About a week ago i took my family out to mcdonalds was in drive thru. Placed order thought was little cheap so had repeat order. Repeated everything i ordered. But when i got to get my food there was no fries. So i told them i was missing 2 fries. He had me check receipt. I said sorry can i just order 2 then. He goes pull forward come inside and use the kiosk. I said sorry but iam not doing that already waiting 20+ minutes. Then employee stormed off so i thought he was ringing me in. Comes back and throws a bag of fries at me spilling all over me amd my car. Not handing them to me literally throws them and says get the hell outta here were busy. I was caught off gaurd like what the heck just happened. Then i said i wanted to speak with manager which didnt even appologize for employee but hands me a small frie to make up for it.... so not only food thrown at me but then yelled at by staff dont plan return.
Atmosphere: 1
Food: 1
Service: 1
Richard Enoch
Ordered a Bacon Double Quarter Pounder with Cheese... and they forgot the bacon. Brought it back to the counter, they apologized, and they cooked a new one for me.Place was clean and other than the mishap which was resolved, everything was good.
Atmosphere: 5
Food: 5
Service: 5
Sherry Schluckbier
Order was not how I asked for it to be
Atmosphere: 3
Food: 3
Service: 4
Logan Roby
the staff was awesome and I made their night
Atmosphere: 5
Food: 5
Service: 5
Danielle Wegrecki
Foods always fresh and the employees are nice?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Ron Cole
Prompt recognition by staff when entering asking if i needed
Atmosphere: 5
Food: 5
Service: 5
Roger Robbins
Good food and
Atmosphere: 5
Food: 5
Service: 5
Sandi Flack
Usually just go through the drive-thru And the only thing is a lot of times it gets the order wrong. But they make sure you get your
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Cheeseburger, Mccafé Iced Caramel Mocha, Mcflurry with Oreo Cookies
David Sovis
In the past we have had good service, but, this is the second time in the past 2 weeks that we have ordered and found that our order was missing items that we paid for but did not RECEIVE. Not talking about straws and napkins either. Last time was a Big Mac, this time a 10 piece Chicken McNugget. VERY DISSAPOINTING!!! We used the app hoping for accuracy and convenience. All we get at this location is short orders. I think we will be avoiding this location from now on.
If you go here, 10/10 times they will mess up your order. You work at mcdonald’s and have one job.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
andrew bueche
My McDonald's experience was a win with the half-off deal on an iced coffee purchased through the app. The convenience of ordering and the cost savings added an extra layer of satisfaction to my coffee break. McDonald's app deals make it a smart and economical choice for a quick and refreshing beverage.
Atmosphere: 5
Food: 5
Service: 5
James Jackson
Today was a great day to order fast food! The Benzie crew supplied the best food we have purchased from any fast food in a long time! It was hot, fresh, and could have been used in an advertisement. It was a pleasant and refreshing surprise!
Atmosphere: 5
Food: 5
Service: 5
nikkita David
I had no money and I just wanted some waters for free cause they normally give free waters out with ice if you ask and the lady there told me they don’t give waters out that such a shame I went to my McDonald’s in traverse city and they gladly gave us free waters and they gave us a big smile and said don’t worry about them we’ll take care of youI ordered a burger after that at this location I’m pretty sure the girl put her spit on my burger because she recognized me I hope justice is served
About a week ago i took my family out to mcdonalds was in drive thru. Placed order thought was little cheap so had repeat order. Repeated everything i ordered. But when i got to get my food there was no fries. So i told them i was missing 2 fries. He had me check receipt. I said sorry can i just order 2 then. He goes pull forward come inside and use the kiosk. I said sorry but iam not doing that already waiting 20+ minutes. Then employee stormed off so i thought he was ringing me in. Comes back and throws a bag of fries at me spilling all over me amd my car. Not handing them to me literally throws them and says get the hell outta here were busy. I was caught off gaurd like what the heck just happened. Then i said i wanted to speak with manager which didnt even appologize for employee but hands me a small frie to make up for it.... so not only food thrown at me but then yelled at by staff dont plan return.
Atmosphere: 1
Food: 1
Service: 1
Ordered a Bacon Double Quarter Pounder with Cheese... and they forgot the bacon. Brought it back to the counter, they apologized, and they cooked a new one for me.Place was clean and other than the mishap which was resolved, everything was good.
Atmosphere: 5
Food: 5
Service: 5
Order was not how I asked for it to be
Atmosphere: 3
Food: 3
Service: 4
the staff was awesome and I made their night
Atmosphere: 5
Food: 5
Service: 5
Foods always fresh and the employees are nice?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Prompt recognition by staff when entering asking if i needed
Atmosphere: 5
Food: 5
Service: 5
Good food and
Atmosphere: 5
Food: 5
Service: 5
Usually just go through the drive-thru And the only thing is a lot of times it gets the order wrong. But they make sure you get your
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Cheeseburger, Mccafé Iced Caramel Mocha, Mcflurry with Oreo Cookies
In the past we have had good service, but, this is the second time in the past 2 weeks that we have ordered and found that our order was missing items that we paid for but did not RECEIVE. Not talking about straws and napkins either. Last time was a Big Mac, this time a 10 piece Chicken McNugget. VERY DISSAPOINTING!!! We used the app hoping for accuracy and convenience. All we get at this location is short orders. I think we will be avoiding this location from now on.
Atmosphere: 2
Food: 3
Service: 1
They don't get orders right and their food is
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Staff are always super friendly!
Atmosphere: 5
Food: 5
Service: 5
If you go here, 10/10 times they will mess up your order. You work at mcdonald’s and have one job.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
My McDonald's experience was a win with the half-off deal on an iced coffee purchased through the app. The convenience of ordering and the cost savings added an extra layer of satisfaction to my coffee break. McDonald's app deals make it a smart and economical choice for a quick and refreshing beverage.
Atmosphere: 5
Food: 5
Service: 5
Today was a great day to order fast food! The Benzie crew supplied the best food we have purchased from any fast food in a long time! It was hot, fresh, and could have been used in an advertisement. It was a pleasant and refreshing surprise!
Atmosphere: 5
Food: 5
Service: 5
I had no money and I just wanted some waters for free cause they normally give free waters out with ice if you ask and the lady there told me they don’t give waters out that such a shame I went to my McDonald’s in traverse city and they gladly gave us free waters and they gave us a big smile and said don’t worry about them we’ll take care of youI ordered a burger after that at this location I’m pretty sure the girl put her spit on my burger because she recognized me I hope justice is served
Atmosphere: 1
Food: 1
Service: 1