OMG! Couldn't believe my eyes when I saw the bad reviews, this is my Favorite to go place. Then I read them all and they are all from lazy customers who are pissed at the Kiosk service. Dude!! This place is PERFECT! THE FOOD IS SOOO GOOOD!!! I struggled to find takeout food since I had some food sensitivities and since almost 99% of restaurants and food places (even the nice ones and "organic") use crappy ingredients like corn starch or corn syrup, it took me a while. Then I found this one. Taste is AWESOME, food is FLAVORFUL, no ingredient has caused me any reaction so far so imagine how much good this food makes to your body. And people complain because of the Kiosk. Don't be ridiculous and use your brains a bit more, it will be less hard if you feed it with good nutritious food. Otherwise go to KFC where you belong and avoid hurting a business that is good in all senses.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Tuna Poke, Spicy Tuna Crunch Roll, Three Various Bowls, Miso Soup, Salmon Ponzu, Avocado, Miso Soup Cost More for a Lot Less Both Bowls Were Less Than 1 2 Full, Ahi Tuna, Spicy Tuna, Ahi Tuna Poke, Small Poke 16 Oz, Miso Soup G
Ulven McGoth
Insted of talking to the guy working he just stands there and has you order through a computer or app. Then they wouldn't even take cash and encouraged going cashless. A lady was kind enough to use her card and I would give her the cash but them the computer wouldn't even take her card. Worst sushi experience and I didn't even get to complet an order
Atmosphere: 3
Service: 1
Mariam Shirazi
I was a regular here and loved it. Tablet system is ridiculous and so is charging for basic toppings. They pick up a meager amount of your three free veggies and an additional 60 cents for anything more. 4 thin cucumber slices… no thanks. Will be taking my business elsewhere.
Y C
I’ve been dining at and ordering pick up from Kaku since they were open. They’ve adjusted the price quite significantly and became quite “cheap” in the amount of ingredients you may include. Moreover, seems they are always short staffed and even the staff in both locations are rather inexperienced. The owner is admittedly good but he’s gotta do something to improve service and value to keep the customers.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Spicy Tuna Poke, To Go, Ahi Tuna
Nate Hamama
My family and I have been loyal customers since they opened. The recent changes that have been made are terrible. The kiosk ordering system is not user friendly and left me frustrated. Unfortunately , I just walked out not buying my two bowls. What shame that this place will close down. The owner is a great chef but terrible business man. Adios.
Atmosphere: 1
Food: 1
Service: 1
M
They should listen to feedback and reverse the recent changes they made. Used to love it here but won’t be back
A Soto
Prepare to be disappointed!!!! Food was good but, you have to order on an 'Kiosk' electronic pad which is extremely difficult to operate and staff is not always helpful. Plus, if you forget to add a 'free' sauce, they will argue with you it is not free and the electronic ordering system is wrong! Not worth the aggravation!
Atmosphere: 3
Food: 4
Belal Abdallah
rude and are very cheap on the food
Atmosphere: 1
Food: 1
Service: 1
Adam Sabra
Small portions very cheap on the food
Atmosphere: 1
Food: 1
Service: 1
j lingo
I can't speak to the service or atmosphere because I ordered on Doordash, but the quality of their tuna is terrible. Their rice sucks, and their portions are meager for the price. Go to Noble Fish.
The most rude customer service. Will only order from the bham location. Please get it together.
Melanie Yaldo
I’ve only ever been to the Birmingham location but decided to come to Bloomfield because it’s closer. If I do decide to give this place my business again I will stick to bham. I am a very patient person especially when it comes to being short staffed but they have rude little kids working here - I would avoid this location.
Deepthi lingam
Amazing food and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
mohamad abdallah
Only reason for low rating was that the kid with glasses at the counter was extremely rude and was giving attitude for zero reason at all, placed an order and went to pick it up, nobody was in the store, no orders were pending but he proceeded to tell me that I had to wait because the time on the order said 3:02 PM (30 minutes after I got there). Someone walked in and he decided to make their order first out of spite even though I was very polite. Every time I asked for an ingredient he would put barely any on purpose. Why act like that, just makes no sense. If your not mature enough to work at the place, then don't its simple. Food was great as always however.
Atmosphere: 4
Food: 5
Service: 1
Adam W
Good business, they do a excellent job ensuring everything is clean and fresh. Highly recommend to those who want poke with an emphasis on fish quality
OMG! Couldn't believe my eyes when I saw the bad reviews, this is my Favorite to go place. Then I read them all and they are all from lazy customers who are pissed at the Kiosk service. Dude!! This place is PERFECT! THE FOOD IS SOOO GOOOD!!! I struggled to find takeout food since I had some food sensitivities and since almost 99% of restaurants and food places (even the nice ones and "organic") use crappy ingredients like corn starch or corn syrup, it took me a while. Then I found this one. Taste is AWESOME, food is FLAVORFUL, no ingredient has caused me any reaction so far so imagine how much good this food makes to your body. And people complain because of the Kiosk. Don't be ridiculous and use your brains a bit more, it will be less hard if you feed it with good nutritious food. Otherwise go to KFC where you belong and avoid hurting a business that is good in all senses.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Tuna Poke, Spicy Tuna Crunch Roll, Three Various Bowls, Miso Soup, Salmon Ponzu, Avocado, Miso Soup Cost More for a Lot Less Both Bowls Were Less Than 1 2 Full, Ahi Tuna, Spicy Tuna, Ahi Tuna Poke, Small Poke 16 Oz, Miso Soup G
Insted of talking to the guy working he just stands there and has you order through a computer or app. Then they wouldn't even take cash and encouraged going cashless. A lady was kind enough to use her card and I would give her the cash but them the computer wouldn't even take her card. Worst sushi experience and I didn't even get to complet an order
Atmosphere: 3
Service: 1
I was a regular here and loved it. Tablet system is ridiculous and so is charging for basic toppings. They pick up a meager amount of your three free veggies and an additional 60 cents for anything more. 4 thin cucumber slices… no thanks. Will be taking my business elsewhere.
I’ve been dining at and ordering pick up from Kaku since they were open. They’ve adjusted the price quite significantly and became quite “cheap” in the amount of ingredients you may include. Moreover, seems they are always short staffed and even the staff in both locations are rather inexperienced. The owner is admittedly good but he’s gotta do something to improve service and value to keep the customers.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Spicy Tuna Poke, To Go, Ahi Tuna
My family and I have been loyal customers since they opened. The recent changes that have been made are terrible. The kiosk ordering system is not user friendly and left me frustrated. Unfortunately , I just walked out not buying my two bowls. What shame that this place will close down. The owner is a great chef but terrible business man. Adios.
Atmosphere: 1
Food: 1
Service: 1
They should listen to feedback and reverse the recent changes they made. Used to love it here but won’t be back
Prepare to be disappointed!!!!
Food was good but, you have to order on an 'Kiosk' electronic pad which is extremely difficult to operate and staff is not always helpful. Plus, if you forget to add a 'free' sauce, they will argue with you it is not free and the electronic ordering system is wrong! Not worth the aggravation!
Atmosphere: 3
Food: 4
rude and are very cheap on the food
Atmosphere: 1
Food: 1
Service: 1
Small portions very cheap on the food
Atmosphere: 1
Food: 1
Service: 1
I can't speak to the service or atmosphere because I ordered on Doordash, but the quality of their tuna is terrible. Their rice sucks, and their portions are meager for the price. Go to Noble Fish.
Food: 1
Restaurantji Recommends
The most rude customer service. Will only order from the bham location. Please get it together.
I’ve only ever been to the Birmingham location but decided to come to Bloomfield because it’s closer. If I do decide to give this place my business again I will stick to bham. I am a very patient person especially when it comes to being short staffed but they have rude little kids working here - I would avoid this location.
Amazing food and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Only reason for low rating was that the kid with glasses at the counter was extremely rude and was giving attitude for zero reason at all, placed an order and went to pick it up, nobody was in the store, no orders were pending but he proceeded to tell me that I had to wait because the time on the order said 3:02 PM (30 minutes after I got there). Someone walked in and he decided to make their order first out of spite even though I was very polite. Every time I asked for an ingredient he would put barely any on purpose. Why act like that, just makes no sense. If your not mature enough to work at the place, then don't its simple. Food was great as always however.
Atmosphere: 4
Food: 5
Service: 1
Good business, they do a excellent job ensuring everything is clean and fresh. Highly recommend to those who want poke with an emphasis on fish quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Tuna Poke Bowl, Salmon Ponzu, Tuna
Loading...