They messed up my order badly. I called them and they agreed to remake my order for me when I called to place the order a guy named Richard answered the phone and this is what I was actually told” I don’t have any recollection of your name. I am not going to remake anything for you. That’s not my problem.” And I said it was snowing that day I couldn’t come back the manager that I spoke to said that I can come in whenever he said well it’s snowing today too and a sarcastic way and hang up the phone. I am so utterly disgusted I would never give any type of business to place ever again. I am going to call every single one of my business partners who actually order from this place and tell them to stop ordering from here. This is insane higher staff. This man is truly disgusting and unprofessional, and he sounded like he was drunk.
T. A.
It was clean and staff was friendly. The gentleman that took my order was super sweet, and made the most delicious Oreo candy cane milkshake. “Great presentation”🥰.
Atmosphere: 5
Food: 5
Service: 5
Ed Carter
It's a Five Guys. Good burgers, better fries, free peanuts, staff has treated me well.
Atmosphere: 4
Food: 5
Service: 5
Catherine Allen
Their fries are great! Always fresh and crisp.
Vegetarian options: Not a lot of options - but you can get a bun with their various veggie toppings, or make s meal of their delicious fries.
Dietary restrictions: Do not go here if you have a peanut allergy because they have peanuts for people to snack on everywhere. Otherwise, they do have an allergy protocol they follow if you let them know you have an allergy (new gloves, sanitize counterspace)
Parking: Ample parking in free lot.
Kid-friendliness: Great shot with kids. Burgers, fries, milkshakes.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Regular Size Fries
Red Jive
The food was great and customer service even more so. Lay, Dariuse, and Nick were a pleasure to be around and I hope they hope they get a raise pronto. The energy they brought to the table surpassed all expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
G. R.
Had the fries and a shake. Fries were great, all the staff were friendly
Atmosphere: 5
Food: 5
Service: 5
Zelanda's Kitchen TV (Zelanda's Kitchen)
After shopping for a microwave at Menards, we got hungry and decided to stop into Five Guys.
The atmosphere was fun and bustling, with a few DoorDashers and some other customers in the store when we arrived.
We ordered a large Cajun fry to go, and they did not disappoint! The fries were so hot and fresh that we were burning our fingers trying to eat them. They were perfectly seasoned, crispy on the outside, and soft like mashed potatoes on the inside. By the time I pulled out of the parking lot, everyone had Cajun-coated fingers.
The guys who helped us were really nice and accommodating, which made the experience even better.
I would definitely recommend Five Guys! They have good food and generous portions!
Love this place because the staff is AMAZING! It's fun to watch them almost dinner and show.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Kenneth Goins
All around pleasant experience. The staff was friendly and helpful. The food was correct and delicious and came quickly. Really can’t express on how nice and welcoming it felt
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Size Fries
Brian S
Food was good. Haven't been to a 5 guys in about 8 years. $25 for a single burger, fries and a drink? Won't be back.
My wife and I popped in here after a long day just a few minutes to closing without realizing it tonight. Despite our last minute visit our cashier was so friendly, attentive, patient and just overall a pleasure. The person grilling made our food so fast and everything was fresh and DELICIOUS!
Everyone that worked there tonight who we interacted with was awesome. They were even nice enough to let us scarf down our food despite the time.
Thank you Bloomfield hills five guys staff for being so flippin awesome, we appreciate you!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Burger, Little Cheeseburger
Media One
Top notch service very laid-back atmosphere the place was very clean.
Atmosphere: 5
Food: 5
Service: 5
Madison Keffer
The food is delicious! Freshly prepared and hot when served. The portion sizes are well worth the money spent!
The staff here is incredible! Friendly and patient.
The atmosphere is top notch. Very clean! Like a modern version of a diner. If you've seen one, you've seen 'em all.
They messed up my order badly. I called them and they agreed to remake my order for me when I called to place the order a guy named Richard answered the phone and this is what I was actually told” I don’t have any recollection of your name. I am not going to remake anything for you. That’s not my problem.” And I said it was snowing that day I couldn’t come back the manager that I spoke to said that I can come in whenever he said well it’s snowing today too and a sarcastic way and hang up the phone. I am so utterly disgusted I would never give any type of business to place ever again. I am going to call every single one of my business partners who actually order from this place and tell them to stop ordering from here. This is insane higher staff. This man is truly disgusting and unprofessional, and he sounded like he was drunk.
It was clean and staff was friendly. The gentleman that took my order was super sweet, and made the most delicious Oreo candy cane milkshake. “Great presentation”🥰.
Atmosphere: 5
Food: 5
Service: 5
It's a Five Guys. Good burgers, better fries, free peanuts, staff has treated me well.
Atmosphere: 4
Food: 5
Service: 5
Their fries are great! Always fresh and crisp.
Vegetarian options: Not a lot of options - but you can get a bun with their various veggie toppings, or make s meal of their delicious fries.
Dietary restrictions: Do not go here if you have a peanut allergy because they have peanuts for people to snack on everywhere. Otherwise, they do have an allergy protocol they follow if you let them know you have an allergy (new gloves, sanitize counterspace)
Parking: Ample parking in free lot.
Kid-friendliness: Great shot with kids. Burgers, fries, milkshakes.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Regular Size Fries
The food was great and customer service even more so. Lay, Dariuse, and Nick were a pleasure to be around and I hope they hope they get a raise pronto. The energy they brought to the table surpassed all expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Had the fries and a shake. Fries were great, all the staff were friendly
Atmosphere: 5
Food: 5
Service: 5
After shopping for a microwave at Menards, we got hungry and decided to stop into Five Guys.
The atmosphere was fun and bustling, with a few DoorDashers and some other customers in the store when we arrived.
We ordered a large Cajun fry to go, and they did not disappoint! The fries were so hot and fresh that we were burning our fingers trying to eat them. They were perfectly seasoned, crispy on the outside, and soft like mashed potatoes on the inside. By the time I pulled out of the parking lot, everyone had Cajun-coated fingers.
The guys who helped us were really nice and accommodating, which made the experience even better.
I would definitely recommend Five Guys! They have good food and generous portions!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger, Fresh Cut Cajun Fries
Love this place because the staff is AMAZING! It's fun to watch them almost dinner and show.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
All around pleasant experience. The staff was friendly and helpful. The food was correct and delicious and came quickly. Really can’t express on how nice and welcoming it felt
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Size Fries
Food was good. Haven't been to a 5 guys in about 8 years. $25 for a single burger, fries and a drink? Won't be back.
Restaurantji Recommends
My wife and I popped in here after a long day just a few minutes to closing without realizing it tonight. Despite our last minute visit our cashier was so friendly, attentive, patient and just overall a pleasure. The person grilling made our food so fast and everything was fresh and DELICIOUS!
Everyone that worked there tonight who we interacted with was awesome. They were even nice enough to let us scarf down our food despite the time.
Thank you Bloomfield hills five guys staff for being so flippin awesome, we appreciate you!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Burger, Little Cheeseburger
Top notch service very laid-back atmosphere the place was very clean.
Atmosphere: 5
Food: 5
Service: 5
The food is delicious! Freshly prepared and hot when served. The portion sizes are well worth the money spent!
The staff here is incredible! Friendly and patient.
The atmosphere is top notch. Very clean! Like a modern version of a diner. If you've seen one, you've seen 'em all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Cut Cajun Fries, Regular Bacon Cheeseburger
All the staff are super friendly, wonderful service and amazing food!! We love it here
Atmosphere: 5
Food: 5
Service: 5
It's Five Guys so you know what to expect... super yummy food. It wasn't too busy when we were there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
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