Taco Bell
1655 Plymouth Rd, Ann Arbor
(734) 794-3420
Recent Reviews
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Waited 30 mins for my food the first time. Gave them the benefit of the doubt and went again... 30 mins. You ever seen zootopia? Remember dash at the dmv? thats what it was like watching these guys make tacos. I watched the one guy, who was very clearly high out of his mind, wrap the same taco 4 times. Im surprised he could even see what he was doing with his eyes being almost closed. I dont even think you could call this place slow food. That would be giving them too much credit. Ended up refunding my order and getting jets next door. I even beat the people that stayed to wait for their food.
Atmosphere: 1
Food: 1
Service: 1
They will not take 2 coupons labeled “limit one coupon, per person, per visit” when I have 2 people in the car. Then they rewrite coupon rules in real-time.
Atmosphere: 3
Food: 4
Service: 1
Do not come here for fast food… will take over an hour for a single quesadilla 😭
Atmosphere: 1
Food: 3
Service: 2
This is the best Taco Bell by far. Always my go to on campus.
Atmosphere: 5
Food: 5
Service: 5
Good staff, polite and looks out for you.
Atmosphere: 4
Food: 4
Service: 4
Truly exceptional service given how late it was- Chris especially was incredibly kind and helpful, and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Waited an hour and a half and ended up getting a refund. It’s actually mental that I had to wait that long when there were 6 workers and all of them seemed to be working. As a service worker myself I understand the struggle but it’s crazy that it took almost an hour and a half and some were waiting 2 hours. They were all very nice and were very willing to give me a refund, so it makes me wonder if this to corporates fault. Hungry and upset, I will never come back here (late night at least).
Atmosphere: 3
Food: 1
Service: 2
This place deserves the corporate death sentence. No one should ever eat here, nor deliver for this place; and the staff should never work anywhere that requires a moment of human interaction again. I have been here on hundreds of deliveries at all hours of the day and the experience is always the same–angry customers and app drivers, hour plus waits for food that somehow is cold immediately upon serving, missing items are the rule, unlabeled bags that sit for ages before they are called out, deliveries given out unsealed, music selections that give you whiplash as you're thrown from death metal to bluegrass to trap, overcrowding, not enough seating, not enough parking, and a drive thru line that will leave in-store customers trapped in their car for stunning lengths of time as it stretches beyond the available parking. Everything you could think to complain about and more feature here. The worst part is that it's almost impossible to get staff to speak to you, and would take a covenant with the devil himself to convince them to look up if they have an order or not, so you just wait for ages for orders that sometimes never get made. They probably issue as many refunds as they take in revenue. I cannot emphasize enough how much anyone should order from any other Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Don’t bother ordering at midnight. You’ll be here til 2am
Service: 1
Sooo slow, took forever to make orders. Restaurant looks horrible
Atmosphere: 1
Service: 1
Restaurantji Recommends
The staff here were very polite and working diligently but there were no where near enough hands in the kitchen. There were 3 employees in the whole store doing a very large volume of orders, because they were rushing out food was a bit lack luster and throw in the bag. I ordered 2 soft tacos and asked for 2 mild sauce, there were 16 in the bag. Thats a large amount of sauce for 2 tacos lol. The food was fine, though a mess, had to go inside as the drive through was closed even though it was an option on the app. The restaurant was a bit of a mess, hope they get more help here soon.
Atmosphere: 3
Food: 3
Service: 3
Food always takes ~30 minutes to get ready, despite app saying it will be ready sooner.
Atmosphere: 3
Food: 4
Service: 1
This poor boy has been waiting for an hour and a half. Terrible service! Hes currently still waiting
Atmosphere: 1
Food: 5
Service: 1
This is an specific individual she always making food I believe she's African American but she be further away so I vent really see her but I believe she starts the food but why does it be people on each side but her side is way faster like I don't understand why isn't the whole team fast it's fast FOOD then the individual ask me if I had an order and o told her the name and she went to make my food I 0.5 seconds she said she only do drive thru order kinda but really she need to be doing DoorDash because the way she moves no other person at that restaurant can move that quick
Food: 5
Service: 5
They always do me right. $7 box is unbeaten
Atmosphere: 5
Food: 5
Service: 5
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