Cottage Inn Pizza Bay City

The service at the counter is great.

Canceled order on doordash as dasher was waiting for the order. They waited about 30 minutes after we placed it until they decides to cancel. Probably wanted to close up shop and not make anymore food. Whack.

My mom, sister and I got together for game night last weekend. We decided we were hungry and the concensus was pizza. We chose Cottage Inn because my mom had a coupon. We ordered the mushroom, mild pepper and bkack olive pie. Omg! It was delicious! I must say that the crust and cheese were my faves. We loved it and will definately order again. Bty, the order staff was friendly and patient. We were bumbling around with the coupon and changing our minds for a bit. So, thank you for that and that tasty pie. Nothing left!

Cottage Inn stole my money. I placed an order for 2 pizzas 45 minutes before they closed and it was supposed to get here by about 9pm. Unfortunately, the food did not arrive. I tried calling, but no one picked up. I tried at least ten times to get through and find out where our food was. No one ever answered. By 9:15 it still wasn't here, so we ordered from somewhere else. WELL. Turns out they did deliver it, but 9:30. The driver didn't even knock, and we didn't know the food was there. My husband found it at about 2am. Cottage Inn is REFUSING to give me back my money ($50), even though this is completely their fault. They want to give me a credit or remake the food. In this economy?? I WANT ALL MY MONEY BACK. NO CREDITS. NO FOOD. MONEY. I also have video of the driver dropping off the food and leaving without a knock. The person who is working today, June 14, at 1:30pm was incredibly rude and was unwilling to help me in the way I needed help. She called *me* unreasonable and unprofessional.

Bro it's $50. You have that kind of money but I don't. We will never order from this place again if they don't give me a complete refund. This is so ridiculous.

Went inside to pickup dinner, staff was courteous and helpful, we purchased the Artichoke and Chicken pizza , it was absolutely amazing and delicious will definitely order one of the specialty pizzas again

Friendly staff. Good pizza 🍕

Pizza was so good!! I will definitely be going back soon, loved the crust 🍕🍕🍕

Ordered on doordash. Got a bolt/screw in my Cesar salad.

Tried it for the first time. Very good. We will try it again. ( but only with a coupon)

Atmosphere: 5

Food: 5

Service: 5

The last few times I ordered it's been absolutely delicious I also like when I call I just repeat my order and they bring it up and it's perfect

The company messed up on multiple orders and uncooked pizza. Was told when called the company that because we ordered third party that there is nothing they can do to contact third party. Wasn't asking for a refund but employee refused to do anything not even an apology. Asked to speak with higher up and was denied and hung up on. Will never order from this place again. Third party or directly.

Food: 1

Service: 1

Fantastic Pizza - quality - and affordability.

Went with the traditional crust, 3 toppings, and flavored crust and was very pleased.

I could tell that my Pepperoni, Bacon, Mushroom was made fresh to order - my pizza was hot and had the whole “stretchy” cheese feel even after the drive home.

Plus - for under $15 (this one meal, carried into lunch the next day with leftovers) I was impressed with the level of excellence.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Excellent take out, room for dine in but not advised.

Atmosphere: 1

Food: 5

Service: 5

These guys are great.

Atmosphere: 5

Food: 5

Service: 5

We love the food so much. The garlic butter sauce is so good we always get some with our food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Butter Dipinn Sauce