We ordered a few coffee drinks and sat at the table directly across from the register. Like most places, the screen flipped for a tip, which I provided.
What surprised me was the service afterward. With only one other table of guests in the entire shop, the staff still carried my drinks all the way to the far counter by the entrance, called my name, and left them there, despite clearly seeing we were closer to them than the counter they walked to set the drinks on.
It wasn’t busy, so a simple gesture of walking the drinks to the nearby table would have made the experience much more welcoming. Instead, the drinks were set down and the staff quickly returned to their cell phones.
The coffee itself was actually good, but the lack of attentiveness stood out. A little more customer focus, especially when the shop isn’t crowded, would go a long way.
Atmosphere: 3
Service: 1
ALAA SHAKIR
love ❤️ this place
Atmosphere: 5
Food: 5
Service: 5
Hammer Beast
Best food friendly environment
Atmosphere: 5
Food: 5
Service: 5
Ikhlass Mroue
Best coffee place and latte
Atmosphere: 5
Food: 5
Service: 5
Ghada elmatari
The best staff so relaxing too, best food
Atmosphere: 5
Food: 5
Service: 5
Adam A
Nice place highly recommended
Atmosphere: 5
Food: 5
Service: 5
Ruth Shaker
Their coffee tastes so authentic,the walnut pastry is so good
The best latte in town. Love the place and the staff
Atmosphere: 5
Food: 5
Service: 5
dāv
I don’t understand how an owner can invest so much time & money into a new establishment and have such poorly trained counter help working - especially coming from Zingerman‘s who have some of the best trained restaurant employees in the State. I ordered three quiches to go - one of each of the quiches that was left. The cashier asked the other employee to name the three quiches so she could ring us up - he came back, told her the names of the three quiches & she couldn’t remember them and then asked me to go over to the case and tell her the names of the three quiches / when I suggested that she go to the counter herself - she reluctantly did, but also complained about us to the barista who just looked up at us with her Gen Z smirk - too bad for you, but we won’t be back!
Atmosphere: 4
Food: 3
Service: 1
Omar Ahmed
Don’t get the roast beef sandwich. All the ingredients are there, but lackluster preparation. No sauce on the sandwich or condiments available, cheese is cold and unmelted, and bread is overly toasted and hard. Cosplaying a bodega sandwich.
Atmosphere: 1
Food: 1
Service: 1
Jack McInerney
What a great find! We had a really delicious breakfast along with a warm mocha. They have an amazing display case with beautiful baked goods. Eric waited on us. He was so helpful and very kind. He went out of his way to make our experience was a blessing.
Atmosphere: 5
Food: 5
Service: 5
Christina O'Grady
Excellent lattes/espresso and food - definitely some of the best in Birmingham! Awesome Atmosphere and employees as well. Glad this place exists because their lattes are my favorite :) *Edited because the owner was awesome in responding and taking constructive criticism to make the one small change, and that is what sets apart good business owners from excellent business owners. I hope Cafe Origin continues to flourish for years and years to come!*
Beautiful place
Atmosphere: 5
Food: 5
Service: 5
We ordered a few coffee drinks and sat at the table directly across from the register. Like most places, the screen flipped for a tip, which I provided.
What surprised me was the service afterward. With only one other table of guests in the entire shop, the staff still carried my drinks all the way to the far counter by the entrance, called my name, and left them there, despite clearly seeing we were closer to them than the counter they walked to set the drinks on.
It wasn’t busy, so a simple gesture of walking the drinks to the nearby table would have made the experience much more welcoming. Instead, the drinks were set down and the staff quickly returned to their cell phones.
The coffee itself was actually good, but the lack of attentiveness stood out. A little more customer focus, especially when the shop isn’t crowded, would go a long way.
Atmosphere: 3
Service: 1
love ❤️ this place
Atmosphere: 5
Food: 5
Service: 5
Best food friendly environment
Atmosphere: 5
Food: 5
Service: 5
Best coffee place and latte
Atmosphere: 5
Food: 5
Service: 5
The best staff so relaxing too, best food
Atmosphere: 5
Food: 5
Service: 5
Nice place highly recommended
Atmosphere: 5
Food: 5
Service: 5
Their coffee tastes so authentic,the walnut pastry is so good
Atmosphere: 5
Food: 5
Service: 5
Excellent experience with this place 👌
Atmosphere: 5
Food: 5
Service: 5
The best coffee in Michigan
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best latte in town. Love the place and the staff
Atmosphere: 5
Food: 5
Service: 5
I don’t understand how an owner can invest so much time & money into a new establishment and have such poorly trained counter help working - especially coming from Zingerman‘s who have some of the best trained restaurant employees in the State. I ordered three quiches to go - one of each of the quiches that was left. The cashier asked the other employee to name the three quiches so she could ring us up - he came back, told her the names of the three quiches & she couldn’t remember them and then asked me to go over to the case and tell her the names of the three quiches / when I suggested that she go to the counter herself - she reluctantly did, but also complained about us to the barista who just looked up at us with her Gen Z smirk - too bad for you, but we won’t be back!
Atmosphere: 4
Food: 3
Service: 1
Don’t get the roast beef sandwich. All the ingredients are there, but lackluster preparation. No sauce on the sandwich or condiments available, cheese is cold and unmelted, and bread is overly toasted and hard. Cosplaying a bodega sandwich.
Atmosphere: 1
Food: 1
Service: 1
What a great find! We had a really delicious breakfast along with a warm mocha. They have an amazing display case with beautiful baked goods. Eric waited on us. He was so helpful and very kind. He went out of his way to make our experience was a blessing.
Atmosphere: 5
Food: 5
Service: 5
Excellent lattes/espresso and food - definitely some of the best in Birmingham! Awesome
Atmosphere and employees as well. Glad this place exists because their lattes are my favorite :)
*Edited because the owner was awesome in responding and taking constructive criticism to make the one small change, and that is what sets apart good business owners from excellent business owners. I hope Cafe Origin continues to flourish for years and years to come!*
Atmosphere: 5
Food: 5
Service: 5
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