First time going to Biggby. It was fantastic! Way better than the bigger name coffee shops on every corner. The staff (Aubrey and two others) were super helpful in helping me pick a drink. It was delicious! I was with a group, and everyone loved what they got and commented on how friendly employees were to each of us! I will make this a regular stop and hope they expand around the country. Thank u!
Erica Collins
very poor customer service. my mom got a coffee told him he put a bit to much chocolate on top and asked him to take some off it was just the whip cream. and to be a smart @$$ he barely squirted any chocolate at all. normally hes decent not today. i believe hes the manager there
Jessica Beck
The ladies at the drive thru were super friendly 😁
Randy Hommerding
Coffee pretty good 👍
Nickole Evans
Went through the drive through was very articulate about my order, drive though employee even repeated it back. I got to the window to get my drink, and it was made all wrong. I asked for sweat cream foam, and the normal things that came on it with two pumps of mellow. I brought the drink back into the restaurant, and told them it was wrong. The young lady with the blonde hair, ( not allowed to know her name per employees) with short shorts on and a t shirt on told me that I need to try it and became aggressive with me because I told her it was wrong; and why would I need to take a drink of it when I know how I receive my drink? She kept forcing me to try it; I said this is whipped topping and it did not have the proper texture or flavor to it. She again tried to force it on me, sorry again this is not what I paid for. She then snatched it from the counter “ I WILL REMAKE IT” then preceded to confront me many times about how my drink was to be made; I’m not sure how many time I need to tell this person who now is wanting to be very aggressive with her tone. It’s fairly simple you didn’t listen the first five times I had told you what I wanted; and yet continue to fight with a customer.
The professionalism is not appropriate, and if she can’t conduct herself in a manner which her job is required she should no longer work in that establishment. To treat customers like this, it’s very shameful.
So to the girl at the drive though window on Thursday 13th on Becky; you need to learn to respect your customers; and work on your character in general. Rude, and nasty behavior is unacceptable in any job you go to.
Nichole Marie
❤️ 😍 these ladies and gentlemen here..
Rae Cribbs
The Best Biggby with the BEST STAFF!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Creme Freeze
Diego Rodriguez
Want to spend too much? Waste 35 minutes waiting for 1 drink? Try biggby today!
Atmosphere: 1
Food: 1
Service: 1
IBLUDGEON 4FUN
It's a bigby and it's by the house. The workers are all very nice and the coffee us almost always correct
Atmosphere: 4
Food: 3
Service: 4
Darrell Baines
Great coffee and quick service. The people working are very nice.
Cant seem to get coffee right and i go there 4 times a week
Atmosphere: 1
Food: 1
Service: 1
Molly DeGraff
This place was SO FAST!!!! I couldn't believe it. Everyone was really nice and enthusiastic!! Drinks were great, the food was amazing and hot!! I would recommend it 100%! Although it's a little expensive it's worth it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Creme Freeze, Donut Holes, Bagel & Cream Cheese, Lemonade, Egg Sausage Waffle Sandwich, Make Your Own Maple Waffle
T Law44
Been to the Beckley rd. Location 4 times now and all 4 times my order was completely messed up and the coffee was watered down will be going to Schoolcraft Location from now on.
Atmosphere: 3
Service: 1
wizzll tipswell
Wanted to get coffee for my team an I ordered it at the wrong location. Hum you figure no BIGGE...No not here they Wanted me to purchase the order over again an pay instead of replacing it from the other location who was on the Phone an totally agreed that they do fix this kind of issue. So never from Beckley rd biggby ..Waste of time...
Vanessa Prange
My only complaint about this place is location. The drive-through is not in the best place for the traffic of the area. It gets complicated and very congested at times.
First time going to Biggby. It was fantastic! Way better than the bigger name coffee shops on every corner. The staff (Aubrey and two others) were super helpful in helping me pick a drink. It was delicious! I was with a group, and everyone loved what they got and commented on how friendly employees were to each of us! I will make this a regular stop and hope they expand around the country. Thank u!
very poor customer service. my mom got a coffee told him he put a bit to much chocolate on top and asked him to take some off it was just the whip cream. and to be a smart @$$ he barely squirted any chocolate at all. normally hes decent not today. i believe hes the manager there
The ladies at the drive thru were super friendly 😁
Coffee pretty good 👍
Went through the drive through was very articulate about my order, drive though employee even repeated it back. I got to the window to get my drink, and it was made all wrong. I asked for sweat cream foam, and the normal things that came on it with two pumps of mellow. I brought the drink back into the restaurant, and told them it was wrong. The young lady with the blonde hair, ( not allowed to know her name per employees) with short shorts on and a t shirt on told me that I need to try it and became aggressive with me because I told her it was wrong; and why would I need to take a drink of it when I know how I receive my drink? She kept forcing me to try it; I said this is whipped topping and it did not have the proper texture or flavor to it. She again tried to force it on me, sorry again this is not what I paid for. She then snatched it from the counter “ I WILL REMAKE IT” then preceded to confront me many times about how my drink was to be made; I’m not sure how many time I need to tell this person who now is wanting to be very aggressive with her tone.
It’s fairly simple you didn’t listen the first five times I had told you what I wanted; and yet continue to fight with a customer.
The professionalism is not appropriate, and if she can’t conduct herself in a manner which her job is required she should no longer work in that establishment. To treat customers like this, it’s very shameful.
So to the girl at the drive though window on Thursday 13th on Becky; you need to learn to respect your customers; and work on your character in general. Rude, and nasty behavior is unacceptable in any job you go to.
❤️ 😍 these ladies and gentlemen here..
The Best Biggby with the BEST STAFF!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Creme Freeze
Want to spend too much? Waste 35 minutes waiting for 1 drink? Try biggby today!
Atmosphere: 1
Food: 1
Service: 1
It's a bigby and it's by the house. The workers are all very nice and the coffee us almost always correct
Atmosphere: 4
Food: 3
Service: 4
Great coffee and quick service. The people working are very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Maple Waffle
Restaurantji Recommends
Cant seem to get coffee right and i go there 4 times a week
Atmosphere: 1
Food: 1
Service: 1
This place was SO FAST!!!! I couldn't believe it. Everyone was really nice and enthusiastic!! Drinks were great, the food was amazing and hot!! I would recommend it 100%! Although it's a little expensive it's worth it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Creme Freeze, Donut Holes, Bagel & Cream Cheese, Lemonade, Egg Sausage Waffle Sandwich, Make Your Own Maple Waffle
Been to the Beckley rd. Location 4 times now and all 4 times my order was completely messed up and the coffee was watered down will be going to Schoolcraft Location from now on.
Atmosphere: 3
Service: 1
Wanted to get coffee for my team an I ordered it at the wrong location. Hum you figure no BIGGE...No not here they Wanted me to purchase the order over again an pay instead of replacing it from the other location who was on the Phone an totally agreed that they do fix this kind of issue. So never from Beckley rd biggby ..Waste of time...
My only complaint about this place is location. The drive-through is not in the best place for the traffic of the area. It gets complicated and very congested at times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: lg Hot Teddy Bear
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