Arby's
$ • Fast Food
Hours:
890 E Napier Ave, Benton Harbor
(269) 925-8497
About Arby's
Customers' Favorites
Arby's Reviews
Ratings
Menu


Hours
Monday | 10AM - 1AM |
Tuesday | 10AM - 1AM |
Wednesday | 10AM - 1AM |
Thursday | 10AM - 1AM |
Friday | 10AM - 2AM |
Saturday | 10AM - 1AM |
Sunday | 10AM - 1AM |
Arby's, a popular fast-food restaurant, has received mixed reviews from its customers. While the staff is generally described as friendly and helpful, the restaurant has faced some notable challenges.
Customers have reported experiencing very long wait times, even when using the app, and orders have been consistently incorrect, with one customer receiving someone else's order entirely. The staff's response to these issues has been perceived as lacking concern or apology.
Despite these drawbacks, the menu offerings, such as the Wagyu burger, have been praised as tasty. The restaurant's cleanliness and spaciousness for dining have also been noted as positive aspects.
Overall, Arby's seems to struggle with providing a consistent and satisfactory customer experience, with issues ranging from long wait times to order mix-ups. While the food and staff are generally well-received, the restaurant may need to address these concerns to improve customer satisfaction.