Amazing ice cream, natural rich ingredients, taste of Italy. And the design of the place is Pinterest worthy, you need to check their all red bathroom too. Great experience, will be back
Jordan Grauer
Delicious and authentic gelato with a wide selection of flavors. Pistachio was a standout flavor from the ones we tried. Nice to have a place with indoor seating to enjoy your gelato as well!
Green_ Wolvez
Horrible Customer Service who ever was working the cashier on 11/8/25 at 8:20 pm EST was disrespectful and was making jokes about me and my family.
Jon Dymond
The kids loved this place
David Betts
Gelato is a subjective experience. My experience with gelato began on a trip to Italy. It was absolutely wonderful. Back in the states I have rarely found anything comparable. (Surprisedly, there is an excellent place in Morgantown West Virginia.) We tried 6 flavors. The chocolate was an A. Raspberry and strawberry were a B. Kiwi was a C as was the mango. Banana rated D. Other tasters could be quite different in the ratings. However, the 3 adults in the household agreed on this. I am still looking for Italian level gelato around here.
David
The gelato was awful and when I found out we were paying $20 for 4 ounces of ice cream I almost vomited. Also, the ice cream itself was like awful and don’t even listen to them calling it gelato. I’m an authentic Italian. And I know my gelato. This place was awful. Never go here never go here they try claiming it’s authentic cheap and Tasty ALL LIES If you go here with a group over 5RIP your bank account because it’s going to be $800 for 12 ounces of ice cream not even the Lorax likes This place and I get it’s the first location you opened in America, but it doesn’t mean you can just scam all of us
Alex
Customer service and attitude is a hit or miss and should be worked on.
Gelato is great, 4 stars, texture and temperature are consistent. Some flavors tasted more natural compared to others, Kiwi tasted fresh raw compared to honeydew and peach which tasted artificial to me.
Chocolate almond, pistachio, kiwi, lemon ginger and Dubai chocolate are my favorite flavors so far.
Sharif A
Best ice cream downtown — fresh, real flavors, very clean, and great service. Always open, unlike Daxton, and actually tastes good. 🍦
Carljolyn Wilhelm
If you love gelato’s in Italy this is the go to place to get an authentic gelato. Highly recommend!
Steve Valente
I stopped in after lunch and it was fantastic! Quick service and a great selection of flavors. I recommend trying the Dulce de Leche, it's something I haven't seen elsewhere and it was delicious!
Best ice cream in town! Dulce de leche is amazing. Exactly and delicious argentinian style. Very recommended!
Martina Marpegán
I love this place! Great service, ice cream flavors you can't find anywhere else, I love coming here.
Sofi Garrido
Absolutely loved Shock Gelato! The flavors are rich and authentic, and the texture is perfectly creamy. The staff is super friendly and the atmosphere is cozy — definitely my favorite gelato spot in town!
Amazing ice cream, natural rich ingredients, taste of Italy. And the design of the place is Pinterest worthy, you need to check their all red bathroom too. Great experience, will be back
Delicious and authentic gelato with a wide selection of flavors. Pistachio was a standout flavor from the ones we tried. Nice to have a place with indoor seating to enjoy your gelato as well!
Horrible Customer Service who ever was working the cashier on 11/8/25 at 8:20 pm EST was disrespectful and was making jokes about me and my family.
The kids loved this place
Gelato is a subjective experience. My experience with gelato began on a trip to Italy. It was absolutely wonderful. Back in the states I have rarely found anything comparable. (Surprisedly, there is an excellent place in Morgantown West Virginia.) We tried 6 flavors. The chocolate was an A. Raspberry and strawberry were a B. Kiwi was a C as was the mango. Banana rated D. Other tasters could be quite different in the ratings. However, the 3 adults in the household agreed on this.
I am still looking for Italian level gelato around here.
The gelato was awful and when I found out we were paying $20 for 4 ounces of ice cream I almost vomited. Also, the ice cream itself was like awful and don’t even listen to them calling it gelato. I’m an authentic Italian. And I know my gelato. This place was awful. Never go here never go here they try claiming it’s authentic cheap and Tasty ALL LIES If you go here with a group over 5RIP your bank account because it’s going to be $800 for 12 ounces of ice cream not even the Lorax likes This place and I get it’s the first location you opened in America, but it doesn’t mean you can just scam all of us
Customer service and attitude is a hit or miss and should be worked on.
Gelato is great, 4 stars, texture and temperature are consistent. Some flavors tasted more natural compared to others, Kiwi tasted fresh raw compared to honeydew and peach which tasted artificial to me.
Chocolate almond, pistachio, kiwi, lemon ginger and Dubai chocolate are my favorite flavors so far.
Best ice cream downtown — fresh, real flavors, very clean, and great service. Always open, unlike Daxton, and actually tastes good. 🍦
If you love gelato’s in Italy this is the go to place to get an authentic gelato. Highly recommend!
I stopped in after lunch and it was fantastic! Quick service and a great selection of flavors. I recommend trying the Dulce de Leche, it's something I haven't seen elsewhere and it was delicious!
Restaurantji Recommends
Great flavors. Patient staff. Late hours.
Too slow. Poor service and music is way too loud
Best ice cream in town! Dulce de leche is amazing. Exactly and delicious argentinian style. Very recommended!
I love this place! Great service, ice cream flavors you can't find anywhere else, I love coming here.
Absolutely loved Shock Gelato! The flavors are rich and authentic, and the texture is perfectly creamy. The staff is super friendly and the atmosphere is cozy — definitely my favorite gelato spot in town!
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