What a great representation of the Subway company and the standards they set! The Birch Run store is small, but it is clean, friendly, and the quality is great! The store is located right off the interstate, so it is very accessible for travelers!
Atmosphere: 5
Food: 5
Service: 5
Virginia
The lady that served me, her name was Tysha. She was very fast and friendly. She really knew what she was doing and did it very well.
Atmosphere: 5
Food: 5
Service: 5
Kristine Pelc
We stopped here while traveling. The store was clean and service was quick.
Atmosphere: 5
Food: 5
Service: 5
technologic80
HAHA! Where to start with this place? Service - awful, a bunch of teenagers who are unsupervised and not properly trained on ANYTHING. There isn’t a review box big enough for me to go into detail. I got a sprinkling of onions, and asked for a few more and she said “no”. There were 2 customers ordering in front of me who appeared to be friends or family who I watched STEAL, the girls knew it too and looked at me like “oh crap did he see that?”. Some franchise owner is getting their butts taken advantage of right now. Be better of closing the place all together until you get some better help because these KIDS RUNNING THE PLACE AINT IT. AVOID AVOID AVOID
Atmosphere: 1
Food: 1
Service: 1
Mckenna Katter
When i got to the location there was no choices for bread. The employees had friends hanging out in the lobby and handing stuff over the counter above food. One girl touched the fresh cooked bread with her bare hands. Flies everywhere and then messed up my order.
Atmosphere: 1
Food: 2
Service: 2
Amber Skym
I can Not believe on a Saturday in Birch Run that they have 1 person working & mind u she was doin Amazing for the situation 👏 BUT I can Not deal with the fact that she was getting swallowed in business with online orders & in-store customers. 1PERSON!!!!! ON A SATURDAY!!! She even tried to call a manager for help to No answer 🙄 As well as another employee off the clock was also trying to call the management to NO Answer!! That is what is unacceptable 😤 Dakota did Amazing Management needs to schedule accordingly & Answer when ur team calls.
Atmosphere: 1
Food: 5
Service: 5
Youth Basketball International Account
Ashley was horrible, mean rude and made my sub terrible. I asked for onions she puts a tiny amount and says she can't add more. This place will be out of business soon with her there. We used to visit here often on our way to Frankenmuth but never again. Steer clear from this place and Ashley.
Atmosphere: 4
Food: 1
Service: 1
Aaron Hamann
First time I stopped here. It was clean and food was as expected.
Atmosphere: 3
Food: 4
Service: 4
Ag Hauler
Awesome Service
Atmosphere: 5
Food: 5
Service: 5
lilly essenburg
She wouldn’t let me substitute one meat for the other, as i’ve been able to do it at every other store. She also didn’t ask me if i wanted a foot long or a 6” which i wanted a 6 inch, and she ended up making a footing. I felt bad already as they were packed, but it ended up being like $17 the way the rung it up
The last time I would visit this location or any subway they got the order wrong again high school kids wiping their noses on their sleeve manager always in the back no management up front dropping utensils on the floor and it’s funny You give them the number for the sub you want and it’s missing most you have to watch them they don’t even know what is on it I got a meatball sub and it’s the worst like rubber that is not this location fault that’s subway If subway went out of business tomorrow I couldn’t care less I will never go back coupon or not they can stick their coupon in the recycling bin They SUCK
Steve
Got to go eat at a restaurant stop food was great
Judy Youvon
Ben was FANTASTIC! Super kind, quick and very helpful. We would definitely recommend.
Brandi L
Jay was the only worker available tonight and we are so thankful he was. He’s a sandwich artist and did an amazing job being sure we got the best of every item we ordered. He was cool under the pressure of an abnormally long line and online orders singing through. He took special care to ensure we felt like his only customer. Definitely stopping in anytime we pass through! Thanks Jay for making our dinner tonight!
Adam Talab
Good Subway They are letting the poor girl work by herself though but she is on top of things and she doesn't cheap out on ingredients if your on a road trip good place to stop by for good food
What a great representation of the Subway company and the standards they set! The Birch Run store is small, but it is clean, friendly, and the quality is great! The store is located right off the interstate, so it is very accessible for travelers!
Atmosphere: 5
Food: 5
Service: 5
The lady that served me, her name was Tysha. She was very fast and friendly. She really knew what she was doing and did it very well.
Atmosphere: 5
Food: 5
Service: 5
We stopped here while traveling. The store was clean and service was quick.
Atmosphere: 5
Food: 5
Service: 5
HAHA! Where to start with this place? Service - awful, a bunch of teenagers who are unsupervised and not properly trained on ANYTHING. There isn’t a review box big enough for me to go into detail. I got a sprinkling of onions, and asked for a few more and she said “no”. There were 2 customers ordering in front of me who appeared to be friends or family who I watched STEAL, the girls knew it too and looked at me like “oh crap did he see that?”. Some franchise owner is getting their butts taken advantage of right now. Be better of closing the place all together until you get some better help because these KIDS RUNNING THE PLACE AINT IT. AVOID AVOID AVOID
Atmosphere: 1
Food: 1
Service: 1
When i got to the location there was no choices for bread. The employees had friends hanging out in the lobby and handing stuff over the counter above food. One girl touched the fresh cooked bread with her bare hands. Flies everywhere and then messed up my order.
Atmosphere: 1
Food: 2
Service: 2
I can Not believe on a Saturday in Birch Run that they have 1 person working & mind u she was doin Amazing for the situation 👏 BUT I can Not deal with the fact that she was getting swallowed in business with online orders & in-store customers. 1PERSON!!!!! ON A SATURDAY!!! She even tried to call a manager for help to No answer 🙄 As well as another employee off the clock was also trying to call the management to NO Answer!! That is what is unacceptable 😤 Dakota did Amazing Management needs to schedule accordingly & Answer when ur team calls.
Atmosphere: 1
Food: 5
Service: 5
Ashley was horrible, mean rude and made my sub terrible. I asked for onions she puts a tiny amount and says she can't add more. This place will be out of business soon with her there. We used to visit here often on our way to Frankenmuth but never again. Steer clear from this place and Ashley.
Atmosphere: 4
Food: 1
Service: 1
First time I stopped here. It was clean and food was as expected.
Atmosphere: 3
Food: 4
Service: 4
Awesome Service
Atmosphere: 5
Food: 5
Service: 5
She wouldn’t let me substitute one meat for the other, as i’ve been able to do it at every other store. She also didn’t ask me if i wanted a foot long or a 6” which i wanted a 6 inch, and she ended up making a footing. I felt bad already as they were packed, but it ended up being like $17 the way the rung it up
Restaurantji Recommends
The last time I would visit this location or any subway they got the order wrong again high school kids wiping their noses on their sleeve manager always in the back no management up front dropping utensils on the floor and it’s funny
You give them the number for the sub you want and it’s missing most you have to watch them they don’t even know what is on it I got a meatball sub and it’s the worst like rubber that is not this location fault that’s subway
If subway went out of business tomorrow I couldn’t care less I will never go back coupon or not they can stick their coupon in the recycling bin
They SUCK
Got to go eat at a restaurant stop food was great
Ben was FANTASTIC! Super kind, quick and very helpful.
We would definitely recommend.
Jay was the only worker available tonight and we are so thankful he was. He’s a sandwich artist and did an amazing job being sure we got the best of every item we ordered. He was cool under the pressure of an abnormally long line and online orders singing through. He took special care to ensure we felt like his only customer. Definitely stopping in anytime we pass through! Thanks Jay for making our dinner tonight!
Good Subway They are letting the poor girl work by herself though but she is on top of things and she doesn't cheap out on ingredients if your on a road trip good place to stop by for good food
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