I rarely write negative reviews, but I had a frustrating experience ordering online from The Seoul. Their active website, which listed the correct address and phone number, allowed me to place a pickup order and charged my card, but I never received a confirmation email. After 30 minutes of waiting for confirmation, I called the restaurant, and a manager was quick to tell me that their website was "closed" and that I needed to dispute the charge with my credit card company. It was unclear where my payment had gone, and I wish the website had been properly disabled to prevent this issue. The restaurant staff seemed unsurprised but unapologetic, and insisted on the dispute route rather than offering any direct assistance, which made the refund process difficult when I tried to settle the dispute with my credit card company later. I love the food here, but given the lack of acknowledgment of the inconvenience, I’m hesitant to return.
Food: 5
Service: 1
Chloe
I’ve eaten here once in the past and enjoyed the food but thought that the service was not great. Tried to order for takeout today as I was craving Korean food and they are the closest Korean restaurant to my job where I work alone and cannot leave for more than 5 minutes. After arriving I provided my name for the order and was told that they didn’t have it because they “had just shut down their website”. I ordered my food at 2:18pm and waited 30 minutes before going in to pick it up meanwhile I received no call that my order would not be going through. I could have ordered from somewhere else. Instead I now have a $35 charge for food I never received and there was no effort from the host to remedy the situation. Save yourself the time and money, this place is not worth it, I will never be ordering here again.
Atmosphere: 3
Food: 3
Service: 1
Linda Braxton
This is the best Korean restaurant I've ever went to. The banchan was quite good to start. Service was fantastic and efficient too. They keep filling water without us even asking. It seems like the manager treated employee and customer very well. She is very friendly and with lots of smiles. That makes us happy and great atmosphere. Honestly, I wish she was always there when I go to this restaurant. Highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Faizan Darsot
I found the owner of this place really cares about her customers and the food was really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bibimbob
lagcom2000
This restaurant serves what can be described as physical embodiments of a Korean immigrant’s identity crisis. It is neither truly Korean, but it’s too scared to be fully American. It is also trying to be literally every Korean restaurant at once, like a Korean immigrant trying to compensate for their perceived loss of the Korean identity. The result is a confused mess of a restaurant, where you can eat Korean-Chinese noodles next to a group of people eating Korean barbecue. If you’re looking for a facsimile of Korea, maybe this might be what you’re looking for, but this is not a very authentic nor frankly a good experience.
Atmosphere: 4
Food: 1
Service: 3
Kova _Cornet
Absolutely amazing! I love this place! The Seoul become my favorite Korean restaurant. The staff is friendly and fast serving. The food is so tasty, the manager was considerate and generous, and she walked around each table to check and ask customers if the food was good or if need anything. I feel like we were taken care of. I will definitely go back again.
Atmosphere: 5
Food: 5
Service: 5
Dongwon Kim
BBQ order 밥 order
Atmosphere: 3
Food: 3
Service: 3
Conrad
Absolutely delicious, friendly staff and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bibimbob, Angus Dumplings, Combo a Bulgogi, Seafood Pancake
Blake Furnari
FANTASTIC SERVICE!!! It’s the best Korean restaurant I have ever been too. I tried to introduce my friends to a good Korean restaurant and I think I did a great job! Amazing service, the staff is very friendly. Meat quality is top notch. Even the owner herself came and cooked the meat for us. It was so delicious! I wish I can give a big Christmas bonus. Merry Christmas 👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Megan Lee
Go Blue! Visit this Korean restaurant first time Saturday this place was very busy, must be a reason because our host was incredible nice patient and attentive everything was fresh and tasty. It was a great night and was such a great experience.
Soon as an open the door the host was super nice smile . She led us to the table very kindly. She made us feel real special. She explained the menu which made it easy to understand. I really enjoyed my best friend birthday on Saturday . I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banchan
Youngsoon Jang
Love this place! The best Korean food in Ann Arbor. Everything I had was authentic and delicious; the fresh BBQ meat was so special and the soup and cold noodles have full of flavors. Manager was so friendly and servers also were nice. I will definitely go there again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
Michelle S
Amazing! Staff very professional. Went on 10/6 in the evening. One lady who looked to be in charge was very professional.
Atmosphere: 5
Food: 5
Service: 5
Hongxia Yin
I went to this place for dinner last night, service is excellent, we were very impressed by how it strikes a perfect balance between casual and upscale. The staff were very understanding.Manager is kindly and friendly. This place must.
Atmosphere: 5
Food: 4
Service: 5
Denise Sugira
I was there on October 5th on Saturday, the service was excellent especially the manager was so kind, friendly, and She gave me excellent service. I highly recommend the restaurant.
I rarely write negative reviews, but I had a frustrating experience ordering online from The Seoul. Their active website, which listed the correct address and phone number, allowed me to place a pickup order and charged my card, but I never received a confirmation email. After 30 minutes of waiting for confirmation, I called the restaurant, and a manager was quick to tell me that their website was "closed" and that I needed to dispute the charge with my credit card company. It was unclear where my payment had gone, and I wish the website had been properly disabled to prevent this issue. The restaurant staff seemed unsurprised but unapologetic, and insisted on the dispute route rather than offering any direct assistance, which made the refund process difficult when I tried to settle the dispute with my credit card company later. I love the food here, but given the lack of acknowledgment of the inconvenience, I’m hesitant to return.
Food: 5
Service: 1
I’ve eaten here once in the past and enjoyed the food but thought that the service was not great. Tried to order for takeout today as I was craving Korean food and they are the closest Korean restaurant to my job where I work alone and cannot leave for more than 5 minutes. After arriving I provided my name for the order and was told that they didn’t have it because they “had just shut down their website”. I ordered my food at 2:18pm and waited 30 minutes before going in to pick it up meanwhile I received no call that my order would not be going through. I could have ordered from somewhere else. Instead I now have a $35 charge for food I never received and there was no effort from the host to remedy the situation. Save yourself the time and money, this place is not worth it, I will never be ordering here again.
Atmosphere: 3
Food: 3
Service: 1
This is the best Korean restaurant I've ever went to.
The banchan was quite good to start. Service was fantastic and efficient too. They keep filling water without us even asking. It seems like the manager treated employee and customer very well.
She is very friendly and with lots of smiles. That makes us happy and great atmosphere. Honestly, I wish she was always there when I go to this restaurant. Highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
I found the owner of this place really cares about her customers and the food was really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bibimbob
This restaurant serves what can be described as physical embodiments of a Korean immigrant’s identity crisis. It is neither truly Korean, but it’s too scared to be fully American.
It is also trying to be literally every Korean restaurant at once, like a Korean immigrant trying to compensate for their perceived loss of the Korean identity.
The result is a confused mess of a restaurant, where you can eat Korean-Chinese noodles next to a group of people eating Korean barbecue.
If you’re looking for a facsimile of Korea, maybe this might be what you’re looking for, but this is not a very authentic nor frankly a good experience.
Atmosphere: 4
Food: 1
Service: 3
Absolutely amazing! I love this place! The Seoul become my favorite Korean restaurant. The staff is friendly and fast serving. The food is so tasty, the manager was considerate and generous, and she walked around each table to check and ask customers if the food was good or if need anything. I feel like we were taken care of. I will definitely go back again.
Atmosphere: 5
Food: 5
Service: 5
BBQ order
밥 order
Atmosphere: 3
Food: 3
Service: 3
Absolutely delicious, friendly staff and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bibimbob, Angus Dumplings, Combo a Bulgogi, Seafood Pancake
FANTASTIC SERVICE!!! It’s the best Korean restaurant I have ever been too. I tried to introduce my friends to a good Korean restaurant and I think I did a great job! Amazing service, the staff is very friendly. Meat quality is top notch. Even the owner herself came and cooked the meat for us. It was so delicious! I wish I can give a big Christmas bonus. Merry Christmas 👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Go Blue! Visit this Korean restaurant first time Saturday this place was very busy, must be a reason because our host was incredible nice patient and attentive everything was fresh and tasty. It was a great night and was such a great experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Soon as an open the door the host was super nice smile . She led us to the table very kindly. She made us feel real special. She explained the menu which made it easy to understand. I really enjoyed my best friend birthday on Saturday . I highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banchan
Love this place!
The best Korean food in Ann Arbor. Everything I had was authentic and delicious; the fresh BBQ meat was so special and the soup and cold noodles have full of flavors.
Manager was so friendly and servers also were nice. I will definitely go there again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
Amazing! Staff very professional. Went on 10/6 in the evening. One lady who looked to be in charge was very professional.
Atmosphere: 5
Food: 5
Service: 5
I went to this place for dinner last night, service is excellent, we were very impressed by how it strikes a perfect balance between casual and upscale. The staff were very understanding.Manager is kindly and friendly. This place must.
Atmosphere: 5
Food: 4
Service: 5
I was there on October 5th on Saturday, the service was excellent especially the manager was so kind, friendly, and She gave me excellent service. I highly recommend the restaurant.
Atmosphere: 5
Food: 3
Service: 5
Loading...