure wish it was like this all the time.
Atmosphere: 5
Food: 5
Service: 5
Steve Vash
One of the better locations in the area, way better than the one on Stadium.
Atmosphere: 5
Food: 5
Service: 5
Liam
Bathroom was nastyyy
C. Ford-Castelow
FOOD POISONING!!!! Beware Guy in drive-through headed a disgusting Band-Aid on his thumb. so I’m pretty sure there’s some cross-contamination or something contaminated in that restaurant. I will be reaching out to corporate and the health department.
Atmosphere: 1
Food: 1
Service: 1
Mariah Parkyn
Multiple times I've gone through the drive through, usually between 9 and 10 PM, and I am always told that they have staffing issues and can't take orders. Only app or delivery orders. At this point, just shut down the store. This has happened so many times I don't even bother to try going there anymore.
It used to be way better my food was dry barley had any thing in my wrap and no one cares anymore
Oussama Alhadai
This is supposed to be their new fried chicken wrap. Service is pretty good, the restaurant is pretty clean… but their food is beyond horrible. Im sorry but that didn’t even taste like chicken. Safe to say that im never ever coming in here again.
Atmosphere: 4
Food: 1
Service: 5
Abby Surma
let me start by saying: the food was great. only forgot a doritos taco, but i was reimbursed easily through the app so no issues. however, it took 45 minutes to get our food. We ordered via mobile app at 10:56pm, and im only about 3 minutes away. there were 4 cars ahead of us once we arrived at the line around 11pm. 2 of those 4 cars got out of line as we were waiting. we still get to the ordering speaker at 11:20. Woman on speaker said “i’m sorry, I need a moment.” we then sat at the ordering screen for about 10 minutes, and then they asked us to pull forward after giving my name for the order. We then sat at the window for another 10 minutes. I only saw about 2 or 3 workers from the window, and from what i could see they were moving pretty fast to get these orders done, one woman even running around & visibly panting. They were packing up other orders the entire time we were at the window, i’m guessing a few people from inside ordered a while before us. We received the food finally at 11:41, 20 minutes after getting to the ordering screen, 45 minutes total. If it truly is just short staffing that’s causing it to be this slow, why are the workers not able to pause the mobile ordering to catch up rather than let it pile up and have to tell every single person at the window that they need a moment. Seems very tiring as a worker and frustrating for the customers.
Food: 4
Service: 1
Mitchel Vedder
35 minute wait. Horrible service I drove away because I couldn’t wait on this mismanaged establishment.
I got some stomach bug that caused stomach cramps and nausea after eating here.
Atmosphere: 2
Food: 1
Service: 2
I had the new crispy chicken nuggets. They were very DRY. Even with dipping them in the sauce. It took 1/2 my drink to eat them. Some of my other food was not wrapped and fell open in the bag spilling on to the other food.
Atmosphere: 4
Food: 2
Service: 3
Ordered to go through the app. Order was correct but I ordered chips and cheese and the bag of chips wasn't even half full.
Atmosphere: 2
Food: 2
Service: 2
Extremely happy with the customer service! I had a 10 minute wait or so, but was immediately communicated with as they were getting crushed with door dash and individual online pick up orders ahead of mine, that I witnessed myself with all the traffic in the lobby. The fact they let me know that professionally and honestly gave me a chance to check some emails and conduct other business. Then I needed a side of tomatoes for my quesidillas. Tried to pay for but they insisted no need because of the wait and even offered a drink to go. Didnt need the drink so I turned it down. The 50 cents they loss on my tomatoes versus the incredible customer service will keep them profitable 100 percent. I have never had an issue with the food there either. Even if it sucked tonight I would still go back in a second. For me at least, service and friendliness is always above all all else.
Atmosphere: 5
Food: 5
Service: 5
If you see this before going just don’t. Find a Taco Bell up the street. No matter the time of day they are always behind. With one or 10 cars in the line it doesn’t make a difference in the time you get your food. Every time I’ve ordered it takes at least 20 mins longer than the expected time. I hate accidentally ordering from here. Management needs to do better.
Atmosphere: 1
Food: 2
Service: 1
Very small parking lot. I visited on a day when a outside management party was present and observing operations. They bobbled my order and had to start over and we're very embarrassed. As such they really cranked up the service I suspect for the benefit of the manager. Cleaning up trash from my table as I used it, making inquiries about refills and so on. I sure wish it was like this all the time.
Atmosphere: 5
Food: 5
Service: 5
One of the better locations in the area, way better than the one on Stadium.
Atmosphere: 5
Food: 5
Service: 5
Bathroom was nastyyy
FOOD POISONING!!!! Beware Guy in drive-through headed a disgusting Band-Aid on his thumb. so I’m pretty sure there’s some cross-contamination or something contaminated in that restaurant. I will be reaching out to corporate and the health department.
Atmosphere: 1
Food: 1
Service: 1
Multiple times I've gone through the drive through, usually between 9 and 10 PM, and I am always told that they have staffing issues and can't take orders. Only app or delivery orders. At this point, just shut down the store. This has happened so many times I don't even bother to try going there anymore.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
It used to be way better my food was dry barley had any thing in my wrap and no one cares anymore
This is supposed to be their new fried chicken wrap. Service is pretty good, the restaurant is pretty clean… but their food is beyond horrible. Im sorry but that didn’t even taste like chicken. Safe to say that im never ever coming in here again.
Atmosphere: 4
Food: 1
Service: 5
let me start by saying: the food was great. only forgot a doritos taco, but i was reimbursed easily through the app so no issues. however, it took 45 minutes to get our food. We ordered via mobile app at 10:56pm, and im only about 3 minutes away. there were 4 cars ahead of us once we arrived at the line around 11pm. 2 of those 4 cars got out of line as we were waiting. we still get to the ordering speaker at 11:20. Woman on speaker said “i’m sorry, I need a moment.” we then sat at the ordering screen for about 10 minutes, and then they asked us to pull forward after giving my name for the order. We then sat at the window for another 10 minutes. I only saw about 2 or 3 workers from the window, and from what i could see they were moving pretty fast to get these orders done, one woman even running around & visibly panting. They were packing up other orders the entire time we were at the window, i’m guessing a few people from inside ordered a while before us. We received the food finally at 11:41, 20 minutes after getting to the ordering screen, 45 minutes total. If it truly is just short staffing that’s causing it to be this slow, why are the workers not able to pause the mobile ordering to catch up rather than let it pile up and have to tell every single person at the window that they need a moment. Seems very tiring as a worker and frustrating for the customers.
Food: 4
Service: 1
35 minute wait. Horrible service I drove away because I couldn’t wait on this mismanaged establishment.
Atmosphere: 1
Food: 1
Service: 1
hello and it was good ok buye
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