I ate here for the first time last week and I LOVED it (went in person). Then I ordered it from the app for delivery yesterday and I ordered the same sandwich (pesto grilled cheese or something like that) and the sandwich that was delivered was not the same one at all - it was literally a singular slice of some kind of cheese between the bread LOL I got this as part of the get two combo thing and the salad I got with it was good but for $12 ish bucks-ish I would hope that the quality would match the cost but I mean…just look at the photos attached. I’m gonna try this place again because now it’s a 1:1 ratio of good:bad so maybe third times a charm ??
Atmosphere: 5
Food: 2
Service: 5
Michelle Snead
The soups are amazing! The Mandarin Cardamom taste delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie Soup, New England Clam Chowder
Kathleen Monroe
I was there Friday (23) and the woman working was so kind and helpful. Tasted some soup. She explained how to order. I will definitely go back! I had the stuffed pepper soup.
Atmosphere: 4
Food: 5
Service: 5
Stephanie Toarmina
Tonight was our first time trying Zoup and we were impressed. The staff was very friendly and helpful in explaining the menu and options to us. Samples of soup is always a bonus. And both of the sandwiches we got were absolutely delicious. We will definitely be back!
Food: 5
Service: 5
Recommended dishes: Sandwich
Raquel Cantu
The crew were so friendly and I loved that you can sample the soups before making your choice. I enjoyed the Crab and Corn chowder it was delicious, so was the baguette I got with it. The manager was so helpful and worked right alongside the staff.
Atmosphere: 5
Food: 5
Service: 5
David Karns
Pretty gross. Went in at 5 for dinner. Soups have been sitting uncovered all day - skin on top, discolored, god knows what has fallen into them all day. Crude sign in the door “all sandwiches are deli style”. Place looked dirty. Hard pass. Will not be back.
Atmosphere: 1
Food: 1
Service: 5
Hasan Shanawani
Open Sunday! Looked closed from outside. Dalia (sp?) new manager is really kind and friendly. She’s having a lot of fun with her younger (teen?) staff, quizzing them on 80s songs playing overhead. Quick food, great taste.
Atmosphere: 4
Food: 4
Service: 5
Amy Albinger (SkellDoll)
The people here are the nicest, good food and prepared quickly. Definitely going back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie Soup
Jon Kephart
Online order which was not ready 15+ minutes after it was scheduled. Server made it after taking an order. He played with bread but did not put it in bag with soups and forgot the crumble for pot pie. Called only for them to make excuses about not being able to get manager until after they closed. No refunds or credits or apologies.
Shout out to Jaylin and Cortez at Zoup in Ann Arbor for awesome customer service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lobster Bisque
Toarmina’s Pizza Michigan Ave Store
They finally have a new manager and they are making it the food great again and serving
Atmosphere: 5
Food: 5
Service: 5
Ben Vargo
Never got asked if I wanted to try any of the soups, it didn’t seem very busy in there but I still sat there for 30 minutes watching the employees just walk back and forth from the back room not carrying anything. People behind me in line were receiving their food before me while I waited for my soup and sandwich. Didn’t have any order to the way the food was being made- multiple people making the same sandwich while there are 6 cups of soup sitting on the counter the entire time getting cold. Finally I just gave up and asked for a refund because I only had 30 minutes for my lunch break and I get scoffed at and told to just keep my chips as if it’s some sort of reimbursement. Wont be returning
Atmosphere: 1
Food: 2
Sam Minnette
We love this place! Always a fun time and they have delicious and creative soups. One of our favorite places to grab a delicious meal with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Soup Bowl of Soup, French Bread, Lobster Bisque, New England Clam Chowder
Sydney Hutchinson
Dahlia was so wonderful! The food was delicious and the service was INCREDIBLE!!
I ate here for the first time last week and I LOVED it (went in person). Then I ordered it from the app for delivery yesterday and I ordered the same sandwich (pesto grilled cheese or something like that) and the sandwich that was delivered was not the same one at all - it was literally a singular slice of some kind of cheese between the bread LOL I got this as part of the get two combo thing and the salad I got with it was good but for $12 ish bucks-ish I would hope that the quality would match the cost but I mean…just look at the photos attached. I’m gonna try this place again because now it’s a 1:1 ratio of good:bad so maybe third times a charm ??
Atmosphere: 5
Food: 2
Service: 5
The soups are amazing! The Mandarin Cardamom taste delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie Soup, New England Clam Chowder
I was there Friday (23) and the woman working was so kind and helpful. Tasted some soup. She explained how to order. I will definitely go back! I had the stuffed pepper soup.
Atmosphere: 4
Food: 5
Service: 5
Tonight was our first time trying Zoup and we were impressed. The staff was very friendly and helpful in explaining the menu and options to us. Samples of soup is always a bonus. And both of the sandwiches we got were absolutely delicious. We will definitely be back!
Food: 5
Service: 5
Recommended dishes: Sandwich
The crew were so friendly and I loved that you can sample the soups before making your choice. I enjoyed the Crab and Corn chowder it was delicious, so was the baguette I got with it. The manager was so helpful and worked right alongside the staff.
Atmosphere: 5
Food: 5
Service: 5
Pretty gross. Went in at 5 for dinner. Soups have been sitting uncovered all day - skin on top, discolored, god knows what has fallen into them all day. Crude sign in the door “all sandwiches are deli style”. Place looked dirty. Hard pass. Will not be back.
Atmosphere: 1
Food: 1
Service: 5
Open Sunday! Looked closed from outside. Dalia (sp?) new manager is really kind and friendly. She’s having a lot of fun with her younger (teen?) staff, quizzing them on 80s songs playing overhead. Quick food, great taste.
Atmosphere: 4
Food: 4
Service: 5
The people here are the nicest, good food and prepared quickly. Definitely going back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie Soup
Online order which was not ready 15+ minutes after it was scheduled. Server made it after taking an order. He played with bread but did not put it in bag with soups and forgot the crumble for pot pie. Called only for them to make excuses about not being able to get manager until after they closed. No refunds or credits or apologies.
Atmosphere: 3
Food: 5
Service: 1
Employees here are pretty nice. Food ok.
Restaurantji Recommends
Shout out to Jaylin and Cortez at Zoup in Ann Arbor for awesome customer service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lobster Bisque
They finally have a new manager and they are making it the food great again and serving
Atmosphere: 5
Food: 5
Service: 5
Never got asked if I wanted to try any of the soups, it didn’t seem very busy in there but I still sat there for 30 minutes watching the employees just walk back and forth from the back room not carrying anything. People behind me in line were receiving their food before me while I waited for my soup and sandwich. Didn’t have any order to the way the food was being made- multiple people making the same sandwich while there are 6 cups of soup sitting on the counter the entire time getting cold. Finally I just gave up and asked for a refund because I only had 30 minutes for my lunch break and I get scoffed at and told to just keep my chips as if it’s some sort of reimbursement. Wont be returning
Atmosphere: 1
Food: 2
We love this place! Always a fun time and they have delicious and creative soups. One of our favorite places to grab a delicious meal with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Soup Bowl of Soup, French Bread, Lobster Bisque, New England Clam Chowder
Dahlia was so wonderful! The food was delicious and the service was INCREDIBLE!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Lobster Bisque, Pesto Grilled Cheese
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