BIGGBY COFFEE

3600 12 Mile Rd, Berkley
(248) 268-1905

Recent Reviews

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Hannah Lock

I usually love Biggby. However my friends and I all got bragels at this location, and none of ours were toasted, and the cheese was not melted. In addition to that, there was a paper from the cheese in my sandwich. I also asked for cream cheese on both sides (and got charged for it) and only got it on one side :/

Atmosphere: 3

Food: 1

Service: 2

Richard

Tried because tim Hortons has become horrible and no different this place has no options for breakfast food and coffee is awful burnt how it always smells when I drive by gave it a chance never again coffee will go down the drain

Harry1607

Have never been to a Biggby Coffee before today. We are in town from San Antonio. We just wanted coffee after dinner in Berkley. Not sure about other comments regarding minorities being treated poorly, but my wife and daughter are mixed race and I’m white. None of us were treated very well by the black woman behind the counter but I’m not prepared to jump to the conclusion that race played a part in that. The black gentleman was nice and thanked us on our way out but my daughter was bothered by the woman’s attitude. As for the store, it’s a nothing special coffee shop with a weird vibe and the products have the feel of a bigish corporation. Coffee isn’t great, the food appears to be packaged which adds to that not-so-great vibe. The owner doesn’t respond to reviews and that tells me a lot about him, and the business reflects that attitude.

Atmosphere: 3

Food: 3

Service: 3

alexandra thompson

Awful customer service on 12/12:25 @ 8:25 am by
the cashier with the middle nose ring and beanie. Standing there shaking her head at me with attitude.

The only nice workers there was the guy and girl in the orangish shirt.

I ordered two butter bears with an extra shot and a Red Bull drink when I go to get my drinks I was only giving one coffee and one Red Bull. I go up to the girl and ask her. Hey I thought I ordered two of those. Did you ring me up for two and she looks at me all dumbfounded and annoyed. She said no you only ordered one, but I can check you out for another one. I told her no, I ordered two and then she just looked at me, shaking her head and rolling her eyes..
Roll the tape back hunny I said two.

Such awful customer service that’s how you act when you And you messed up the order…

Service: 1

Valerie Horner

I've never been here before but their coffee was delicious and the staff was very friendly

Atmosphere: 5

Food: 5

Service: 5

ماجد majed

Great experience)

Atmosphere: 5

Food: 4

Service: 4

Jared Peterson

hyper woke. play death metal on their phones for every patron to enjoy.

Atmosphere: 3

Food: 3

Service: 3

Brea McCamey

The barista was rude. I don’t care for this location.

Atmosphere: 2

Food: 5

Service: 1

Felaun B

I've been coming to this biggby for over a year. I hadn't been inside and sat for about 5 months. I ordered coffee and proceeded to work and I got strange looka from everyone sitting. I felt like I was in a horror movie and I was going to disappear if I didn't leave soon. The atmosphere has definitely changed. I'm a minority woman and that Biggby is no longer a safe place for minority women.

Atmosphere: 1

Food: 5

Service: 4

zelko519

Average coffee was served by a disinterested staffer. Nothing jumped out to want me the return. On a positive...Place was clean.

Aysha Cimone

Never disappointed 😍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg & Cheese Bragel, Teddy Bear, Snow Mint Mocha Cold Brew w Sweet Foam

Bean boy

THE FOOD IS NOT CELIAC SAFE NOT ALL THE WORKERS CARE AND MOST ALL FOOD IS CROSS CONTAMINATED WITH GLUTEN. DO NOT COME HERE IF YOU ARE CELIAC. saw the owner dip dishes in sanitizer and then use them again without properly cleaning. Also several workers on their phones while taking orders

Atmosphere: 1

Food: 1

Service: 1

Maya Carr

I’ve had a great Turkey breakfast sandwich here and the coffee is ALWAYS on point.

Atmosphere: 4

Food: 5

Service: 5

Medhat Basha

Nice staff

Annette Tant

They put the cream cheese on the bagel ?

Atmosphere: 5

Food: 5

Service: 5

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