5 stars all day came here to get lunch for my daughters before there swim class and was greeted with very nice people and the service was excellent this is gonna be our stop before swim class every week now afterschoolKid-friendliness: Very clean very nice space for an quick after school lunch before an activity
Atmosphere: 5
Food: 5
Service: 5
Jen Merritt
Subway decides to cancel parts of your order without telling you. You find out only when your food is delivered and people are missing meals. Not cool when trying to feed your family and your kids don't get their food. When you call to inquire, they hang up on you. I tried calling back multiple times to speak to a manger, again, they hang up. I give them zero stars.
Atmosphere: 1
Food: 1
Service: 1
Abdo Fadhel
Literally the worst subway I ordered 2 foot long tuna subs and they were cold barely had any cheese and vegetables mostly lettuce and barely any tuna and tasted like it was old
Atmosphere: 1
Food: 1
Service: 1
Melanie Whipple
Employees often do not show up for their shifts leaving service to function slowly. Electronic order processor for Door Dash Uber Eats and the Subway app does not work reliably at this store, which more often than not leaves the restaurant full of drivers and customers unable to pick up their orders. I had to escalate to the Subway Customer Care line in order to get a situation resolved. Of course the manager/owner did not refer me to this service, I had to find it myself. In general, I recommend that you go to a different location than this one if you are in a hurry or wish to enjoy the benefits that any of the pick up/delivery apps provide.
Atmosphere: 4
Food: 3
Service: 1
Road24122570448
Employees often do not show up for their shifts leaving service to function slowly. Electronic order processor for Door Dash Uber Eats and the Subway app does not work reliably at this store, which more often than not leaves the restaurant full of drivers and customers unable to pick up their orders. I had to escalate to the Subway Customer Care line in order to get a situation resolved. Of course the manager/owner did not refer me to this service, I had to find it myself. In general, I recommend that you go to a different location than this one if you are in a hurry or wish to enjoy the benefits that any of the pick up/delivery apps provide.
Brett Foreman
Kid-friendliness: Better since their spokesperson went to jail
Atmosphere: 5
Food: 5
Service: 5
Kathy Love
Aaron and Jerry accepted my order when they were about to close. They're kind and they know what customer service is all about. Reward them for their professionalism.
Atmosphere: 5
Food: 5
Service: 5
szintia53
Parking: Went late at night and still had to park at the end of the strip. Maybe be easier to park in back.
Keep it real
Have been working in the area for quite some time. I used to love going to this specific location. I don’t know what happened to the old employees but the new ones suck. They never have any cookies. Also, the employees barely speak. I understand all online orders are to be fulfilled, but that doesn’t give you right to ignore The current customers that are in the store do better
Atmosphere: 1
Food: 4
Service: 1
Jesse Long
I don't like to give businesses anything other than five stars but this place was slow I don't know if the girl just got the job there but it took her about 10 minutes to put two subs together and then she rung us up and it was like half the price so I probably shouldn't be
The staff was rude. There was something brown on my lunch meat and the staff would not allow me to show her what I was speaking about. There was a teenager who came from the back, like was it bring your kid to work day and be rude. I ordered three subs and miss rude staff almost made my six inch the twelve inch...I had the ultimate bmt .I said I was never returning to the location on Southfield Rd and tried this one on Woodward and I will not be returning!!!!
Atmosphere: 3
Food: 3
Service: 1
Liz Edwards
Jackie & Ceann went above & beyond. We needed a variety of subs right away & they took care of us. Every sub was wonderful! Thanks so much gals. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Cold Cut Combo, Oven Roasted Turkey, Subway Club
Aleshia Shadwell
The food they serve is so old the bread is growing mold. This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Melissa Armon
Just maybe an education on sandwich making or just make believe that each sandwich u make is for u. I asked for light cucumber however that doesn’t mean put all the light Begay les in the middle of the sandwich…….come on Subway artists we don’t really actually think this was it’s just really being lazy n not very subtle about it and I likeThis subway cuz the never busy n they on the way home
Atmosphere: 3
Food: 3
Service: 1
Della Simmons
Per my client he had the " Beast" 6 inch. And, could only eat 1/2 of the sandwich the first night.
5 stars all day came here to get lunch for my daughters before there swim class and was greeted with very nice people and the service was excellent this is gonna be our stop before swim class every week now afterschoolKid-friendliness: Very clean very nice space for an quick after school lunch before an activity
Atmosphere: 5
Food: 5
Service: 5
Subway decides to cancel parts of your order without telling you. You find out only when your food is delivered and people are missing meals. Not cool when trying to feed your family and your kids don't get their food. When you call to inquire, they hang up on you. I tried calling back multiple times to speak to a manger, again, they hang up. I give them zero stars.
Atmosphere: 1
Food: 1
Service: 1
Literally the worst subway I ordered 2 foot long tuna subs and they were cold barely had any cheese and vegetables mostly lettuce and barely any tuna and tasted like it was old
Atmosphere: 1
Food: 1
Service: 1
Employees often do not show up for their shifts leaving service to function slowly. Electronic order processor for Door Dash Uber Eats and the Subway app does not work reliably at this store, which more often than not leaves the restaurant full of drivers and customers unable to pick up their orders. I had to escalate to the Subway Customer Care line in order to get a situation resolved. Of course the manager/owner did not refer me to this service, I had to find it myself. In general, I recommend that you go to a different location than this one if you are in a hurry or wish to enjoy the benefits that any of the pick up/delivery apps provide.
Atmosphere: 4
Food: 3
Service: 1
Employees often do not show up for their shifts leaving service to function slowly. Electronic order processor for Door Dash Uber Eats and the Subway app does not work reliably at this store, which more often than not leaves the restaurant full of drivers and customers unable to pick up their orders. I had to escalate to the Subway Customer Care line in order to get a situation resolved. Of course the manager/owner did not refer me to this service, I had to find it myself. In general, I recommend that you go to a different location than this one if you are in a hurry or wish to enjoy the benefits that any of the pick up/delivery apps provide.
Kid-friendliness: Better since their spokesperson went to jail
Atmosphere: 5
Food: 5
Service: 5
Aaron and Jerry accepted my order when they were about to close. They're kind and they know what customer service is all about. Reward them for their professionalism.
Atmosphere: 5
Food: 5
Service: 5
Parking: Went late at night and still had to park at the end of the strip. Maybe be easier to park in back.
Have been working in the area for quite some time. I used to love going to this specific location. I don’t know what happened to the old employees but the new ones suck. They never have any cookies. Also, the employees barely speak. I understand all online orders are to be fulfilled, but that doesn’t give you right to ignore The current customers that are in the store do better
Atmosphere: 1
Food: 4
Service: 1
I don't like to give businesses anything other than five stars but this place was slow I don't know if the girl just got the job there but it took her about 10 minutes to put two subs together and then she rung us up and it was like half the price so I probably shouldn't be
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Ultimate B M T
Restaurantji Recommends
The staff was rude. There was something brown on my lunch meat and the staff would not allow me to show her what I was speaking about. There was a teenager who came from the back, like was it bring your kid to work day and be rude. I ordered three subs and miss rude staff almost made my six inch the twelve inch...I had the ultimate bmt .I said I was never returning to the location on Southfield Rd and tried this one on Woodward and I will not be returning!!!!
Atmosphere: 3
Food: 3
Service: 1
Jackie & Ceann went above & beyond. We needed a variety of subs right away & they took care of us. Every sub was wonderful! Thanks so much gals. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Cold Cut Combo, Oven Roasted Turkey, Subway Club
The food they serve is so old the bread is growing mold. This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Just maybe an education on sandwich making or just make believe that each sandwich u make is for u. I asked for light cucumber however that doesn’t mean put all the light Begay les in the middle of the sandwich…….come on Subway artists we don’t really actually think this was it’s just really being lazy n not very subtle about it and I likeThis subway cuz the never busy n they on the way home
Atmosphere: 3
Food: 3
Service: 1
Per my client he had the " Beast" 6 inch. And, could only eat 1/2 of the sandwich the first night.
Atmosphere: 5
Food: 5
Service: 5