I frequently get skipped in the drive-thru because they either tell me to wait or no one answers when I pull up. Meanwhile the other line keeps moving.
Atmosphere: 3
Food: 3
Service: 1
Alexa Williams
McDonald's in City of Bangor, Michigan at about 6:40pm on 12/31/25 - We got each of our dogs a cheeseburger, my husband opened one and there was a BITE taken out of it…..HOW DOES THIS HAPPEN?!?! All of our other food was fine….or so we hope since we already ate it and fed it to our child. I have never really believed stuff like this when i have seen it online… but now we have just experienced it first hand. Absolutely disgusting.
Emmet Pilsworth
Employees are great i have no problems with them. The prices at this mcdonalds are maxed or at the very least higher than all the other mcdonalds ive been to. Use the app check for yourself you can change location on the fly. The one on west main near kzoo has everything almost 50 cents less. They also start thier employees at a lower rate than other mcdonalds. Even though the other mcdonalds ive been to have lower prices. Also havnt had hot chocolate in months and its the middle of winter.
Atmosphere: 2
Food: 2
Service: 4
David Martinez
Horrible service by far the worst mc Donald's in America
Atmosphere: 1
Food: 3
Service: 1
Coach Smiff
I normally don't post negative reviews but today's experience was beyond ridiculous. I normally go through the drive through because the staff is friendly and tons of fun. Today, the drive through line was near the lobby door so I decided to switch my mobile app order (which I used at 9:32am) from drive through pick up to lobby because no customers were at the counter. I go inside and stood at the counter and wasn't acknowledged for 3-4 minutes. I was finally waited on and gave them my order number. At 9:48am, I finally asked could I just cancel my order. I was told no and that they were waiting on coffee to be made...coffee. I was offered a replacement but I don't like the other McCafe options. I was given my food and told that they were waiting for coffee BUT nobody was making coffee. So at 9:52am I grabbed my food and left without my coffee but with a ton of frustration because 4 vehicles that pulled in as I was walking inside, were given food in the drive through as I waited for coffee. Absolutely Horrible and Shameful Experience!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger, Big Mac, Chicken Mcnuggets, Egg Mcmuffin, Hamburger, Sausage, Mcdouble, Big Breakfast with Hotcakes, Double Cheeseburger, World Famous Fries, Quarter Pounder Hamburger, Mcflurry with Oreo Cookies, French Fries, Bacon Egg and Cheese and Hash Browns with Vanilla Latte, French Fry
Amy S
Why do you have employees yelling threw the restaurant using inappropriate language? Won't be going back!
Atmosphere: 1
Food: 1
Service: 1
LaLa Hill
I don't care for McDonald's but the grandkids love it.
Atmosphere: 2
Food: 2
Service: 3
Ricardo Torres
Real slow service
Atmosphere: 2
Food: 2
Service: 1
Pamela Williams
Good service
Kid-friendliness: Kid friendly
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Chicken Mcnuggets
Stacy Geary
Sorry if I hurt anyone's feelings. But several of your employees really need to got to work with better hygiene. These people smell horrible even after they have left the immediate area, the oder is still there for a while. Please do better for everyone.
Horrible customer service you wait 10 minutes in drive-thru line and they helped all the lane before even bothering with helping you horrible service
Lilpat Rose
She was very helpful with explaining what it was exactly that I wanted to order and she was very courteous and a smile for days
Michael Vosburg
Need to remove the park to the side.
Food: 3
Service: 3
Recommended dishes: Sandwich
Ashley V
I wasn't going to write a review, but I'm still irritated at the service. I waited in line. Silence. Another car pulled up in the other lane and had their order taken right away. Fine, mistakes happen. But then I order and pull up. It's 10pm, No one is at the window, so I pull up. I'm already at the next window and Then this lady starts screaming at me leaning out the cashier window "I said 1st window!". Then She comes up there to get my payment and just starts lecturing me "I said first window. You should have waited, blah blah". I'm like look lady I waited you weren't there so I pulled up. She keeps going on and on. I had to actually ask her to stop lecturing me like a child it was so ridiculous. It's not my job to be at the window, it's yours. Sorry you had to walk 10 extra steps? But it does not excuse your rude behavior. Be better. To the manager on duty (12/9/24), thanks for the hot fries.
I frequently get skipped in the drive-thru because they either tell me to wait or no one answers when I pull up. Meanwhile the other line keeps moving.
Atmosphere: 3
Food: 3
Service: 1
McDonald's in City of Bangor, Michigan at about 6:40pm on 12/31/25 - We got each of our dogs a cheeseburger, my husband opened one and there was a BITE taken out of it…..HOW DOES THIS HAPPEN?!?! All of our other food was fine….or so we hope since we already ate it and fed it to our child. I have never really believed stuff like this when i have seen it online… but now we have just experienced it first hand. Absolutely disgusting.
Employees are great i have no problems with them. The prices at this mcdonalds are maxed or at the very least higher than all the other mcdonalds ive been to. Use the app check for yourself you can change location on the fly. The one on west main near kzoo has everything almost 50 cents less. They also start thier employees at a lower rate than other mcdonalds. Even though the other mcdonalds ive been to have lower prices. Also havnt had hot chocolate in months and its the middle of winter.
Atmosphere: 2
Food: 2
Service: 4
Horrible service by far the worst mc Donald's in America
Atmosphere: 1
Food: 3
Service: 1
I normally don't post negative reviews but today's experience was beyond ridiculous. I normally go through the drive through because the staff is friendly and tons of fun. Today, the drive through line was near the lobby door so I decided to switch my mobile app order (which I used at 9:32am) from drive through pick up to lobby because no customers were at the counter. I go inside and stood at the counter and wasn't acknowledged for 3-4 minutes. I was finally waited on and gave them my order number. At 9:48am, I finally asked could I just cancel my order. I was told no and that they were waiting on coffee to be made...coffee. I was offered a replacement but I don't like the other McCafe options. I was given my food and told that they were waiting for coffee BUT nobody was making coffee. So at 9:52am I grabbed my food and left without my coffee but with a ton of frustration because 4 vehicles that pulled in as I was walking inside, were given food in the drive through as I waited for coffee. Absolutely Horrible and Shameful Experience!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger, Big Mac, Chicken Mcnuggets, Egg Mcmuffin, Hamburger, Sausage, Mcdouble, Big Breakfast with Hotcakes, Double Cheeseburger, World Famous Fries, Quarter Pounder Hamburger, Mcflurry with Oreo Cookies, French Fries, Bacon Egg and Cheese and Hash Browns with Vanilla Latte, French Fry
Why do you have employees yelling threw the restaurant using inappropriate language? Won't be going back!
Atmosphere: 1
Food: 1
Service: 1
I don't care for McDonald's but the grandkids love it.
Atmosphere: 2
Food: 2
Service: 3
Real slow service
Atmosphere: 2
Food: 2
Service: 1
Good service
Kid-friendliness: Kid friendly
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Chicken Mcnuggets
Sorry if I hurt anyone's feelings. But several of your employees really need to got to work with better hygiene. These people smell horrible even after they have left the immediate area, the oder is still there for a while. Please do better for everyone.
Atmosphere: 1
Restaurantji Recommends
Horrible customer service you wait 10 minutes in drive-thru line and they helped all the lane before even bothering with helping you horrible service
She was very helpful with explaining what it was exactly that I wanted to order and she was very courteous and a smile for days
Need to remove the park to the side.
Food: 3
Service: 3
Recommended dishes: Sandwich
I wasn't going to write a review, but I'm still irritated at the service. I waited in line. Silence. Another car pulled up in the other lane and had their order taken right away. Fine, mistakes happen. But then I order and pull up. It's 10pm, No one is at the window, so I pull up. I'm already at the next window and Then this lady starts screaming at me leaning out the cashier window "I said 1st window!". Then She comes up there to get my payment and just starts lecturing me "I said first window. You should have waited, blah blah". I'm like look lady I waited you weren't there so I pulled up. She keeps going on and on. I had to actually ask her to stop lecturing me like a child it was so ridiculous. It's not my job to be at the window, it's yours. Sorry you had to walk 10 extra steps? But it does not excuse your rude behavior. Be better.
To the manager on duty (12/9/24), thanks for the hot fries.
Atmosphere: 1
Food: 4
Service: 1
No complaints, food was good and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fry
Loading...