Holly was very sweet! Super patient and answered all my questions
Raymond Herchenroder
By Starbucks standards this one is pretty good. I think it’s one of their Signature stores. I like being able to get a real coffee cup. It’s a nice location to watch the nice cars driving by downtown Birmingham.
Rachelle Eid
I have been a regular at Starbucks in Birmingham for years. The current team there is amazing! Saris always greets me with a smile and is so beyond kind. While my dad was in the hospital his kindness meant the world. The best drinks, the best vibes!!!!
Amy Stoddard
Michael, that associate at the counter on Saturday morning on Saturday, March 8th was rude and condescending when I asked about getting a refill. He wanted me to place my travel cup inside a cup he provided. I asked, “What do you want me to do with this cup?” He laughed and said, “Put your cup inside. Have you never been here before?” I said, “No, I haven’t.”
I’ve been to many Starbucks and never seen it done this way. The usually just ask me to remove my life and handle my cup with gloves.
Just rude.
Fonda Petersmark
Michael is the kindest barista! Always goes out of his way to make my coffee experience special! He should teach other Starbucks locations on how to treat their customers with exceptional service!
Sharynlyn Morgenstern
We love this location. The staff are friendly and work really hard to get our orders perfect and with all the little touches too. Every visit is a real pleasure
Kyle Stefan
Quite possibly the friendliest staff in all of Metro Detroit. They go above and beyond to make sure everyone is happy and it can get quite busy at times, they never miss a beat and the wait is never that long. Huge spaces for meetings and to sit down, and when the weather is nice, you can sit outside as well. This location is always quite clean and just completed a major renovation so it’s brand new. 5 stars in my book and it’s a regular stop in the morning and afternoon for me.
Matthew Ott
Horrible coffee. Always tastes burnt. Overpriced.
A Icab
Tables and floors were quite dirty. A person was sleeping next to our table!!! Weird!
Atmosphere: 1
Food: 1
Service: 2
ada santi
The best Starbucks I have been to in a long time. Very polite, professional and friendly staff. The coffee shop is very clean and comfy. Nice place to unwind. If I come back to Birmingham, it will be because of this Starbucks. The drinks were super fresh.
Usually my go to Starbucks. When then get busy they get mean. Normandy / Woodward Starbucks are the new champs on Starbucks customer service.
Atmosphere: 4
Food: 5
Service: 1
Sirisha Lavu
Coffee and staff were good. But, the place was really dirty
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Brew
Caroline Collier
Vince was so friendly and funny. Employees handled the Sunday rush very well and everything tasted great.
Atmosphere: 5
Food: 5
Service: 5
Joo B
So nice place. But not large
Atmosphere: 3
Food: 4
Service: 4
Daniel Dordevic
Some overweight female employee was very very disrespectful to me. I paid a lot for my food and drinks and did not expect to be treated the way I was. Work on hiring nicer employees asap.
Holly was very sweet! Super patient and answered all my questions
By Starbucks standards this one is pretty good. I think it’s one of their Signature stores. I like being able to get a real coffee cup. It’s a nice location to watch the nice cars driving by downtown Birmingham.
I have been a regular at Starbucks in Birmingham for years. The current team there is amazing! Saris always greets me with a smile and is so beyond kind. While my dad was in the hospital his kindness meant the world. The best drinks, the best vibes!!!!
Michael, that associate at the counter on Saturday morning on Saturday, March 8th was rude and condescending when I asked about getting a refill. He wanted me to place my travel cup inside a cup he provided. I asked, “What do you want me to do with this cup?” He laughed and said, “Put your cup inside. Have you never been here before?” I said, “No, I haven’t.”
I’ve been to many Starbucks and never seen it done this way. The usually just ask me to remove my life and handle my cup with gloves.
Just rude.
Michael is the kindest barista! Always goes out of his way to make my coffee experience special! He should teach other Starbucks locations on how to treat their customers with exceptional service!
We love this location. The staff are friendly and work really hard to get our orders perfect and with all the little touches too.
Every visit is a real pleasure
Quite possibly the friendliest staff in all of Metro Detroit. They go above and beyond to make sure everyone is happy and it can get quite busy at times, they never miss a beat and the wait is never that long. Huge spaces for meetings and to sit down, and when the weather is nice, you can sit outside as well. This location is always quite clean and just completed a major renovation so it’s brand new. 5 stars in my book and it’s a regular stop in the morning and afternoon for me.
Horrible coffee. Always tastes burnt. Overpriced.
Tables and floors were quite dirty. A person was sleeping next to our table!!! Weird!
Atmosphere: 1
Food: 1
Service: 2
The best Starbucks I have been to in a long time. Very polite, professional and friendly staff. The coffee shop is very clean and comfy. Nice place to unwind. If I come back to Birmingham, it will be because of this Starbucks. The drinks were super fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Usually my go to Starbucks. When then get busy they get mean. Normandy / Woodward Starbucks are the new champs on Starbucks customer service.
Atmosphere: 4
Food: 5
Service: 1
Coffee and staff were good. But, the place was really dirty
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Brew
Vince was so friendly and funny. Employees handled the Sunday rush very well and everything tasted great.
Atmosphere: 5
Food: 5
Service: 5
So nice place. But not large
Atmosphere: 3
Food: 4
Service: 4
Some overweight female employee was very very disrespectful to me. I paid a lot for my food and drinks and did not expect to be treated the way I was. Work on hiring nicer employees asap.
Atmosphere: 1
Food: 4
Service: 1
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