KFC
15616 13 Mile Rd, Beverly Hills
(248) 985-3650
Recent Reviews
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Took 30 minutes for food, and the bathroom was nasty
Atmosphere: 5
Service: 1
They cannot handle more than like 2 customers at once. Hardly anyone here, but it took so long to get my food, I didn't have time to get the food they forgot. Second day, it's almost been 20 minutes and haven't even gotten the food yet.
Atmosphere: 2
Food: 2
Service: 1
Rude, slow, food is often not hot even after you wait a million years.
Atmosphere: 1
Food: 1
Service: 1
I would give the 0 rating if possible. I have
Been to this location 3 times. Staff is rude, food is usually over or undercook. Today chicken was smelling like garlic and raw. I am done going to this awful place. Food department should close it.
Atmosphere: 1
Food: 1
Service: 1
They forgot my side.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Wing, Mac N Cheese N Cole Slaw, 8 PC Chicken Meal
This day was a credit or exact a cash amount day. No receipt could be given, and the electronic speaker box was bad--made it hard to hear the ordertaker.
Atmosphere: 3
Food: 4
Service: 4
The woman at the drive thru was very personalble (around noon). Very refreshing to have someone take pride in their job.
Atmosphere: 3
Food: 3
Service: 5
I have one hour break at work went for a lunch. I couldn’t believe my eyes , dirtiest restroom ever seen , floor & tables are dirty specially the Pepsi machine . Counter is not clean at all and I would never come back because that turned me off to be honest and eventually they forgot to give me fork for my coleslaw and mashed potato , no ketchup and no salt. Very bad experience
Atmosphere: 1
Food: 1
Service: 3
The service was terrible. They refused to give me the hamburger that was missing from my order, even though it was supposed to be in the package. I hope this doesn't happen to them at another place, because I'm paying for it and they didn't give me my hamburger. But, in all humility, they are working women, God bless them!
Service: 1
Crazy how bad their customer service is. They just ignore you.
Service: 1
Restaurantji Recommends
The girls that worked on 8/23/25 have some of the most NASTIEST attitudes ever! I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
Slowest service in history, restaurant is dirty, the Orkin man was spraying for bugs inside and the staff are not welcoming.
Atmosphere: 1
Food: 1
Service: 1
Okay, here we go again! We came here last Sunday and we were rushed to make an order and kept saying ok pull toward, we had to ask Well you don't know what drink I want, so he said ok what kind of drink you want? I said I would never come back here. Today my insisted on having kfc🤦🏾♀️. Do I tried again reluctantly. Gave my order just a three piece, guest what they couldn't get it right. I look in bag no sides I ordered but one. I reversed and said, I'm missing my sides he told me well come back around I have people behind you. There was a red sub in front of me who walked her food back in and ssid she wanted a refund her order was messed up. Im done with this sorry location. They need to shut it down.!!!!!
Most Everyone is so nice there and the food is always hot and the kids love the tenders last time I went they were SUPER BUSY FYI busy or not check your order cause something will be missing. BUT. the girl who works the drive thru and counter is down right rude! If the order is wrong and you say something watch out because the attitude you get from her is RIDICULOUS today I left with out my drinks because her attitude is so nasty !
Chicken dry and over done. Skimpy cloe slaw serving. Have had a lot better from this store.
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