Wendy's

614 S State St, Big Rapids
(231) 796-4629

Recent Reviews

christopher fraser

Always forget my dipping sauces

Jesse Cushman

Got a chicken sandwich with fries and a drink. The service was great and the food was good.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Sandwich, Fries

Fred Sharpsteen (Fritz)

Reasonable cost in an unreasonable market by many fast foods.

Atmosphere: 3

Food: 3

Service: 3

Justin Thyme

How do you make a meal worse than fast food? well raise the prices and lower the quality of service and then wait to be interrogated by the manager because of their ineptitude but then again I suppose it all starts at the top.Seriously... i dont know what is the worst part of this location... the constant errors or their attitudes when addressing their mistake. Corporate should shut this place down and clean house. Customer service training classes should be a must.Btw... apparently you need to call to schedule your frustration with management because they do not like when you just show up expecting them to correct their mistakes. The offense taken at the presentation of their errors. Reminds me of my 2 year old..So before you ask for, fresh, properly made, or just want what you ordered... PleaseMake sure you have surveillance footage, notarized receipt and a corroborating bank statement to validate your missing items..Over.... a .99 cent 4 pc chicken nugget. You interrogated and harrased your customer over a .99 chicken nugget...The fact i had to listen to my kid for an hour while i went shopping because you failed to provide what i ordered, and then harrased me about it when i asked you to deliver it.. and to ask me to never come back...I look forward to seeing you again.MCNASTY MANAGEMENT

morganmarieee

Always messing up orders & forgetting to put sauces in bags. Happens way too often it shouldn’t be that hard.. go

Atmosphere: 2

Food: 3

Service: 2

Leeann Johnson

Food wasn't

Atmosphere: 3

Food: 3

Service: 3

the golden poptart 2

Authentic Wendy's food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, French Fries, Chili

Tiffany

The food was great! Fries were hot, which isn't something typical from a fast food place anymore. The cashier was very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Fries, Nuggets

Tyler Joseph

I go here everyday on my lunch Can I always get two cheeseburgers one bacon burger and one strawberry lemonade I've been going hear five days a week for the last year The last 3 times I'm came here. They have messed app my order.They also put tomatoes on my sandwich which I am deathly allergic to This was the final straw. I will no longer be going here and I'm highly disappointed. And when I asked the lady about the tomato and how she would feel after I. Specifically asked 2 times For them not to be on it, she got an attitude. Would really like to talk to corporation about this one.Seen as how I spend almost eighty dollars a week

Atmosphere: 1

Food: 1

Service: 2

Ed Schultz

Good food quick service.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Dave's Single

Richard Downing

This Wendy's the worst restaurant in town, yesterday we ordered 2 chili's and Dave's, had to wait over 10 minutes because they had no meat on the grill, when we did receive them was sloppy put together covered with whatever they call their sauce, and the chilli was watered down, need to replace the manager, very poorly run.

Atmosphere: 2

Food: 1

Service: 2

Kalesto Marsh

Waited at the order machine for 10 minutes to get breakfast before they stopped for the day only for them to tell me they weren't serving it anymore. BECAUSE THEY MADE US WAIT 10 MINUTES TO ORDER

Service: 1

Gary Wyatt

We don't eat inside but the workers are nice and the food is

Food: 5

Service: 5

RUBY Houpt Hartwell

There was too much mayo, and ketchup on Burger Bun got soggy, and it was dripping everywhere. Chili wasn't as spicy as

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Fries

Tammy Flores

Always get great service, thank

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Baconator

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