Cracker Barrel Old Country Store

2854 Wilder Rd, Bay City
(989) 671-9905

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I took my mom here for Mother's day. The food was incredible. There was an issue with my chicken...the manager came right to the table explained what happened and offered a few options. I was fine with any of them...then without me causing a fuss...jebsaid I will give you an extra chicken breast....perfect! This was excellent customer service...hats off to the manager and staff
They wer out of meatloaf and failed to tell our waitress. She did a great job dealing with the situation.
Also they have reduced the portions to a riduculous amount. The side of apples is over $4 and there were 6 pieces. And the chicken and dumplin I ordered were watered down and luke warm. This was at 5:30 PM.
Definitely room for improvement.
Ordered the Monday chicken and rice special. It was OK but the portion was skimpy. Would have guessed it to be a lunch portion, not a dinner portion. Also ordered the onion petals. They were pretty good and a reasonable portion size.

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Cracker Barrel Old Country Store

2854 Wilder Rd, Bay City, MI 48706
(989) 671-9905