Subway

636 St Joseph Ave, Berrien Springs
(269) 473-2111

Recent Reviews

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Mitch

Worst Subway in the area. Hours are all over the place. You never know when they are open. Staff is rude. Placed an online order and it was supposed to be done when I arrived as it said in the app, but they made we wait behind the massive line they had. Go elsewhere if you really want Subway.

Rebecca Waltz

This subway is a joke. They don't answer the phone after the mess an order up. Customer service for subway is a nightmare. They forgot half my food and won't answer the phone to fix it. Don't ever order delivery from this location!!!!

Heather Vaz

Just left this location because they tried to sell me bread that was burnt. When I pointed out how dark the bread was, and asked if they had more as we wanted two more sandwiches, I was told; “we have more, but I’m not supposed to bring it out”🤔 All 5-6 loaves she grabbed were visibly burned. Ummmm….No thanks. We drove to the Buchanan location where the staff was very friendly, and guess what??? Fresh bread!

William Helbley

I go to Subway fairly regularly to get a Veggie Delight sandwich because it is customizable and you can usually get enough veggies on the sandwich for it to be a satisfying meal. But, today my daughter and I went to get sandwiches and asked for extra olives after being given a paltry few. We were told that isn't an option anymore. I asked to pay for extra olives only to again be told that was against store policy. I asked to speak to a manager and was told there was no one available. I asked for a phone number at which I could reach a manager and was told that was also not an option. The staff were understanding and sympathetic but reiterated that they were given very strict orders about the olives and they couldn't do anything different. Until or unless this store changes its policy, it has lost my business.

A Google User

The sandwich.
Makers were fighting amongst themselves very unprofessional

Fred Guerrero

I love the

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Tuna

ash bachman

I’m not typically one to complain or write reviews, especially bad ones, because everyone is human. But SO disappointed in our subway. As we all know, going out to eat these days, even fast food is pricey. And you should get what you pay for. Tonight I ordered online for my family, when my husband went to pick it up, the sandwiches weren’t ready. The young guy working, quickly and rudely threw the food into a bag, and made it known he wasn’t happy to be doing so. Sandwiches were poorly made, especially the ultimate chicken bacon ranch, which was supposed to be one of the “subway series” containing more meat. When I say it hardly had any meat, I mean the sandwich was mostly lettuce and ranch, with a couple pieces of chicken mixed in. And the other veggies I ordered were barely on as well. I got one of the new snack wrap things for my son, and it was so over cooked he couldn’t even bite into it. If you’re going to work somewhere and get paid to do a job, atleast try to do your best. This wasn’t our first bad experience here lately, but it will be the last.

JoAnn Bacheller

Great selection of breads, meats, cheese, veggies, salad dressings, and sauces. Breakfast. Lunch. Dinner.

Vegetarian options: Every sandwich is made-to-order

Parking: Huge parking lot on the property by a coffee shop

Kid-friendliness: Lots of space. Casual dining

Wheelchair accessibility: Ground-level entrance

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club, Cookies

John Ross

This subway has very friendly staff. They've gotten to know me only after a few trips in. Very thankful for them.

Atmosphere: 5

Food: 5

Service: 5

wendy rayoum

Arrived ppl standing in line, no employees to be found. they stated they had been waiting a few mins. looked out side door all employees outside smoking.
not 1 of them washed there hands after coming inside. put gloves on for service. Yuck !!

Atmosphere: 1

Food: 2

Service: 1

Lisa Ann

Best Subway in this area!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Jass Wolf

Try calling store many times and no answer and suck at putting all items out for doordasher to grab the food this be second time this happen where i don't get all my food

Atmosphere: 1

Food: 1

Service: 1

Jass Wolf , vampire

Try calling store many times and no answer and suck at putting all items out for doordasher to grab the food this be second time this happen where i don't get all my food

Colter Slikkers

Supposed to close at 9:00 PM, doors locked at 8:20, no one allowed inside after. Even though open sign is turned on.

Atmosphere: 2

Food: 2

Service: 1

John Hughes Jr

The worse experience ever
This place is joke didn't get anything right on my online order

Atmosphere: 1

Food: 1

Service: 1

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