Coffee was served in cups that looked messy, with coffee spilling over the edges, giving them an unclean appearance. The waitstaff lacked politeness, and small yet thoughtful gestures, such as providing napkins with coffee or asking if customers needed sugar, were noticeably absent. Additionally, specific requests, like adding milk directly into the coffee instead of serving it separately, were not honored, as milk was still provided on the side. Being a popular spot doesn’t automatically equate to delivering a great customer experience.
Service: 1
Cyle Lowe
Food coffee service great staff cool
Atmosphere: 5
Food: 5
Service: 5
Greg Less
European style bakery with American flavors. That's not really a good thing in my opinion. Prices are *very* high.
For some unexplained reason, the latte I tried to order didn't come with espresso. Espresso was available at a substantial add-on fee ...
Atmosphere: 3
Food: 3
Service: 3
Skyla Violette
Pastries are great, coffee is passable to bad. They do not even give a spoon with espresso. I think I have received bubbly water with my coffee at some point, but no longer. The management is know to be fairly cruel to employees, so it isn’t surprising that my experience is inconsistent now. Employee turnover seems high. If the pastries weren’t so good, I would never come back.
Atmosphere: 3
Food: 5
Service: 2
Steven Long (Scuba Steve)
I was excited to try this place, until I saw the Michigan Daily article about this being a hostile work environment for the workers. Constant surveillance, inappropriate comments by management about worker's bodies, backdoor firings....sounds like a hard pass for me.
Atmosphere: 1
Ghayda RM
Delicious pastries and the lady who works there is super nice!
Food: 5
Service: 5
Noosh W
This bakery is amazing. Beautiful and nice environment. Their sandwiches are delicious. Love to go back there asap.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissants, Bakery, Egg and Cheese
D M
Fresh baked goods here with a variety of delicious options! You’ll definitely find something you love
Atmosphere: 5
Food: 5
Service: 5
Rachel Gonser
Cute little coffee shop near downtown. The coffee was good and plant based milk was readily available
Atmosphere: 4
Service: 5
Nathan Woolson
Very nice atmosphere, very clean, large selection of baked pastries and desserts. A little pricy but the quality is high
The atmosphere here is perfect. Not loud, not quiet-perfect for quiet reflection or conversation, which is enhanced by the perfect latte and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissants, Feta Cheese Tomato and Basil Danish
Carl Lentz
Nice little bakery in Ann Arbor, presentation was great, as was the variety. Iced latte and chocolate/raspberry croissant was good. However the Frasier tasted like it's been refrigerated for 2 days and the drip coffee was cold and bitter.
Atmosphere: 5
Food: 2
Service: 4
James McLane
Bummer no gluten-free options :(
Loriana Curry
I typically go here as a treat. I ordered the egg and cheese croissant. Expecting exactly that. Usually it’s just scrambled eggs, cheese and croissant. Nothing else. But today it was a BLOCK of an egg, similar to another restaurant called the -egg bar, which this one was disgusting, and they put some kind of house dressing on it which made it more nasty. Completely ruining a basic order. And definitely not worth $8! Just scramble the eggs, put the cheese on there and put it in the croissant. It’s not rocket science and I don’t need “fancy” (aka NASTY) house dressing on top of it. Please go back to how you were making them before and stop trying to make a basic croissant sandwich “different”. Thanks
Coffee was served in cups that looked messy, with coffee spilling over the edges, giving them an unclean appearance. The waitstaff lacked politeness, and small yet thoughtful gestures, such as providing napkins with coffee or asking if customers needed sugar, were noticeably absent. Additionally, specific requests, like adding milk directly into the coffee instead of serving it separately, were not honored, as milk was still provided on the side. Being a popular spot doesn’t automatically equate to delivering a great customer experience.
Service: 1
Food coffee service great staff cool
Atmosphere: 5
Food: 5
Service: 5
European style bakery with American flavors. That's not really a good thing in my opinion. Prices are *very* high.
For some unexplained reason, the latte I tried to order didn't come with espresso. Espresso was available at a substantial add-on fee ...
Atmosphere: 3
Food: 3
Service: 3
Pastries are great, coffee is passable to bad. They do not even give a spoon with espresso. I think I have received bubbly water with my coffee at some point, but no longer. The management is know to be fairly cruel to employees, so it isn’t surprising that my experience is inconsistent now. Employee turnover seems high. If the pastries weren’t so good, I would never come back.
Atmosphere: 3
Food: 5
Service: 2
I was excited to try this place, until I saw the Michigan Daily article about this being a hostile work environment for the workers. Constant surveillance, inappropriate comments by management about worker's bodies, backdoor firings....sounds like a hard pass for me.
Atmosphere: 1
Delicious pastries and the lady who works there is super nice!
Food: 5
Service: 5
This bakery is amazing. Beautiful and nice environment. Their sandwiches are delicious. Love to go back there asap.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissants, Bakery, Egg and Cheese
Fresh baked goods here with a variety of delicious options! You’ll definitely find something you love
Atmosphere: 5
Food: 5
Service: 5
Cute little coffee shop near downtown. The coffee was good and plant based milk was readily available
Atmosphere: 4
Service: 5
Very nice atmosphere, very clean, large selection of baked pastries and desserts. A little pricy but the quality is high
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Pastries
Restaurantji Recommends
Yum! I love this place!
Atmosphere: 5
Food: 5
Service: 5
The atmosphere here is perfect. Not loud, not quiet-perfect for quiet reflection or conversation, which is enhanced by the perfect latte and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissants, Feta Cheese Tomato and Basil Danish
Nice little bakery in Ann Arbor, presentation was great, as was the variety. Iced latte and chocolate/raspberry croissant was good. However the Frasier tasted like it's been refrigerated for 2 days and the drip coffee was cold and bitter.
Atmosphere: 5
Food: 2
Service: 4
Bummer no gluten-free options :(
I typically go here as a treat. I ordered the egg and cheese croissant. Expecting exactly that. Usually it’s just scrambled eggs, cheese and croissant. Nothing else. But today it was a BLOCK of an egg, similar to another restaurant called the -egg bar, which this one was disgusting, and they put some kind of house dressing on it which made it more nasty. Completely ruining a basic order. And definitely not worth $8! Just scramble the eggs, put the cheese on there and put it in the croissant. It’s not rocket science and I don’t need “fancy” (aka NASTY) house dressing on top of it. Please go back to how you were making them before and stop trying to make a basic croissant sandwich “different”. Thanks
Atmosphere: 5
Food: 1
Service: 5
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